PalmFlex Reviews

Name: PalmFlex
Rating: 4.72

4.7 Rating 496 Reviews

93 %

of reviewers recommend PalmFlex

4.7

Based on 496 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I haven't got a e- mail saying when my order will arrive, other then take it was good”

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Posted 2 months ago

Hi Lyle, thanks for your feedback. As soon as your order ships, you will receive an email with the tracking number. Hope this helps!

Posted 2 months ago

“I love shopping here. they have a large selection for my company's needs. Only thing i have an issue with is the shipping of multiple orders and taxed for each order. why does it not shipp all at once and charge one tax?”

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Posted 6 months ago

Hi Sean, thanks for your questions. Different manufacturers ship from different warehouses, which is why the order automatically splits per manufacturer. Since sales tax is percentage-based, the tax dollar amount is the same whether the order is split or not. Hope this helps and thank you for being a loyal customer! Barb Abrahms President PalmFlex Inc.

Posted 6 months ago

“There were issues with checking out. All fields occupied and a statement that said by clicking order or submit, not sure which, but no tab to click. Took me three tries for it to work.”

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Posted 8 months ago

“Good online shopping experience. Hopefully product delivery will be a good experience as well.”

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Posted 8 months ago

“Couldnt delete items out of my cart”

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Posted 1 year ago

We're sorry you had difficulty using our site. On the shopping cart page, there is a trash can icon to the right of the product price. Clicking this will remove the item from your cart. We hope this helps!

Posted 1 year ago

“I have yet to receive this order.”

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Posted 1 year ago

“I sure wish I had an expected delivery date on my newly placed order! I hate placing orders with no delivery date identified at checkout. What can I expect?”

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Posted 1 year ago

Hi Tod, thank you for your feedback. We provide tracking information to our customers as soon as the order is in transit, typically 1-2 business days after the order is placed. Hope this helps!

Posted 1 year ago

“I was disappointed in the shipping cost - guess I'm spoiled by Amazon!”

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Posted 1 year ago

Hi Grace, we're sorry you were disappointed by the shipping cost. We offer free shipping over $80 storewide as well as low prices, volume discounts, custom bulk quotes, and expert customer service. We hope you choose to do business with us again!

Posted 1 year ago

“It’s way too complicated to find correct size. Just use the more common way to identify sizes by measuring around your palm. Also please include weather gloves are women’s or men’s sizes. I ended up guessing that the pink gloves are women’s and the cold weather ones are mens. I read the reviews of later ones to figure out they are worn by men. I keep my fingers crossed that they will fit. I printed out size chart but found it not very precise at all and not helpful”

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Posted 1 year ago

Thanks for your feedback and we're sorry you had difficulty determining the correct glove size. When in doubt, we recommend using our general glove sizing chart: https://www.palmflex.com/glove-sizing.html. Hope this is helpful!

Posted 1 year ago

“I wasn't able to complete my purchase online - tried several times over 3 days. I had to call in my order and Jackie completed my order. I don't know if I will make another purchase from Palmflex because of the website. Customer service was excellent however!”

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Posted 1 year ago

“Item is backordered.”

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Posted 1 year ago

“I made an order on April 27th and still have not received it. It is May 7. I paid $14.00 for the shipping.”

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Posted 1 year ago

“a pop-up window gave me a discount code with my email. However, when I entered it, I was told it was invalid and to check the spelling. Super annoying”

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Posted 2 years ago

Hi Ann, we're sorry you experienced difficulty applying the coupon code. We went ahead and applied the discount to your order. If you have any questions, please don't hesitate to ask.

Posted 2 years ago

“Could not get my password to reset after a number of times. Had to complete as guest and fill out all the info.”

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Posted 2 years ago

Hi, we're sorry to hear you had trouble resetting your password. We've conducted a password reset test and found that it worked correctly. Can you please describe what issues you experienced in the process so we can pass them along to our web developers?

Posted 2 years ago

“I am disappointed with the fact that I have to wait so long to get my order. I am glad I was notified it will take awhile to be shipped even though it was 10 days after my check was cashed.”

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Posted 2 years ago

We apologize for the delay. We were only notified ourselves by our vendor 10 days after the order, the same day we contacted you. Otherwise, we would have absolutely contacted you sooner. Majestic is still recovering from a server crash, hence the backlog and delays. We're hopeful they will be fully caught up in the next several weeks. If you have any questions, please don't hesitate to contact us.

Posted 2 years ago

“Just placed the order last night so we’ll see…”

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Posted 2 years ago

“Happy to date”

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Posted 2 years ago

“Shipping costs were a bit high, but I appreciate the 5 percent discount to help offset it.”

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Posted 2 years ago

“haven't received the gloves yet so can't be complete in my review but when I called on the phone, the woman was pleasant. just didn't make sense that I couldn't place an order right while on the phone with her, I had to get off and place one online,”

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Posted 2 years ago

“Shipping is high. Have not recieved tracking information yet”

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Posted 2 years ago

PalmFlex is rated 4.7 based on 496 reviews