Pactimo Reviews

Name: Pactimo
Address: 3565 S. Yosemite St, Denver, Colorado
Rating: 4.80

4.8 Rating 4,577 Reviews

96 %

of reviewers recommend Pactimo

4.8

Based on 4,577 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

3037907807

Email:

help@pactimo.com

Location:

3565 S. Yosemite St,
Denver
Colorado
80237

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521

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First time customer. I've purchase several brands of cycling shorts over my 18 year cycling career. I was recommended this brand by a friend. I purchased the Summit Classic size small. The shorts started to fall apart after first use. (30 mile ride). I contacted customer service. They told me they would send me a replacement in 1 week. 2 weeks went by and I had to follow up with them. They still didn't have any in stock. I wore the shorts a 2nd time and they Fell apart even more. Customer service - we went back & forth on email for days, weeks, months, for resolution, me asking for 6 weeks when they will get my size back in stock, or if they could send me a different size. Which they never answered the questions. Weeks would go by and they wouldn't respond to emails, after I sent several asking for an update. After two months of waiting on a resolution they decided to ignore me completely. When I diputed the charge with my bank (for lack of resolution and defective product) Pactimo sent me a nasty & rude email. Terrible company. Would never do business with this operation.”

Helpful Report

Posted 1 year ago

“Good service and good products, only wish they were made in USA.”

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Posted 1 year ago

“I am very happy with the latest jersey that I ordered. I thought I had ordered the jersey with the white in it, but it was all blue, still happy with the jersey. I am glad that Pactimo accepted me as an Ambassdor!”

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Posted 1 year ago

“Have had some difficulties with the comfort of the chamoix early on. Everything else is great.”

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Posted 1 year ago

“Never diappoint.”

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Posted 1 year ago

“My Vector Pro Bibs are perfect for the hot Midwest heat. The bib material is a little bit lighter which means cooler in the heat and has a great chamois that allows you to be comfortable on rides.”

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Posted 1 year ago

“I ordered the Cargo bibs, the regular bibs, and a jersey. Once you figure out the size, I find the Bibs very comfortable. They are very good quality. The fabric is very light so I will see over time how it holds up. I will also say the exchange process was excellent. They will send the new item immediately before they even get the exchanged item back.”

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Posted 1 year ago

“Love the brand for several reasons: Great fit Trendy designs Great fabrics Amazing costumer service”

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Posted 1 year ago

“I bought this jacket to replace an old Pactimo jacket I had purchased years ago, which was discolored from laundering. The jacket is fantastic. It is a beautiful color. It is light weight. It is attractive. It is great.”

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Posted 1 year ago

“Great quality and value”

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Posted 1 year ago

“I've not been able to buy as many Pactimo items as I'd have liked over the years, because things last so well and I don't need to replace them!”

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Posted 1 year ago

“Good material and perfect fit”

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Posted 1 year ago

“Purchased the women's xs range trail light LS and the ultra lite jacket. Both arrived just in time and were perfect for biking in the Sierra Madre mountains during the rainy season in Mexico.”

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Posted 1 year ago

“I just purchase an aero jersey. I love it! Pactimo clothing is very good quality and it's why I own several of their garments.”

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Posted 1 year ago

“Very nice jersey. Sizing is a tad small. Had to size up from my regular size large- aero. 5 foot seven 170 lbs.”

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Posted 1 year ago

“Ive been wearing another cycling brand bibs that have just not worn well or be comfortable on long rides - 80+miles. Purchased Range Stratos Cargo Bibs and so far the chamois is one of the best I’ve had, so just purchased a 2nd pair.”

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Posted 1 year ago

“I’ve never had bibs before and I didn’t want to take these off. They are so comfortable and easy to wear. Highly recommend, I didn’t want to take them off”

Helpful Report

Posted 1 year ago

“I recently purchased the 2x zero weight SL base layer. This is same material that I have in a much more expensive Castelli base layer that I purchased on a cycling trip in southern France last year. The fit is so good and so comfortable, I now own three of them. I was first exposed to Pactimo by my local bike shop and their kit. The fit and the quality has made it my go to for all my ultra rides. I'm 6'4" (193 cm) and 215 lbs (97.5 kg).”

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Posted 1 year ago

“I’m 5’’7”, 135#, love the wind and rain vest!”

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Posted 1 year ago

“Pactimo makes BY FAR the most comfortable cycling gear! I especially love the bibs. And I love that there are so many options for jerseys in the aero style! I love the options for bright colors as safety is always my top priority.”

Helpful Report

Posted 1 year ago

Pactimo is rated 4.8 based on 4,577 reviews