“Dear Sir(s), It was my pleasure to have been served by Marie today who although it turned out the item I was attempting to locate thru a training film, an arken optic, which was represented to have been obtained thru your company but apparently is no longer available from you, Marie was so so kind and helpfull , she looked the arken company up for me as I did not know the spelling of the company name. Marie definitely went above and beyond and should be recogniized for her wonderful representation of your company which is what I have grown to expect from my dealings with your people. Great job Marie!”
“Joe was very professional and quickly helped me find the exact item I was looking for. My experience with PSA has always been great. Unbeatable products, service, prices and delivery times.”
“Couldn’t remember which FFL I sent my rifle to. Quonetta ( my customer service representative) was quick to give me the information that I needed and make sure that I didn’t need anything else… Thank You, Quonetta!”
“I needed help retreiving an invoice for a recent purchase. Rakeivius was very helpful in finding, and immediately emailing me the required document. I have ordered numerous items from Palmetto State, and have never been disappointed…great company and great customer service!”
“The Issue I had Rakeivius made it right listened to what I had to say and was very helpful as I stated before I like the dream and vision palmettostatearmory.com has for the people a great business I have no problem supporting thank you again Rakeivius for all your help hope to purchase more from you guys”
“Very polite and understanding. Quoneta was her name.
I don’t like the fact of how long it takes to get an internet order to your own store. Should be 2-5 days tops. I run a ecom DC that ships $3M of merchandise per day. Customers would quit us if we took 7-10 days to get an item shipped.”
“OUTSTANDING Customer service!! Unlike many companies that ignore thier customers, PSA and Vanessa in particular, really understand the concept. I sent an email about a small issue, and the next day the problem was solved and the part was in the mail.”
