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PainPod Pty Ltd Reviews

4.7 Rating 854 Reviews
93 %
of reviewers recommend PainPod Pty Ltd
PainPod Pty Ltd 5 star review on 14th May 2021
Nicole Frederiksen
PainPod Pty Ltd 5 star review on 24th June 2020
Greg R.
PainPod Pty Ltd 5 star review on 24th June 2020
Barry B.
PainPod Pty Ltd 5 star review on 24th June 2020
Barry Barnes
PainPod Pty Ltd 5 star review on 24th June 2020
Stuart M.
PainPod Pty Ltd 5 star review on 24th June 2020
Stephanie R.
Anonymous
Anonymous  // 01/01/2019
I was in terrible pain the day I came across painpod. I have stopped all heavy pain meds from dsy one this has changed my quality of each day without pain.
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Posted 2 years ago
Hi Jennifer, thank you so much for sharing. That is so good to hear that the PainPod has been able to change the quality of your life.
Posted 2 years ago
I received fantastic service and the repair has extended the life of a great product.
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Posted 2 years ago
Hi Dennis, thank you for your kind words and for taking the time to write us a positive review.
Posted 2 years ago
Was a bit disappointed I was not advised of the EOFY sale when purchasing my Pain Pod 2 and when I mentioned this on Facebook I was advised I had been given a discount ( which says if I sign up which I did I would get 10% discount which I did) but looking at your email sales I could have bought it for $50 cheaper - I was also advised i received a free bottle of perfect conductor - if you add up what I paid and what your EOFY sales are I would have got it cheaper - all good as I love the product it just a bit disappointing that I was advised what I think was the wrong information - if I was advised at time of sale I probably would have bought the more expensive device.
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Posted 2 years ago
Hi Gary, Thank you for your reviews. I am really so sorry I didn't mention we had an EOFY sale that was coming up. I was so flat out when you arrived that it just slipped my mind. We will endeavour to have more signage up in our office the week leading up to it next year so I can't forget about it. I hope that the PainPod is making a difference for you.
Posted 2 years ago
Cannot fault customer service . Helpful and accommodating. Speedy return of goods.
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Posted 2 years ago
Hi Jeanette, thank you so much for your kind words about our customer service. It is something that we do try very hard to make sure we get right, we don't always get it right but it something this is always at the forefront of our minds.
Posted 2 years ago
Have been able to put off a total shoulder replacement for many years using pain pods
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Posted 2 years ago
Hi Cherrilyn, thank you for taking the time to write a positive review. That just amazing that the PainPod has been able to keep you from going under the knife. All of us here in the office had a collective cheer when we read your review. We are so happy.
Posted 2 years ago
This is my 2nd Pain Pod (unfortunately I dropped my first one and broke it. I had it for many years and could not live without one) sooo, a call to Painpod and all sorted. Best investment anyone could have. Soothes sore muscles, fixes pains. I cannot express enough how good this product is! Their customer service is absolutely Top Notch.Great Product, Great People❣️
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Posted 2 years ago
Hi Dee, thank you for your positive review on your experience with PainPod. To be honest Dee you made things so easy for us, it was our pleasure and I hope your new PainPod is going well for you.
Posted 2 years ago
Very helpful and reliable
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Posted 2 years ago
Hi Ken, thank you for your review. We are so happy that the PainPod can continually help you to manage your pain.
Posted 2 years ago
Pain Pod AU were helpful and efficient and even super supportive when an extra item they included for free needed a little fix! This whole experience was over and above and, I look forward to dealing with them again! 5 stars the whole way! Thanks team!
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Posted 2 years ago
Hi Sahar, it is always a pleasure for us to help out our customers so that their experience with us will be a positive one. We understand the majority of our customers are dealing with pain so if we can add just a little sunshine to their day it goes a long way. We do look forward to helping you again.
Posted 2 years ago
Excellent product, had one for years , finally gave up so no hesitation buying a new one. Used regularly, wouldn’t have got through the last years of work without it. Thanks
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Posted 2 years ago
Hi Ian, thank you for your positive review. We do appreciate you taking the time to write a review.
Posted 2 years ago
The pain pod is easy to use and very functional. It is a bit fragile however and I needed to get the screen replaced after only 3 uses. A more resilient design should therefore take into consideration.
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Posted 2 years ago
Hi Bruce, thank you for your review and your suggestion has been taken into consideration.
Posted 2 years ago
You sent the pain pod to the paying address not the shipping adresss. Had to pay $60 to get it sent to me in Canberra.
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Posted 2 years ago
Hi Katekyn, I am so sorry about the mix up in addresses. I will contact you today to work out how we can reconcile this for you.
Posted 2 years ago
Very happy with your service quick delivery 👍
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Posted 2 years ago
Hi John, thank you for the review. I hope the PainPod is able to help you.
Posted 2 years ago
The convenience of a long battery life as well as being able to use two different settings at one time is extremely useful. Having used several cheaper versions over the past couple of years and being convinced of the benefits of TENS therapy, I have no hesitation in recommending the PainPod.
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Posted 2 years ago
Hi Belinda, thank you so much for taking the time to write a positive review your kind words are greatly appreciated.
Posted 2 years ago
PainPodAu has definitely assisted me with injuries, and feeling myself more often. Playing semi-professional sport means my body is put through a lot throughout the weeks & months of the season. Since I've started using the pain pod, I've noticed my body is feeling better, recovery is quicker & I'm lasting longer on the field. For any one on the fence, i would suggest spending the money as this pays itself off over time.
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Posted 2 years ago
Hi Jonathan, thank you so much for sharing. We are just thrilled that the PainPod is able to help you to be your best.
Posted 2 years ago
Pain pod always are efficient in sending out any products I order I have had a tens machine for a long time and it helps me manage my pain
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Posted 2 years ago
Hi Kerrie, thank you for your positive review. We do try to process the orders as quickly as we can.
Posted 2 years ago
Very happy with the quick delivery
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Posted 2 years ago
Hi Lachlan, thank you for taking the time to write a review.
Posted 2 years ago
I have been using PainPod since 2013 it is an excellent tool for removing pain. I highly recommend using this device.
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Posted 2 years ago
Hi John, Thank you for your review, we do appreciate you sharing and thank you for your continued support.
Posted 2 years ago
Great products that have changed my life and great service when very I need to restock thank you.
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Posted 2 years ago
It was our pleasure Anthony and thank you for your kind words and continued support.
Posted 2 years ago
Nothing short of a miracle to help with the pain
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Posted 2 years ago
Hi Teresa, we are so happy that the PainPod is able to help with your pain.
Posted 2 years ago
The pain pod is my go to therapy at the end of the day. Relaxing yet pain reliving and so simple to use. It has become a part of my daily routine. Thanks Team pain pod.
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Posted 2 years ago
Hi Rhett, thank you for your review and for your support. We love that the PainPod has now become part of your daily routine.
Posted 2 years ago
PainPod Pty Ltd is rated 4.7 based on 854 reviews