“I bought Pajar Brian Mens Heritage shoes. I never received any confirmation of order receipt online. Had to call them...no one picked up....then emailed them to finally confirm the order. Finally when I received my order, it was missing one insole. Again no response by phone. Only auto email response. Then finally got a response from them that they will notify one of the departments and will get back. I emailed again after one week. Their response......gave me 2 options....either return the shoes for exchange but no guarantee of getting the same size or get full refund but they won't send me the insole.”
“I got to speak to someone that answered the phone about my complaint, two stars for answering the phone. I do apricate talking to someone. The answer to my complaint "everyone does that" sorry, can't help you.”
“Really bad online shopping experience. They are unresponsive and everything is done over email (including on a GMail address!). They need to fix this because the products are otherwise pretty good.”