“Bought the Pain pod heat absolutely love it I have been using pain pod products for 4-5 years they are the best - had a bad back for 20years this product has changed my life as well as exercise.
Great job Pain Pod keep it up :)”
Hi Gary,
Thanks for sharing your experience. We’re thrilled to hear Pain Pod has helped with your back and your routine for 4-5 years.
If there’s anything else you’d like to share or ask, we’re here to help.
Kind regards,
Team PainPod
Hi Brenda,
Thanks for sharing your feedback. Sorry to hear it’s not helping and that some modes aren’t to your liking. If you can tell us which modes you’re having trouble with or what you’d hoped it would help with, we can suggest adjustments or alternatives.
“I am a 70 year old operating theatre nurse who is still working. The Pain Pod has significantly decreased the amount & severity of lower back pain which I have been experienced on my long shifts. Thank you !”
Hi Gayle,
Thank you for sharing your experience. We’re glad to hear the Pain Pod has helped with your lower back pain during long shifts.
If there’s anything else you need, we’re here to help.
Hi Brian,
Thank you for sharing your experience. We’re glad you’re happy with the product and service, and that your order arrived the next afternoon.
If there’s anything else you need, we’re here to help.
“Love my pain pod. Have had this for 2 years and it is small but mighty. Easy to wear and fits in My pocket, doesn't weigh me down like my older one. I use this for chronic pain management and have recommended to many people. I have a variety of pad sizes for different areas and they last for ages. Have just restocked my most used pads”
Hi Debbie,
Thank you for sharing your experience. We’re glad the PainPod fits well and supports your chronic pain management, and that you’ve found the pads durable and easy to use.
If you have any questions or need support, we’re here to help.
Thank you for your kind words, Mark. We’re glad you had a quick and great service experience. If there’s anything else we can assist with, just let us know.
Thank you for sharing your experience. We’re glad the PainPod is convenient for you when travelling.
If you have any questions or need support, we’re here to help.
“I purchased my Hi-Dow / PainPod TENS Machine back in 2010 when they first came on the market at a local Shopping Centre pop-up shop. The original Unit is still in good working order, after hours at-a-time use, a few times a week, for years on end.
I've always used the Large Pads and frequently use 4 at a time with both Ports in the TENS machine.
Also used many of the Accessories such as the Biobelt, Shoes, Gloves & Socks to good effect.
Highly Recommend Hi-Dow / PainPod as a beneficial and inexpensive Sports Medicine / Rehab, Soft Tissue & Neuromuscular Therapeutic Recovery and Treatment modality above all others.”
Thank you for sharing your experience, Melinda. We’re thrilled to hear your Hi-Dow / PainPod has remained reliable since 2010 and that you’ve benefited from the pads and accessories.
If you ever need support or have questions about new options, we’re here to help.
Thank you for sharing your experience, Gina. We’re delighted to hear you found our service quick, efficient, and professional. If there’s anything else we can assist with, please let us know.
Thank you for the review, Simon. We’re glad you love the device, and we’re sorry about the connection issue with the belt. If you’d like, we can help troubleshoot or explore other belt options to improve the connection, our customer service will reach out to you shortly.
Thank you for the wonderful review, Brioni. We’re thrilled to hear PainPod is helping with your back and knee pain—great to know 20–30 minutes each morning makes a difference.
“I received great service from Josh at PainPod on a couple of occasions recently. Firstly I realised there was problem with the PainPod device and probably needed a new charging cable. I called in and saw Josh who was able to replace the device, which now works fine. Then this week my wife and I called in and saw Josh as she wanted a larger pad for her back. Again we received excellent advice from the very friendly and helpful Josh.”
Thank you for the wonderful review, Noel. We’re glad Josh could help and that the device issue and the back pad need were resolved. We’ll pass your kind words to Josh.
“I use the pads daily for arrange of things from thighs, arms and shoulder. I get relief from shoulder pain and find it easy applying while watching TV or reading.
I became aware of the reason for tracking payment to save time. 3 days or up to 10 without tracking.”
Thank you, Kay, for the wonderful review. We’re thrilled to hear you’re getting relief and find it easy to apply while watching TV or reading. We appreciate you taking the time to share your feedback.
Thank you, Mark, for the wonderful review. We’re thrilled to hear you were satisfied with the prompt delivery and appreciate you taking the time to share your feedback.
“Excellent products and same said for after sales service. Have been using these products for over 10 years. Great company to purchase items over the internet. Fast reliable and prompt service. Purchased a replacement charger and then found ours. Service was second to none refund given straight away. Great service”
Thank you, Roger, for the wonderful review. We’re thrilled to hear you’ve had a long, positive experience with our products and that our after-sales service met your expectations. We appreciate you taking the time to share your feedback.
“Having feared I might become reliant on pankillers to deal with a torn knee meniscus, I was relieved - in both senses of the word - to find that PainPod virtually eliminated the problem. Since researching the condition I've been inundated with ads for remedies, knee braces and all sorts of things, but haven't needed to even consider them.
I've been using PainPod for over a decade to minimise muscular aches and pains, which it does well, but its ability to handle an otherwise crippling condition, which I feared would affect the rest of my life, has still surprised me.
I would definitely recommend trying PainPod before starting down the road of endless painkillers or expensive Internet remedies.”
Thank you, Rex, for the wonderful review. We’re thrilled PainPod has helped with your knee condition and that you’ve found a lasting alternative to painkillers. We appreciate you sharing your positive experience and will continue to support you.
