“Wait time wasn't very long. Person helping me was very courteous, friendly and very helpful. Always happy with PSA and the products I purchase from them.”
“They were very helpful, and had no problems letting me know that what i needed would be sent to me. Ordered things from them before and never had any issues, good company to deal with.”
“Tim figured out my technological issue preventing me from completing my purchase. Result: I ordered my product, making me happy; PSA made money, making them happy; and Tim made it all happen through his dogged determination.”
“I called about a return and Andria helped me with what needed to be done to complete a return. She was very helpful and courteous as she explained the process. Thank you very much.”
“I called about a recent order and dealt with Marie, who was very pleasant, knowledgeable, professional and efficient. I wish all employees were as great!
-James N. MMNCS(SW/AW) USN”
“Purchased a hand gun and had it shipped to my state and NOW you’re telling me I can’t get a magazine shipped to me because of state restrictions. You should have never sold me the weapon.”
“Made returning an order not take as long as i thought it would. I was not to happy knowing i would have waited 2 weeks to return something and wait a week for store credit/refund. Very happy i can reorder the right gas system soon.”
“Jessica was personable, professional, and able to resolve my issue quickly. She is a fine example of the friendly customer service I’ve come to expect from PSA over the years, as was the firearms sales rep named “Jay” with whom she connected me. A positive contrast to the attitudes one encounters at some of the other local gun shops.”
