Login
Start Free Trial Are you a business? Click Here

palmetto state armory Reviews

4.0 Rating 713 Reviews
74 %
of reviewers recommend palmetto state armory

Write Your review

palmetto state armory 5 star review on 8th October 2025
Anonymous
palmetto state armory 5 star review on 8th October 2025
Anonymous
palmetto state armory 1 star review on 20th January 2025
Anonymous
palmetto state armory 2 star review on 19th September 2024
Anonymous
palmetto state armory 1 star review on 10th September 2024
Mikhlid Alhaliq
palmetto state armory 1 star review on 10th September 2024
Mikhlid Alhaliq
palmetto state armory 1 star review on 10th September 2024
Mikhlid Alhaliq
24
Anonymous
Anonymous  // 01/01/2019
Jessica was personable, professional, and able to resolve my issue quickly. She is a fine example of the friendly customer service I’ve come to expect from PSA over the years, as was the firearms sales rep named “Jay” with whom she connected me. A positive contrast to the attitudes one encounters at some of the other local gun shops.
Helpful Report
Posted 1 year ago
Caleb was very helpful. He helped me cancel my order; no questions asked
Helpful Report
Posted 1 year ago
Caleb was very helpful and honest about the possibility of getting my FFL changed after my order was placed.
Helpful Report
Posted 1 year ago
I will definitely be shopping here more often. The staff is great and very helpful. I called last minute right before closing because I had a couple questions and they helped me right away. I want to personally thank Collin for helping me understand a couple things, he’s a phenomenal employee.
Helpful Report
Posted 1 year ago
Thanks for the help Marie.
Helpful Report
Posted 1 year ago
PSA telephone customer service is OUTSTANDING!
Helpful Report
Posted 1 year ago
Regina applied the one day sale price to my purchase from yesterday. No muss, no fuss
Helpful Report
Posted 1 year ago
I just had a simple question, and didn’t need to ask it. The customer service associate was arguably the most pleasant customer service representative that I’ve ever dealt with over the phone. I had always heard that PSA had great customer service, but now I know first-hand that it’s true!
Helpful Report
Posted 1 year ago
Easy return Joes was extremely helpful
Helpful Report
Posted 1 year ago
Customer service is one of the best in the business. I can't stretch it out anymore. How knowledgeable, respectful customer service has been to me. And extremely patient to help me with my questions..
Helpful Report
Posted 1 year ago
Made it easy for me to change FFL and explained the process very well.
Helpful Report
Posted 1 year ago
Marie was very professional, pleasant, knowledgeable and helpful. She explained everything about my questions and did an exceptional job. Thank you.
Helpful Report
Posted 1 year ago
Dealing with Caleb was a pleasure. He's very knowledgeable and was able to solve the issue I was having with a rifle part in about 2 minutes. Thanks PSA!
Helpful Report
Posted 1 year ago
I just had the pleasure of speaking with Rakeivius, as I called to confirm a one on one class this afternoon. He was professional, thorough, quick and concise, as he did confirm my appointment. It was a perfect conversation!
Helpful Report
Posted 1 year ago
Joe, was great. Quick to the point. Didn't waste my time or his.
Helpful Report
Posted 1 year ago
Never had any issues with this manufacturer, their employees, or their reps. Always helpful and courteous.
Helpful Report
Posted 1 year ago
My issue was dealt wit quickly and efficiently, it was an overall good experience.
Helpful Report
Posted 1 year ago
Went above and beyond to explain the process of new ffl and ordering.
Helpful Report
Posted 1 year ago
It didn't take forever to talk to a person when I needed to and Marie took care of my questions and provided excellent customer service.
Helpful Report
Posted 1 year ago
EXCELLENT service!!! AMAZING inventory!! Will definitely use them again!!
Helpful Report
Posted 1 year ago
palmetto state armory is rated 4.0 based on 713 reviews