“We required repairs to our PainPod after breaking the screen. Customer service was excellent from initial enquiry to despatch of repaired device both by Live Chat and on the phone. Repair was conducted immediately upon receipt and was in the mail back to us just hours later - top class.”
Thank you so much for your review, James. We're delighted to hear the service from enquiry to despatch was excellent and the repair was handled promptly.
If you need anything else, we're here.
Thank you so much for your review, Donna. We’re thrilled to hear the PainPod is effective for your shoulder and lower back.
If you need any tips or support, we’re here.
“I use the bio belt as it's the best way to go for me my pain buddy i call it and it stops me taking strong pain meds ,always got one in spare thank you 🙏 pain pod 👌”
Thank you so much for your review, Carol. We're delighted to hear the Bio Belt is helping you reduce pain meds and that you always keep a spare. If you need anything, we're here.
“I purchased the back Bio belt pad and controller. This gives my back pain a real relief. I leave it on for 30 minutes when I get pain and I get relief and so I can recommend Painpod 3.”
Thank you so much for your review, Laurie. We're delighted to hear the back Bio belt pad and controller are giving you real relief. If you need anything, we're here.
Thank you so much for your review, Alejandro. We’re thrilled to hear the PainPod is delivering great results and reaching pain spots others don’t reach. If you need anything, we’re here.
Thank you so much for your review, Janice. We're thrilled to hear you received your Pod quickly and were using it within 3 days. If you need anything, we're here.
“Josh attended to my damaged POD immediately like within 10 minutes of receiving it on email.
Wonderful customer service and then got a demo unit unit to me the day before xmas.”
Thank you so much for your review, Steve. We’re thrilled to hear Josh helped promptly and that you received a demo unit before Christmas. If you need anything, we’re here.
Thank you so much for your wonderful review, Sue. We’re thrilled the screen is fixed and you’re loving your PainPod again. If you need anything, we’re here.
“So easy & portable to use .
I stumbled across this pain pod on f/ book ,good timing actually.
I had pulled a ligament & was looking for something discreet under clothes whilst working.
Perfect has helped a lot & in the evening when the niggles start again at bedtime. Brilliant idea & affordable too.
Postage was very quick & am very happy to have found this .
Thankyou”
Thank you so much for your wonderful review, Isabel. We’re thrilled it’s easy, portable, discreet, and affordable, and that it’s helping you both at work and at bedtime. If you need anything, we’re here.
“Recently brought the foot pads. Should have brought these months and months ago. So pleased with them and so easy to use with no jell required. They have helped me with my leg problems and I cannot believe the difference using them have made. Really worth a try.
Heather”
Thank you so much for your wonderful 5-star review. We’re thrilled the PainPod foot pads are helping with your leg problems and that you’ve found them easy to use. If you need anything, we’re here.
“I love Pain Pod products. I am always putting them on friends as well, to help with their pain. Last time I bought one I went to the office and the young girl there was so helpful”
Hi there! Thank you so much for your wonderful 5-star review. We’re thrilled you love PainPod and that you enjoy sharing it with friends, and that our team at the office were so helpful. If you need anything, we’re here.
“I have been continually impressed with Pain pods new features…. whenever a friend or associate has a strain or painful injury . I have no hesitation in explaining the process, hooking up and lending out this little device …. quick recharges and soo many variables in modes, intensity and intervals.
I constantly find myself telling people how phenomenal these units are.”
Hi David! Thank you so much for your wonderful 5-star review. We’re thrilled to hear PainPod’s new features are impressing you and that you’re happy to share with friends and colleagues. If you need anything, we’re here.
“I have only been using the pain pod for a few weeks but have already started to notice an improvement in plantar fasciitis. Staff very friendly, helpful and informative and nothing is too much trouble.
Thank you”
Hi Lynn! Thank you so much for your wonderful 5-star review! We’re thrilled to hear the PainPod is helping with plantar fasciitis and that our team were friendly, helpful and informative. If you need anything, we’re here.
“We love our pain pod and use it every day on various parts of our body. My wife uses the foot pads every morning while she goes through her emails on the computer.
The paches are very good as you can use them where ever you want. I found the shoulder pad very usefull as my shoulder is sore, I also use my back belt as I have a lot of pain there too.”
Hi Salvatore! Thank you so much for your wonderful 5-star review! We’re thrilled you love your PainPod and find it useful every day for different areas. If you need anything, we’re here.
Hi Chris! Thank you so much for your wonderful 5-star review! We’re thrilled PainPod helps you feel like you are your own personal Physiotherapist. If you need anything, we’re here.