“On 7/10, I ordered a complete slide for my compact dagger. The next day, I ordered another slide that I liked better and submitted a cancellation request for the first order. The next day, I received notification that both sides had shipped. I immediately jumped online to chat with someone from PSA. However, before I could reach someone, I received another email from Bridgette at PSA telling me that they were aware of my cancelation request for the first slide and had already contacted the carrier to return the their package. I felt quite relieved. Thanks, Bridgette from PSA for taking care of my dumb mistakes, you rock!”
“They took care of me instantly and made sure my order was good and so was my cancellation. Trayanna helped me (sorry if I miss spelled that name) she was amazing!”
“PSA’s customer service is second to none. If issues arise, (rarely) they are spot on with getting them resolved and making their customers happy. Their best assets are the customer service representatives, Trayona, deserves a huge shoutout!! Very efficient and professional, but what stood out the most was her delightful demeanor. It’s nice to speak with someone these days who truly seems to enjoy their job providing “customer service”. Great job Trayona and PSA!!!”
“Jessica helped assure me that an accidental order could be returned and refunded. She has no idea how much stress has been removed and how much I appreciate her help. Amazing employee and would recommend PSA to everyone. Thank you.”
“I HAVE PERSONALLY BOUGHT MANY UPPERS FROM THIS COMPANY AND I SELL FIREARMS AS WELL. EVERY TIME I DEAL WITH THEM THEIR REPRESENTATIVES HAVE ALWAYS BEEN UTMOST PROFESSIONAL. Quonetta, and Jessica. Are very knowledgeable.”
“Jessica answered all my questions concerning shipping details about my order. She was very pleasant and polite. The customer service industry needs more folks like Jessica. PSA is fortunate to have this employee”
“Jessica was amazing at getting a defective item shipped back to palmetto. Been a customer for a LONG time and have always had a good customer experience!”
