“I just had a simple question, and didn’t need to ask it. The customer service associate was arguably the most pleasant customer service representative that I’ve ever dealt with over the phone. I had always heard that PSA had great customer service, but now I know first-hand that it’s true!”
“Customer service is one of the best in the business. I can't stretch it out anymore. How knowledgeable, respectful customer service has been to me. And extremely patient to help me with my questions..”
“Dealing with Caleb was a pleasure. He's very knowledgeable and was able to solve the issue I was having with a rifle part in about 2 minutes. Thanks PSA!”
“I just had the pleasure of speaking with Rakeivius, as I called to confirm a one on one class this afternoon. He was professional, thorough, quick and concise, as he did confirm my appointment. It was a perfect conversation!”
“Dear Sir(s), It was my pleasure to have been served by Marie today who although it turned out the item I was attempting to locate thru a training film, an arken optic, which was represented to have been obtained thru your company but apparently is no longer available from you, Marie was so so kind and helpfull , she looked the arken company up for me as I did not know the spelling of the company name. Marie definitely went above and beyond and should be recogniized for her wonderful representation of your company which is what I have grown to expect from my dealings with your people. Great job Marie!”
“Joe was very professional and quickly helped me find the exact item I was looking for. My experience with PSA has always been great. Unbeatable products, service, prices and delivery times.”
“Couldn’t remember which FFL I sent my rifle to. Quonetta ( my customer service representative) was quick to give me the information that I needed and make sure that I didn’t need anything else… Thank You, Quonetta!”
