“I needed help retreiving an invoice for a recent purchase. Rakeivius was very helpful in finding, and immediately emailing me the required document. I have ordered numerous items from Palmetto State, and have never been disappointed…great company and great customer service!”
“The Issue I had Rakeivius made it right listened to what I had to say and was very helpful as I stated before I like the dream and vision palmettostatearmory.com has for the people a great business I have no problem supporting thank you again Rakeivius for all your help hope to purchase more from you guys”
“Very polite and understanding. Quoneta was her name.
I don’t like the fact of how long it takes to get an internet order to your own store. Should be 2-5 days tops. I run a ecom DC that ships $3M of merchandise per day. Customers would quit us if we took 7-10 days to get an item shipped.”
“OUTSTANDING Customer service!! Unlike many companies that ignore thier customers, PSA and Vanessa in particular, really understand the concept. I sent an email about a small issue, and the next day the problem was solved and the part was in the mail.”
“I have bought guns and ammo from PSA for years now and I have never had a problem or anything to complain about. Prices are great especially on Daily deals and I am always looking to save money. I always look at the competition and come back to PSA for the best deals.”
“Jessica was very helpful and answered all my questions. Although I didn’t get the result I was looking for she explained everything to me in a very professional way that I could understand.”
“Delivered on time as expected. Overall beautiful build, received brand, new nice and oiled, clean, no cosmetic damages or blemishes on AK-P. Only issues I noticed PSA stated this item will include a cleaning rod in the package, but unfortunately it was not included. Regardless of the price tag of this specific pistol , when something is stated in the product details especially a specific part / tool that is allegedly included but does not arrive with firearm it concerns me on how there QA department checks material prior to shipping. Poor attention to detail and unfortunate circumstances from this purchase.
I reached out to PSA the following day via telephone in regards to the cleaning rod. Bridgette assisted me via telephone throughout the entire process, and I received positive feedback from her stating she will be deliver the cleaning rod to my address.
Overall great customer service again thanks to Bridgette and I look forwards to purchasing from PSA again.”
