PainPod Pty Ltd Reviews

Name: PainPod Pty Ltd
Address: 3/31 Dominions Rd, Ashmore, , Gold Coast, 3/31 Dominions Rd, Ashmore, , Gold Coast, Queensland
Rating: 4.66

4.7 Rating 944 Reviews

93 %

of reviewers recommend PainPod Pty Ltd

4.7

Based on 944 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email

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PainPod Pty Ltd 5 star review on 14th May 2021

Anonymous

Anonymous // 01/01/2019

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“Great service & very quick delivery, I have the Pain pod 3 for over ten years & it is still going strong”

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Posted 3 days ago

Hi Christopher, We’re glad to hear you’ve had great service and quick delivery, and that the Pain Pod 3 has lasted over ten years.

Posted 3 days ago

“I've been using Pain Pod for quite some time, both the Heat Pad and the smaller portable TENS device. Love them, and the relief they bring is very helpful and relaxing.”

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Posted 1 week ago

Hi Lorraine, We’re glad to hear you’ve been enjoying both the Heat Pad and the smaller portable TENS device, and that they’re providing helpful relaxation.

Posted 3 days ago

“My husband loves it and highly recommends it . Easy and compact to use when driving.”

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Posted 2 weeks ago

Hi there, We’re glad to hear your husband loves it and finds it easy and compact to use when driving. Thanks for sharing your experience.

Posted 2 weeks ago

“Top service from Josh. I got the items promptly, with Josh chasing up international post. I highly recommend this company and their products are excellent.”

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Posted 2 weeks ago

Hi Valerie, Thank you for the kind words about Josh. We’re glad the service and international post updates met your expectations, and that you’re happy with the products.

Posted 2 weeks ago

“Device very easy to use with a good range of modes for different areas of pain”

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Posted 1 month ago

Hi Maureen, Thanks for letting us know. We’re glad to hear the device is easy to use and has a good range of modes for different areas of pain.

Posted 1 month ago

“I only ordered replacement pads and they are working fine. Just sorry I waited so long before I realised I could buy replacements. Thank you for your prompt service.”

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Posted 1 month ago

Hi Ailsa, Thanks for letting us know the replacement pads are working fine and for the kind words about our service. We’re glad the issue is resolved for you.

Posted 1 month ago

“I’ve been using pain pod products for about 8 years and have just bought my second pain pod2. It’s a great little device. Customer service is great and shipping is very quick.”

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Posted 2 months ago

Thank you so much for your kind review and for being a loyal PainPod customer for 8 years! We are thrilled to hear that you’re enjoying your second PainPod2 and appreciate the positive feedback regarding our service and shipping speed. If you ever need any assistance or have questions about your device, please don’t hesitate to reach out. We are always here to help. Best regards, The PainPod Australia Team

Posted 2 months ago

“I have been using Ten machines for years, painpod is so easy to use and has great programs, I would never use another Ten machine. Great size the pads are the best and last well, without replacing every month.”

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Posted 2 months ago

Hi Graham, Thanks for the kind words. We’re glad to hear that you think the PainPod is easy to use, with great programs, and that the pads last well. If you ever need anything, we’re here to help.

Posted 2 months ago

“Great range of products and good value, parking was difficult.”

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Posted 2 months ago

Hi Sue, Thanks for the feedback. We’re glad you found the range of products and value good. Sorry to hear parking was difficult.

Posted 2 months ago

“Very good service thanks”

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Posted 2 months ago

Hi Glenn, Thanks for the feedback. We’re glad you found the service very good.

Posted 2 months ago

“Bought the Pain pod heat absolutely love it I have been using pain pod products for 4-5 years they are the best - had a bad back for 20years this product has changed my life as well as exercise. Great job Pain Pod keep it up :)”

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Posted 2 months ago

Hi Gary, Thanks for sharing your experience. We’re thrilled to hear Pain Pod has helped with your back and your routine for 4-5 years. If there’s anything else you’d like to share or ask, we’re here to help. Kind regards, Team PainPod

Posted 2 months ago

“Not really helping, okay when it’s on don’t like some of the modes”

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Posted 3 months ago

Hi Brenda, Thanks for sharing your feedback. Sorry to hear it’s not helping and that some modes aren’t to your liking. If you can tell us which modes you’re having trouble with or what you’d hoped it would help with, we can suggest adjustments or alternatives.

Posted 2 months ago

“I am a 70 year old operating theatre nurse who is still working. The Pain Pod has significantly decreased the amount & severity of lower back pain which I have been experienced on my long shifts. Thank you !”

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Posted 3 months ago

Hi Gayle, Thank you for sharing your experience. We’re glad to hear the Pain Pod has helped with your lower back pain during long shifts. If there’s anything else you need, we’re here to help.

Posted 3 months ago

“Very happy with the product and service. I ordered two pagan Mid day and they arrived the next afternoon.”

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Posted 3 months ago

Hi Brian, Thank you for sharing your experience. We’re glad you’re happy with the product and service, and that your order arrived the next afternoon. If there’s anything else you need, we’re here to help.

Posted 3 months ago

“Love my pain pod. Have had this for 2 years and it is small but mighty. Easy to wear and fits in My pocket, doesn't weigh me down like my older one. I use this for chronic pain management and have recommended to many people. I have a variety of pad sizes for different areas and they last for ages. Have just restocked my most used pads”

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Posted 3 months ago

Hi Debbie, Thank you for sharing your experience. We’re glad the PainPod fits well and supports your chronic pain management, and that you’ve found the pads durable and easy to use. If you have any questions or need support, we’re here to help.

Posted 3 months ago

“Quick and great service ! 👍👌”

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Posted 3 months ago

Thank you for your kind words, Mark. We’re glad you had a quick and great service experience. If there’s anything else we can assist with, just let us know.

Posted 3 months ago

“Pain pod mini is so easy to use and take when you travel”

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Posted 4 months ago

Thank you for sharing your experience. We’re glad the PainPod is convenient for you when travelling. If you have any questions or need support, we’re here to help.

Posted 4 months ago

“I purchased my Hi-Dow / PainPod TENS Machine back in 2010 when they first came on the market at a local Shopping Centre pop-up shop. The original Unit is still in good working order, after hours at-a-time use, a few times a week, for years on end. I've always used the Large Pads and frequently use 4 at a time with both Ports in the TENS machine. Also used many of the Accessories such as the Biobelt, Shoes, Gloves & Socks to good effect. Highly Recommend Hi-Dow / PainPod as a beneficial and inexpensive Sports Medicine / Rehab, Soft Tissue & Neuromuscular Therapeutic Recovery and Treatment modality above all others.”

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Posted 4 months ago

Thank you for sharing your experience, Melinda. We’re thrilled to hear your Hi-Dow / PainPod has remained reliable since 2010 and that you’ve benefited from the pads and accessories. If you ever need support or have questions about new options, we’re here to help.

Posted 4 months ago

“I found the service fantastic. Quick and efficient and very professional.”

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Posted 4 months ago

Thank you for sharing your experience, Gina. We’re delighted to hear you found our service quick, efficient, and professional. If there’s anything else we can assist with, please let us know.

Posted 4 months ago

“I am finding pain pod helps to relieve arthritis pain in my hands.”

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Posted 5 months ago

Thank you for sharing your experience. We’re glad PainPod is helping with your hands’ arthritis pain.

Posted 5 months ago

PainPod Pty Ltd is rated 4.7 based on 944 reviews