Hi Sue! Thank you for your fantastic 5-star review! We’re so glad to hear that your queries were handled clearly and respectfully. It’s wonderful to know that you’re happy with the outcome and our products. Your support means the world to us!
Hi Bill! Thank you for your wonderful 5-star review! We're delighted to hear you had a pleasant experience with our staff and that your replacement unit arrived promptly. Your satisfaction means a lot to us!
“Saving my nightlife, with great pain relief for a shoulder injury, with the wireless PainPod.
Also got to give a shout out to Josh and Hayley on the Gold Coast who are so helpful in every way .... always so patient and great at troubleshooting, as well as being so prompt with returns, and deliveries.”
Hi Laylee! Thank you so much for your amazing 5-star review! We're thrilled to hear that your new wireless PainPod is saving your nightlife. Our friendly team are always here to help and we greatly appreciate your feedback.
Hi Carolyn! Thank you so much for your fantastic 5-star review! We're thrilled to hear that you had a great experience with our communication and that you're very happy. Your satisfaction is what we're all about!
Hi Allan! Thank you for your incredible 5-star review! We're so glad to hear that you've been enjoying our products for years and that they work well for you. Your recommendation means a lot to us!
“I bought one years ago for myself from yourselves whilst at an event at the NEC and have used it various times.
My son has also used it and I was stuck as to what to buy him for his birthday next month as he has shoulder issues and I thought I’d give him his own pain pod.
I searched online for it and found you were in Australia now I didn’t remember that but I was adamant that I wanted the same as mine so I bought another one.”
Hi Barbara! Thank you so much for your wonderful 5-star review! We're thrilled to hear that you've found your PainPod valuable and that you're passing along the benefits to your son. It's fantastic that you chose us again for his gift—thank you for your loyalty!
Hi Geraldine! Thank you for your wonderful 5-star review! We’re delighted to hear that the fast delivery helped you easily update your TENS machine without breaking the bank. Your feedback is greatly appreciated!
Hi Barbara! Thank you for your fantastic 5-star review! We're thrilled to hear that your replacement pads and conductor gel arrived promptly and in great condition. Your satisfaction means the world to us!
Hi Lea! Thank you for your amazing 5-star review! We're so glad to hear that you love your PainPod and that you experienced prompt service. Your support truly brightens our day!
Hi Kay! Thank you so much for your wonderful 5-star review! We're delighted to hear that you're sharing the benefits of your Pain Pod3 with others. Your support truly makes a difference!
Hi Michael! Thank you for your fantastic 5-star review! We're thrilled to hear that you find our products and service to be top-notch. Your support means so much to us!
Hi Peter! Thank you for your incredible 5-star review! We're so pleased to hear that we could answer your questions promptly and that your order arrived lightning fast. Your satisfaction means the world to us!
“Painpod premium pads certainly ease my ankle pain due to severe osteoarthritis, very satisfied , have had my painpod for 10 years , couldnt be without it.”
Hi Helen! Thank you for your wonderful 5-star review! We're delighted to hear that the PainPod premium pads have been a valuable tool in managing your ankle pain for the past decade. Your satisfaction is our top priority, and we're grateful for your continued support!
Hi John! Thank you for your fantastic 5-star review! We're thrilled to hear that your experience with PainAustralia and your interaction with us made such a positive impact. We truly appreciate your support and look forward to serving you again in the future!
“This is my second d purchase - needless to say I love the product. My first purchase based lasted over 10 years before it gave up the ghost. I’m hoping this one will do the same.”
Hi Donna! We’re so grateful for your amazing 5-star review! It’s fantastic to hear that you loved your first PainPod so much that you’re back for a second one. We're hoping this next one lasts just as long for you!
“I can't fault the service from this company - just first class. The items I purchased (which were delivered promptly) work perfectly. Would definitely recommend.”
Hi Denise! Thank you so much for your exceptional 5-star review! We're thrilled to hear that our service met your expectations and that your items arrived promptly and are working perfectly. Your recommendation means the world to us!
“Love my PainPod! It's one of the original devices and still going strong! The cables still work, but the plastic coating was degrading & becoming icky to handle. Called to check that the cables listed in their online shop were compatible with my device (it's that old!). My call was answered immediately by a real person who could answer my query - super polite & friendly too. Purchased online & my package was received promptly. Thank you!”
Hi Heidi! Thank you so much for your outstanding 5-star review! We're delighted to hear that your PainPod is still going strong after all these years! It’s great to know that our customer service was able to assist you with your query. If you ever need anything else or have more questions, just give us a shout!
Hi John! Thank you for your fantastic 5-star review! We're thrilled to hear that your order was processed and mailed quickly. Your satisfaction is important to us!