Pactimo Reviews

Name: Pactimo
Address: 3565 S. Yosemite St, Denver, Colorado
Rating: 4.80

4.8 Rating 4,306 Reviews

96 %

of reviewers recommend Pactimo

4.8

Based on 4,306 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

3037907807

Email:

help@pactimo.com

Location:

3565 S. Yosemite St,
Denver
Colorado
80237

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521

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality clothing at a fair price.”

Helpful Report

Posted 1 year ago

“I didn't realize how uncomfrtable my other bibs were until I got in the saddle wearing a new Pactimo bid!!! Their bibs and jerseys are awesome!!!”

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Posted 1 year ago

“Best cycling apparel on the market. Great company with good customer service, easy return policy, and quality products. Love the short cycling shorts for the heat of summer, and the good grip in the leg openings and jersey hems.”

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Posted 1 year ago

“I'm new to Pactimo, but so far am impressed with the quality of the products they offer.”

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Posted 1 year ago

“Really high quality cycling kit - 1 of my favourites!”

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Posted 1 year ago

“I love Pactimo! The quality of their cycling apparel is great and the prices are more competitive than some other high end brands. The shipping is fast and customer service has been very responsive. The rewards program can save you some cash if your a loyal customer.”

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Posted 1 year ago

“Quality product.”

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Posted 1 year ago

“Simply put: great quality and great customer service. I will keep coming back for more!”

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Posted 1 year ago

“So, this is an honest review of how I feel about Pactimo, it's my first time purchase and I really hope my feeling changes with the use of the Range Stratos Cargo Bibs that I purchased. The shorts performed extremely well when out on my first ride but when I returned home I noticed that there were loose threads that hadn't been trimmed back where the seams meet the leg gripper the bib shorts, both on the inside and outside. These shorts were over £170 so I didnt expect to find this finisihing issue, and I was concerned that the threads would start to unravel and the seams come apart. I contacted customer services with photo's of the threads and received a pretty dismissive reply from a member of Customer Service UK team, saying "I couldn’t really see where the stitching was unravelling" and "Please include all your contact details and order number as the number on the email you sent in does not correspond to an order." I included my Pactimo order number in the email I sent with the photo's but they did however agree to "assess your bibs under our warranty process". To me the response from the UK team seemed pretty dismissive, so I replied with some more detailed photo's of the frayed stitching and asked if I trim the threads will the shorts still be covered by the warranty. After 4 days I received a reply, much better than the first one, it was like a different person replied, but it was signed by the same person. Anyway, they have now said "Normally the thread should not be super long so if you wish to trim it further we will stand by a replacement should any problems arise with them on this occasion" I really hope the shorts do live up to the hype, this is why I bought them, but I do think the UK customer team could do with a bit of a refresher on their initial customer responses, it's left a bad taste in my mouth and I'm finding it hard to recommend Pactimo to friends, which is pretty rubbish for both me and Pactimo.”

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Posted 1 year ago

“Great customer service- my item came very promptly, w/good tracking available.”

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Posted 1 year ago

“Quality gear for reasonable prices is the main reason I keep coming back to Pactimo. They make a variety of levels of kit for all kinds of weather situations, which work together to a make riding more comfortable and more enjoyable.”

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Posted 1 year ago

“Cycle gloves, I am 6 ft and weight is 190 ,gloves purchased were xl ,the fit is a bit too tight, but the quality seems pretty good,I will keep the gloves”

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Posted 1 year ago

“Great stuff and service.”

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Posted 1 year ago

“Hubby loved the red/orange Aero jersey. Looks good, fits good and is the perfect Father's Day gift. Thanks so much!”

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Posted 1 year ago

“Rode on my first century. Held up great. Fit well and comfortable and earned my respect. 190lbs 5'11" Bib size large. Would highly recomend.”

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Posted 1 year ago

“As always, the fit and finish is spot on. Henry D.”

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Posted 1 year ago

“I am very pleased with the fit, design, value, and performance of my Pactimo gloves, jerseys, and shirts. Have purchased various styles in Men’s and Women’s.”

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Posted 1 year ago

“Customer focused with quality kit.”

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Posted 1 year ago

“Definitely an upgrade from my standard kit. Great materials and attention to detail. Also, the size chart is accurate. I'm 5'11" and 170 lbs with long limbs. The size M- Long bibs and size XL jersey fits me well; the size L jersey was a bit too small.”

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Posted 1 year ago

“Love my new kit. It is colorful, fits well and comfortabke”

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Posted 1 year ago

Pactimo is rated 4.8 based on 4,306 reviews