“I called customer service and talked to Andria she was so polite as well as helpful. Great customer service. She resolved the issue right quick and in a hurry. Thx Andria and PSA. I well be doing business again.”
“I called today to give you all props for being a great company. Katrenia was lucky enough to get my call and was sweet as can be. I spent my career in retail management and 99% of the calls we get are complaints. So I like to call and give compliments when warranted. Today was one of those times. Last week you put up for sale some Beretta 84 BB police turn ins and I just had to have one. Hopefully it will live up to the description. And today you out up a RIA MAPP 9mm for a great price, so I had to have one of those too. I just wanted to call and say that "I LOVE YOU GUYS!" Again, Katrenia was a joy to talk to. If you look up my purchase history, you'll see how much I love you guys. Thanks for reading, Mike”
“I am only giving this 5 Star review because of Quonetta!
However PSA as a whole gets 1 STAR! They shipped my gun ups ground. The gun is lost and I have to wait another 3 weeks before I can either get a refund or a new gun sent out!!!!!”
“Melissa was very helpful and walked me through how to list one of your stores as the receiving FFL. Well worth the time on hold to find an answer that was very unclear on the site.”
“Caleb was precise and to the point. Understood my trepidations of online purchases and explained the return policy of non psa brand serialized items(firearms)and has laid my fear to rest, I now feel confident in my future purchase and purchases from the Palmetto State Armory website. I look forward to their continued business.”
