Pactimo Reviews

Name: Pactimo
Address: 3565 S. Yosemite St, Denver, Colorado
Rating: 4.80

4.8 Rating 4,259 Reviews

96 %

of reviewers recommend Pactimo

4.8

Based on 4,259 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

3037907807

Email:

help@pactimo.com

Location:

3565 S. Yosemite St,
Denver
Colorado
80237

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521

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hello there, I’ve worn my bibs twice so far. The first time I rode, they were perfect. However, the second time, the material which is the raptor I believe kept pinching me in the leg/growing fold. I was left with a welt by the end of the 60 mile ride. I love the shorts, but I’m disappointed not sure if it’s because the material is lighter.”

Helpful Report

Posted 6 months ago

“Free returns and exchanges are nice, and size guides are accurate. However, to actually test them on a ride, you are stuck with them regardless.”

Helpful Report

Posted 6 months ago

“Base layer fits well.”

Helpful Report

Posted 6 months ago

“I've bought a few pieces of clothing from Pactimo over the years and the quality is consistent.”

Helpful Report

Posted 6 months ago

“Pleased to note that return was quick and easy.”

Helpful Report

Posted 6 months ago

“Price and shipping OK. Sizing is good, but according to individual needs, it is necessary to have a check on sizing guide and compare to other garments in the same material and fitting style to order the right size!”

Helpful Report

Posted 6 months ago

“I have 3 models of Pactimo bibs: Ascent Vector, Summit Raptor, and Summit Stratos. At 6'-1" and 170#, the medium is a perfect fit . There is a substantial difference in chamois between Ascent Vector and Summit Raptor "12-hour". But I was a bit surprised that there wasn't a greater difference between Summit Raptor and Summit Stratos. While I appreciate the improved design, I was expecting a bit more density in the Stratos padding. Still, a very well thought-out design all around, as they've been very comfortable for a couple 60 mile rides now. I'm planning to use them on next weeks 158-mile "Bone Ride", led my former 7-Eleven racer, Tom Schuler, and the 180-mile "Ride Across Wisconsin" in July.”

Helpful Report

Posted 6 months ago

“Comprehensive, prompt customer service, providing discount replacement for custom 3 year old bibs that had manufacturing defect.”

Helpful Report

Posted 6 months ago

“Great fit support and what seems like probable good durability.”

Helpful Report

Posted 6 months ago

“Local company to support”

Helpful Report

Posted 6 months ago

“Aero jerseys tend to be a great fit. However, tears in the fabric are common. Flyte bibs and extra-long length are the best Pactimo has to offer. However, the chamois could be a bit higher quality.”

Helpful Report

Posted 7 months ago

“Good website, but shipping was somewhat slow to update. I don’t like the Shopify app. I also think they should use USPS.”

Helpful Report

Posted 7 months ago

“Well made products with excellent performance and value. Great customer service to boot.”

Helpful Report

Posted 7 months ago

“Great biking gear especially when on sale!”

Helpful Report

Posted 7 months ago

“I have tried Pactimo apparel in the past and sadly it did not fit. Returns went smoothly. Finally a jersey that fits! Womens Mesh Aero with 37.5 fiber.”

Helpful Report

Posted 7 months ago

“The base layer I bought are good but the sleeve near the wrist seems loose and doesn't hug the skin, this makes it annoying.”

Helpful Report

Posted 8 months ago

“I bought a size large and it is a bit tight. But I've had this on prior bib purchases. I hope they stretch out with a little usage. Next time may have to try XL, see below on base layers. In my recent purchase of base layers I opted for XL vs prior purchases of L. They fit great. Over all very satisfied with purchases.”

Helpful Report

Posted 8 months ago

“I have purchased a number of items over the years and have been very happy with all of them!”

Helpful Report

Posted 9 months ago

“Really like the shorts, the seams are nice and wide, so there's absolutely no digging. But, the shopping experience was poor. I really don't like the shop.com experience. It make tracking this order without an app nearly impossible.”

Helpful Report

Posted 9 months ago

“In my search for lightweight long sleeve summer jerseys for sun protection I found Pactimo. Always been shy about changing brands as Im already familiar with the fit of brands like Endura, Castelli, and Giordana (which all make quality products) I decided to try the Ascent Aero and the Ascent standard fit both in XL. I'm 59 yo, quite fit. 6' 185 lbs. I found the Aero fit pretty good. Not super tight and not too loose. The standard was a bit roomy so I've sent it for a Aero Large. The XL fits pretty good but I'm curious to see how the large aero compares. just to nail it down on size. I'm taking the time expir ent between XL and L because I've found it's a quality made product with nice material so I'll likely add them to my list of go to's particularly if I catch something on sell that I need. My only gripe is shipping and handling. After I ordered it took them three days just to process and hand off to USPS...yea, that's right, usps ground!!! They probably paid 6-8 bucks for ground and they could've paid three more for priority. As far as Im concerned that's a sad way to further Buisness and compete with the Amazons of the world. There days just to process then snail mail. That'll definitely be a consigning forward. BTW from the time I pressed "pay now" till i received was 8 days, Im in North Carolina.”

Helpful Report

Posted 9 months ago

Pactimo is rated 4.8 based on 4,259 reviews