“Bought a pair of boots last year. So I wore them less than two seasons and my sock is wet all the time. This is the second pair and I had the same issue before. At first I thought it was accidental but no, this is an ongoing issue. So I will buy another brand for next year and forget Pajar. Don't buy this brand.”
“Disappointed with boots I purchased. I have Pajar down filled parka since a few years and like it so when I saw these winter Chelsea slip on boots for 115$ CAD at Winners decided to try them. Very glad I didn't pay the full 240$ that they are worth on Pajar website or other shoe stores. Was happy to support local Montreal based company too. But sadly very disappointed I think they are very overpriced. First they are a bit narrow they should have a wide option for people with wide feet. But that's ok not all boots fit well with all people and they break in. The most disappointing is that although they are rated for -30° celsius they are Not warm, just wear them at -5° for work Christmas party at restaurant and got cold feet walking there. I already had winter hiking boots 200g Primaloft insulation that are worth a bit less, rated pretty much the same -32° and never get cold feet with them plus much more comfortable. I wanted something more urban looking than hiking boots for more formal dressed occasions. These are fine looking for that but really not that warm as advertised and leather seems very thin. I guess they can be ok for getting in and of a car to go places but not good for longer walking in winter outdoors.”
“I bought Pajar Brian Mens Heritage shoes. I never received any confirmation of order receipt online. Had to call them...no one picked up....then emailed them to finally confirm the order. Finally when I received my order, it was missing one insole. Again no response by phone. Only auto email response. Then finally got a response from them that they will notify one of the departments and will get back. I emailed again after one week. Their response......gave me 2 options....either return the shoes for exchange but no guarantee of getting the same size or get full refund but they won't send me the insole.”
“I got to speak to someone that answered the phone about my complaint, two stars for answering the phone. I do apricate talking to someone. The answer to my complaint "everyone does that" sorry, can't help you.”
“Really bad online shopping experience. They are unresponsive and everything is done over email (including on a GMail address!). They need to fix this because the products are otherwise pretty good.”
