“I have always got great products from this company and they are always fast to fix problems. I hope they won’t go to using AI on their phone service. I want to talk to a human. The AI chat sucks and I hope they will get rid of it.”
“Estuve con mi mamá en el Palmeto y la atención del personal mejor imposible .. luego me pasaron al tercer piso y la atención de las asistentes en especial Teresa Estrada y la enfermera Lisandra un trato súper bueno .., gracias”
“I am a 75-year-old female and have always had a great deal of fear of firearms. My husband finally convinced me to try to learn to shoot. I took the introductory course at the Florence, SC Armory. Alissa was my instructor. She was so patient and so kind and did much to calm my nerves. Her knowledge and skill were very impressive. She explained and demonstrated every aspect from safety to loading to firing. She then guided me through each step and was so encouraging that I felt I could try another session. I had a long discussion with both Alissa and Wes (the range manager) about different types of firearms. Wes asked me questions and showed me several different pistols as he explained the differences of each. He was very honest in helping me see the advantages and disadvantages for someone in my particular situation. (small hands, weaker hand strength etc.) I ended up purchasing a Ruger and when it was delivered, Wes gave me a lesson on the specific use of my gun. He also was patient, knowledgeable and very skilled. He not only knew what to teach for the correct use of my gun, he was able to explain each detail using perfect analogies to help me understand. He was patient with my questions and as he observed my shooting, he gently corrected what I was doing wrong and was very encouraging and quick to point out what I did correctly. Because of Alyssa and Wes, my fear of handguns has been replaced with a healthy respect for their power. Since my lessons, I have been to the range several times and I am gaining skill and confidence. I have plans to get my CWP, something I never dreamed I would ever do. I owe it all to Alyssa and Wes at the Florence store and I am so grateful for everything they have done for me.”
“I ordered 4 H&R 20 round AR-15 magazines. The magazines seem to be every bit as good as a Colt magazine with top quality construction. I'll try them out soon. Also, Palmetto has great shipping as my order arrived in a timely manner with very carefully packed and secured. Buy with confidence from them as I have also had very positive past experiences from these folks. Thank you Palmetto State armory”
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“HR XM177E2. Ordered blemish version. Arrived quickly. Cant find any blemishes! Zeroed out of box. No issues. fired 100 rounds today. Perfect. Great value. Very happy.”
“I ordered without verifying my FFL was able to receive. When I found out they weren’t, my package had already shipped. The staff I worked with were able to redirect my order without issue. I am also happy with the quality of my product. Look forward to my next purchase.”
“I recently had my first experience dealing with PSA. After talking to some folks who are far more gun savvy than I, I decided to give them a try. For starters, I ordered a complete lower on Tuesday, and it was delivered to my FFL location on Thursday. The lower looks superbly made, and I can't wait to try it out.”
“I recently was having issues with locating my FFL on the FFL Locator on your website. I sent in a message requesting assistance and a customer service representative named Laura returned my message. She told me exactly what I needed to do to have my FFL Holder do and my FFL followed her instructions and now I am able to purchase the firearms that I have been wanting to buy, but I could not get it to locate my FFL, but through Laura’s detailed instructions I was able to get my FFL listed into your database and now I can make the purchases I have been wanted to make. Laura is a credit to your organization and a large reason that I will continue coming back to Palmetto State for all of my gun needs.”
“Still NOT happy that PSA won't ship firearms to NJ. However, I did place an order for magazines from them and immediately after submitting forgot I needed to add other items. Tried to cancel my order and Melissa helped get that done for me, so I'm thankful for the great customer support provided!”
