“Outstanding store. Great customer service. Sean, Emma, Kylee, Phil to name a few.
I would highly recommend this establishment. You will not be disappointed
TEN STARS **********”
“Always fair prices. Quality products. Ships on time and packages well. I've been buying from Palmetto state armory for well over 5 years and have never had a problem. Thanks Palmetto, Tom”
“The customer service is well beyond par, Im giving the new rifle a good test tomorrow. She arrived not overly oiled which was nice, easy to clean and lube up.”
“Excellent customer service,
I bought roughly $200 worth of ammo one night and needed to cancel the order the next day, I called in and it was quickly canceled.
The customer service representatives I talked to were helpful and polite all the way through.”
“Dan and Ernie in the optics dept are incredibly awesome. They knew what was best for me mounting a scope for my
PSA103S AK47. Very informative and articulate about what I was looking for.
Keep up the great work guys, you’re definitely a credit to the company!!!’”
“I had an issue with a Compact Dagger, I sent an email, received a call within the hour, explained the problem. The Gal took all the information and about 45 minutes later I received a email with an RMA for the return.
The service people were great and kept me informed of the repair and I had the Firearm back to me in 10 Days, Repaired, from the time they received it.
I can't say enough about the Staff, and Efficiency and correspondence that they provided. Just Excellent!”
“so many recent purchases at PSA, Every one great with fast shipping. But the one that leaves me to create a review is how nice they were to cancel an order when i realized i ordered the wrong item . Of course i created a new order :)”
“Rakeivius was an AMAZING help getting my item returned. He was very friendly, knowledgeable, and overall provided stellar customer service. He is the kind of gentleman that makes me feel confident enough that if god for bid anything I buy from PSA turns out to have something wrong with it, that I’d be assured that I’d be well taken care of. THANK YOU Rakeivius!”
“I called customer service at Palmetto State Armory and Rakeivius did an amazing job handling my issues with my purchase thank you guys for my new firearm.”
“Chequita was very professional and helpful! She handled my rather complex situation with ease, and really knew her job. She was polite, patient, and left me confident that everything was going to be OK. Thank you for such competent customer service!
Terry Buettner, Hendersonville, NC”
“I ordered a mag and ammo bundle but did not receive the bundled price. I messaged PSA and went to bed. (I work nights) when I awoke, I saw that Rakeivius had refunded the bundle savings. All the business I have had with PSA this was the first issue and was resolved quickly and satisfactorily.”
“Dejah was outstanding and very helpful! Her customer service skills were top notch and I couldn’t have asked for a better customer service rep to work with. The FFL I originally had my order shipped too unexpectedly refused the delivery due to them closing down. Dejah was very polite and worked extremely fast having the order reshipped to another FFL. Thanks again, Dejah.”
