PalmFlex Reviews

Name: PalmFlex
Rating: 4.72

4.7 Rating 495 Reviews

93 %

of reviewers recommend PalmFlex

4.7

Based on 495 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sorry but the gloves I ordered in large seem to be medium’s and don’t fit well at all Not sure what the next step is but they are definitely not the right size”

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Posted 9 months ago

“They set the wrong size I ordered small they sent xL”

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Posted 1 year ago

We apologize for this inconvenience. We ship directly through our vendors and they rarely make this mistake. We will contact them and get this resolved for you as soon as possible.

Posted 1 year ago

“Shipping for gloves is outrageous. PalmFlex charges shipping costs for each brand of glove ordered separately, if that glove brand has to come from another manufacturer. I had a much larger order, but decided to purchase the other items I needed from other sources because each item in my cart had a $30 shipping charge.”

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Posted 1 year ago

Thank you for your feedback. We offer free shipping over $80 storewide regardless of how many brands you select, however this offer excludes Alaska and Hawaii, as our website states. Since you live in Alaska and our manufacturers ship from different warehouses, unfortunately each brand would have its own shipping cost in your case. Our customer service team would be happy to assist you with finding gloves under one brand to lower your shipping costs. We hope this information is helpful!

Posted 1 year ago

“A week has passed and I still haven’t received a tracking email.”

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Posted 1 year ago

“I entered a promo code and was discounted the 10 percent. The order was processed. Then i get a email saying the prmo code was for $200 and my order is going to be canceled. I shouldn't be able to enter the code and it be processed if it isnt allowed. I didn't see anything saying a minimum of $200. I'll shop somewhere else”

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Posted 1 year ago

Hi Kyle, the coupon was shared exclusively through our email newsletter. The subject line said "Take 10% off orders $200+", and it was repeated again in the body of the email. It doesn't appear that you are one of our subscribers, so it's unclear how you acquired the coupon in the first place. In any event, the minimum was clearly stated in the email. We hope this clears things up.

Posted 1 year ago

“I've asked for an invoice for credit card charges multiple times, and have not received a response.”

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Posted 1 year ago

“They emailed me 10 days after purchase to told they're out of stock, of course I had a refund but I cannot afford the fact they took more than a week to let me know I won't have my order delivered.”

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Posted 2 years ago

We're very sorry you had to wait so long to be notified. Due to high demand, global supply chain issues, and manufacturing labor shortages, a couple of our vendors have been slow to update us on product backorders. To make up for this inconvenience, we have emailed you a 10% off coupon for your next order. If you need further assistance, please do not hesitate to contact us.

Posted 2 years ago

“eight days after I placed my order I get a note that the product is discontinued. Great.”

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Posted 2 years ago

“YOUR COMPUTERS NEED UPGRADING. MY SISTER USES HER P O BOX INSTEAD OF OUR PHYSICAL. THE COMPUTER WOULD NOT TAKE HER CREDIT CARD DUE TO THE ADDRESS WAS DIFFERENT. ON THE WEB IT WANTS A PHYSICAL ADDRESS. SO THIS SHOULD BE CHANGED. IF SOMEONE WANTS TO USE A POST OFFICE BOX THEY SHOULD BE ABLE TO. THERE HAS BEEN MAIL THEFT IN OUR COMMUNITY THATS WHY SHE USES A PO BOX”

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Posted 2 years ago

Thank you for your feedback. We drop ship and our vendors won't ship to a PO Box, so unfortunately it is out of our control. This is why we only ship to physical addresses. We apologize for the inconvenience.

Posted 2 years ago

PalmFlex is rated 4.7 based on 495 reviews