“I HAVE PERSONALLY BOUGHT MANY UPPERS FROM THIS COMPANY AND I SELL FIREARMS AS WELL. EVERY TIME I DEAL WITH THEM THEIR REPRESENTATIVES HAVE ALWAYS BEEN UTMOST PROFESSIONAL. Quonetta, and Jessica. Are very knowledgeable.”
“Jessica answered all my questions concerning shipping details about my order. She was very pleasant and polite. The customer service industry needs more folks like Jessica. PSA is fortunate to have this employee”
“Jessica was amazing at getting a defective item shipped back to palmetto. Been a customer for a LONG time and have always had a good customer experience!”
“I love this company and the help i get is always great. Trayona was a pleasure to talk to and she was able to resolve my issue faster than expected. This is why I will continue to do business with you guys in the future.”
“Trayona handled my RMA wonderfully . while i haven't had to utilize palmetto state armory's customer service many times, each time i have it has been outstanding !”
“My experience with this company was absolutely great. I needed to change my FFL in order to receive my pistol. The young lady was very helpful. Her name is. Trayonal very courteous, and very helpful.”
“Chequita, was very helpful with canceling an order for me as I had ordered the wrong Items. after I confirmed the order was canceled I went back and ordered the correct items. Palmetto State Armory is very easy to work with.”
“PSA has a few issues that need attention, emails with incorrect info., too many emails, limited ammo selection, prices that are either reasonable or an instant "NOPE". So they're pretty much like everybody else in the business. But one thing they do well is customer service if something goes wrong. Jessica was delightful to deal with, had an excellent attitude and took care of the issue quickly! PSA sent an email that a purchase I'd made earlier in the day was still in my cart, it was, so I ordered again. I called Jessica, she gave me confidence that at least the order and refund would be correct. Mistakes happen, it's how you handle them that counts. Jessica's professionalism is admirable. It's a shame she's not overseeing their email system. Thanks Jessica, you saved PSA a customer!”
