“Jessica was personable, professional, and able to resolve my issue quickly. She is a fine example of the friendly customer service I’ve come to expect from PSA over the years, as was the firearms sales rep named “Jay” with whom she connected me. A positive contrast to the attitudes one encounters at some of the other local gun shops.”
“I will definitely be shopping here more often. The staff is great and very helpful. I called last minute right before closing because I had a couple questions and they helped me right away. I want to personally thank Collin for helping me understand a couple things, he’s a phenomenal employee.”
“I just had a simple question, and didn’t need to ask it. The customer service associate was arguably the most pleasant customer service representative that I’ve ever dealt with over the phone. I had always heard that PSA had great customer service, but now I know first-hand that it’s true!”
“Customer service is one of the best in the business. I can't stretch it out anymore. How knowledgeable, respectful customer service has been to me. And extremely patient to help me with my questions..”
“Dealing with Caleb was a pleasure. He's very knowledgeable and was able to solve the issue I was having with a rifle part in about 2 minutes. Thanks PSA!”
“I just had the pleasure of speaking with Rakeivius, as I called to confirm a one on one class this afternoon. He was professional, thorough, quick and concise, as he did confirm my appointment. It was a perfect conversation!”