"Absolutely by far the worst customer service.\r\nPoor quality jacket looks some cheap tat. If a down jacket at this price is only going to last 4 years, that should be printed on the label.\r\nDon't buy Pajar."

"Absolutely by far the worst customer service.\r\nPoor quality jacket looks some cheap tat. If a down jacket at this price is only going to last 4 years, that should be printed on the label.\r\nDon't buy Pajar."

"I bought the Pajar boots in an outdoor store in Vermont. They were expensive, but I was ok with the price. Initially, I really liked the look and uniqueness. However, after wearing them for just one season, they started leaking in the toe. My sock was wet in just a few minutes. This was not a puncture and was clearly an issue with the seams. I reached out to the company online and they refused to address my concern and were down right dismissive. Don't buy these products. I will stick to Patagonia and Arcteryx who have excellent no questions asked return policies. There are plenty of reputable companies out there that value their customers more than Pajar. Lesson learned."

"I bought the Pajar boots in an outdoor store in Vermont. They were expensive, but I was ok with the price. Initially, I really liked the look and uniqueness. However, after wearing them for just one season, they started leaking in the toe. My sock was wet in just a few minutes. This was not a puncture and was clearly an issue with the seams. I reached out to the company online and they refused to address my concern and were down right dismissive. Don't buy these products. I will stick to Patagonia and Arcteryx who have excellent no questions asked return policies. There are plenty of reputable companies out there that value their customers more than Pajar. Lesson learned."

"My poor son had wet socks almost all winter long because his brand new pair of Pajar winter boots formed cracks on the bottoms almost immediately. I thought the water was coming in from the top and would blowdry them frequently until I realized the issue. Unacceptable!"

"Horrible customer service. The zippered broke on my boots after one week. I have returned the boots and have not received a refund or replacement. No one responds to my emails. Very frustrating. I have bought several pairs of Pajar boots in the past - but will never but this brand again."

"After only two weeks, the boots fell apart. Do not order these boots. I emailed and called and none responded. Terrible boots and terrible customer service. I expect this company to go under soon"