“I recently bought a Savage rifle from PSA and had it shipped to my FFL. The price was a lot better than I could purchase it locally. It also had a $75 rebate from Savage, which I followed all the steps outlined in the Savage site. They ended my claim and Dirk from PSA waded through all the PSA shipping dept to find me another copy of the shipping info usually attached to the exterior of the box so I could reapply for the rebate. PSA has fantastic customer service, and Dirk went way above what I normally experience to find what I needed.”
“Easy to reach a person! Regina was very helpful and sorted out why I’d not received my refund in minutes. She saw that the item had been returned to Rock Island and they had not initiated my refund. She also gave me a reference # should I need to call again. I’ve always been happy with any contact I’ve had with palmetto State Armory!”
“Excellent customer service!!! Quick response from customer support. Answered my questions quickly and had a GREAT attitude!! Thank you. This is why you will continue to get my business!”
“I talked to 2 different people in Service and they were Great, first Donald and than Vennasa!! Both very nice, but Vennasa helped some like me who is not very knowledgeable sending Pics and Emails thank you again !!!!!”
“So far I have built my AR through PSA, as well as purchased a pistol, bulk ammo, optics and accessories. From purchase, to shipping, to return requests (my fault, I bought the wrong iron sights), every purchase has been a breeze and every item has been fantastic. Their customer support team is polite, pleasant and efficient. Would maybe knock off half a star for some recurring issues with their site, specifically login issues with certain browsers and some dead links, but otherwise, I have nothing but good things to say about PSA.”
“Janet in customer service was excellent in her approach to my canceled order on Palmetto Armory end. Very courteous and I reordered. I'm looking fwd to receiving my order. Evidently it was a new software glitch.
Thank You Janet!”
“I was completely satisfied with the customer service, they always help anytime I call for anything, just a solid team. I really appreciate everyone at palmetto state armory.”
