“Chequita was very professional and helpful! She handled my rather complex situation with ease, and really knew her job. She was polite, patient, and left me confident that everything was going to be OK. Thank you for such competent customer service!
Terry Buettner, Hendersonville, NC”
“I ordered a mag and ammo bundle but did not receive the bundled price. I messaged PSA and went to bed. (I work nights) when I awoke, I saw that Rakeivius had refunded the bundle savings. All the business I have had with PSA this was the first issue and was resolved quickly and satisfactorily.”
“Dejah was outstanding and very helpful! Her customer service skills were top notch and I couldn’t have asked for a better customer service rep to work with. The FFL I originally had my order shipped too unexpectedly refused the delivery due to them closing down. Dejah was very polite and worked extremely fast having the order reshipped to another FFL. Thanks again, Dejah.”
“Placed an order. Realized the optic wouldn’t fit my pistol. Called the next day and the representative happily and politely helped me with canceling my order and refunding in full back to my card.”
“Dejah, with customer service was very professional and polite. She listened to my problem and took immediate action to solve the issue. This dear lady deserves a promotion with a raise in pay. I couldn’t have asked for better help.
Thank you Dejah.”
“The customer service rep whose name is dejah solved the problem immediately. The whole transaction is going smoothly. First time to buy something here. Wonderful experience.”
“Always great shopping with PSA! This is the first time i have every had an issue, the item I ordered said in stock when i placed my order. I waited about 16 days and it never came. I called PSA and Trayona answered the phone after a small wait (about 3minutes) looked up my info and said i could do return to sender and get a refund or wait until the item was back in stock. I said i would do the return to sender and get a refund and she put in my request. I got my refund about 5 days later, On a Monday , reordered the item Monday night and received the item Thursday afternoon the same week! Very happy with the service and will definitely be ordering in the future! Thank you for all you do to help keep America Awesome! Thanks again Trayona, and God bless”
