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Pactimo Reviews

4.8 Rating 4,826 Reviews
96 %
of reviewers recommend Pactimo
4.8
Based on 4,826 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Pactimo Reviews
Visit Website

Phone:

3037907807

Email:

help@pactimo.com

Location:

3565 S. Yosemite St,
Denver
Colorado
80237

Write Your review

Pactimo 5 star review on 2nd April 2024
Luiz G
Pactimo 5 star review on 2nd April 2024
Kelly C
Pactimo 3 star review on 1st April 2024
Jennifer S
Pactimo 5 star review on 29th March 2024
Blair D
Pactimo 5 star review on 29th March 2024
Blair D
Pactimo 5 star review on 28th March 2024
Valerie A
Pactimo 5 star review on 28th March 2024
Valerie A
521
Anonymous
Anonymous  // 01/01/2019
Very warm jersey that fits well.
Helpful Report
Posted 6 months ago
I like the glove, how it fits. I got large, though I was hoping for a more "blood" red in colour, for the price it's a great glove: my hand is 22cm or around 9 inchs around the palm, so if yours is that size, large fits nicely.
Helpful Report
Posted 6 months ago
I'm 5' 2", 125 lbs with thick thighs and a small waist. I ordered medium. These shorts are nice and soft and very comfortable. My first adventure out in them was a 56 mile ride (dangerous, I know), but these shorts did not disappoint as there was zero chafing; not even in my usual spots. I think I could actually wear a small, but they are out of stock. Very glad I took the chance on these shorts.
Helpful Report
Posted 6 months ago
I accidentally sent my last order to the wrong address. I emailed Pactimo customer service and was informed within 8 hours that they would send my new gloves to the correnct address. My spiffy new gloves arrived in time and have worked great - form-fitting with excellent padding and comfortable closures. I'll be back to Pactimo for gear in the future.
Helpful Report
Posted 6 months ago
I have never been disappointed with Pactimo orders. If I had to return or exchange, the process was fast and responsive by Pactimo.
Helpful Report
Posted 6 months ago
I have been riding longer, maybe than most of your employees have been alive 😉 50+ years, meaning I am 84yo. I contribute riding and weight lifting to my health and longevity…. These bibs, 12hr, are the Most comfortable shorts I have ever ridden in!!! Too bad you do not have 6 hrs shorts 😉 that are less expensive but same quality? The compression was amazing to say to least. I did not even feel the saddle. Still not great (power saddle) but quality bibs make a hug difference. My rides are short but now maybe longer, 15-20 miles on gravel roads and pavement in Ft Ord area, Monterey, Calif. I am retired and was just a worker, not wealthy…but these shorts at Black Friday prices are worth second pair which I will purchase today. These short are so cool looking and comfortable I could wear them as shorts on a Sunday outing….My wife said no….😳 Again, thanks for a great product. I did use some lotion which them, same as I use on my legs….not official chamois cream. The friend who told me about these bibs said he does not use any cream. Next ride, no cream. Cheers…from a beyond staisfied customer for life...
Helpful Report
Posted 6 months ago
So happy to have a company that actually makes items for larger riders. I'm 6'3, 265lbs and this jacket fits great. Went out for a short 12 mile ride and the temperature was between 40-38 and I was very comfortable. I look forward to more miles with this jacket and love the fact that I can enjoy more time riding, even when it's chilly out!
Helpful Report
Posted 6 months ago
So far so good
Helpful Report
Posted 6 months ago
I’ve got an amazing interaction with the Team. Unfortunately the product did not work for me. But the returning process was simple and most importantly very quick. Thank you team. I’ll certainly be back.
Helpful Report
Posted 6 months ago
Great company to deal with
Helpful Report
Posted 6 months ago
I love my bib shorts and the exchange process was easy.
Helpful Report
Posted 6 months ago
Good, concise communication about my order. It arrived as promised and in good condition. Thank you.
Helpful Report
Posted 6 months ago
Well made and fitted perfectly.
Helpful Report
Posted 6 months ago
A friend in my cycling club told me about Pactimo. I’ve purchased shorts and a jersey for me and some bibs for my husband. Good service, quality materials. Definitely will be getting more Pactimo.
Helpful Report
Posted 6 months ago
Really nicely made kit, great value.
Helpful Report
Posted 6 months ago
All products i’ve purchased from Pactimo are top of the line, the favorites in all my cycling wear!!!
Helpful Report
Posted 6 months ago
Ordered large, 6', 170#. Ridiculously too tight. Returned. Going back to Pearl
Helpful Report
Posted 6 months ago
I was very excited to find a women's cycling vest that not only had a two way zipper but was also available in extended sizes. I'm not a skinny roadie. Rather I'm a strong, sturdily built woman. I was so excited about purchasing my vest that I also ordered one for my husband. The vests arrived, women's 2xl and men's xl. Neither of us could get the zipper close enough to touch. No chance of zipping them! When I started my return, apparently the men's vest was a final sale. I was so mad, I sent them both back. The refunded me for the women's vest and kept my $56 for the men's vest. Seriously? Pactimo, y'all suck!
Helpful Report
Posted 6 months ago
FAST SHIPPING AND EASY RETURNS.
Helpful Report
Posted 6 months ago
I have ordered several items from Pactimo, and find them to be of first rate quality. Additionally, I had a crash, and their crash replacement policy is top notch. Shipping and returns have been easy.
Helpful Report
Posted 6 months ago
Pactimo is rated 4.8 based on 4,826 reviews