Papergang Reviews

Name: Papergang
Address: Papergang, Ohh Deer, 12 Frederick Street, Loughborough
Rating: 4.65

4.7 Rating 1,553 Reviews

92 %

of reviewers recommend Papergang

Company Reviews

Questions

Metrics

4.7

Based on 1,553 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat

Visit Website

Phone:

01509812075

Email:

help@papergang.com

Location:

Papergang, Ohh Deer, 12 Frederick Street
Loughborough
LE11 3BJ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Every month a wonderful Surprise ♥️”

Helpful Report

Posted 3 years ago

What great feedback! We appreciate you taking the time to share your comments with us. The Papergang Team

Posted 3 years ago

“I love Papergang, it's a great suprise ever month, just for yourself! And each month the design us super unique an no box is the same. All the products send to you are very useful and versatile.”

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Posted 3 years ago

Hello Joyce Thank you so much for taking the time to leave your review and for the lovely feedback. The Papergang Team

Posted 3 years ago

“Colourful and whimsical .”

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Posted 3 years ago

What great feedback Hadar! We appreciate you taking the time to share your comments with us. The Papergang Team

Posted 3 years ago

“I cannot stress enough how I love Papergang. The idea of stationery subscription is an awsome concept. Every month I get very excited that I am waiting for something new. The quality of every package is premium. There are no misses, even though I do not find the application of every bit. The only thing is that the shipping is terrible. I had so many issues with it. It is not the Papergang/OhhDeer fault, but my National Posts'. However the Papergang Team always was very helpful. Despite this issue 5/5 stars!”

Helpful Report

Posted 3 years ago

Hello Maria Thank you so much for your review and your lovely feedback. Our goal is customer satisfaction and we’re so happy to hear you experienced this. We will pass this great feedback on to our team. With regards to the shipping, we are always looking for ways to improve this experience and are now sending the boxes via a tracked service to try and improve the shipping times. The Papergang Team

Posted 3 years ago

“There were some problems with shipping but the help I got was incredible! I got all my missing boxes shipped and everything is beautiful! I love the boxes! It's the highlight of month!”

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Posted 3 years ago

Hello Dominique Thank you for sharing your feedback with us. Our goal is customer satisfaction and we’re so happy to hear you experienced this. We will pass this great feedback on to our team. The Papergang Team

Posted 3 years ago

“Excellent customer service, prompt delivery and a lovely colourful stationery to brighten your day 😊”

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Posted 3 years ago

Hello Ruby Thank you for sharing your feedback with us. Our goal is customer satisfaction and we’re so happy to hear you experienced this. We will pass this great feedback on to our team. The Papergang Team

Posted 3 years ago

“The variety in the boxes is great just find that they take a long time to come in the post. The contents and quality of products is excellent 😊👌”

Helpful Report

Posted 3 years ago

Hello Chloe Thank you for leaving your review and for your feedback. It's great to hear that you think the boxes have a good variety of products. Apologies, for any disappointment caused by the shipping times. Rest assured we are always working on ways to improve our shipping/delivery experience and are hoping now that Brexit and COVID-19 are starting to become less of an issue for shipping, things should start to speed up. The Papergang Team

Posted 3 years ago

“It makes me super happy to receive the papergang boxes! All items included are of high quality!”

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Posted 3 years ago

Hello Anezoula Thank you so much for your lovely feedback. We really appreciate you taking the time to leave your review. The Papergang Team

Posted 3 years ago

“I'm looking forward to my box every month, everything is high quality and a nice selection. And the customer service is excellent!!”

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Posted 3 years ago

Hello Sonja Thank you for sharing your feedback with us. Our goal is customer satisfaction and we’re so happy to hear you experienced this. We will pass this great feedback on to our team. The Papergang Team

Posted 3 years ago

“Amazing stuff!!!”

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Posted 3 years ago

Hello Anna Thank you so much for the positive review :). The Papergang team

Posted 3 years ago

“The contents of the boxes is always amazing,the quality is excellent and I love the variety of of designs. Opening one never fails to put a smile on my face!”

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Posted 3 years ago

What great feedback Joanne! We appreciate you taking the time to share your comments with us. The Papergang Team

Posted 3 years ago

“Absolute brilliant subscription box. great value for money, great artwork and content. I really look forward to my delivery each month”

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Posted 3 years ago

Hello Soraya Thank you for taking the time to leave your review and for the lovely feedback. It's so great to hear that you're enjoying the boxes. The Papergang Team

Posted 3 years ago

“I love the boxes and also the customer service is really helpful and the 'gang' is very friendly.”

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Posted 3 years ago

Hello Aura Thank you for sharing your feedback with us. Our goal is customer satisfaction and we’re so happy to hear you experienced this. We will pass this great feedback on to our team. The Papergang Team

Posted 3 years ago

“It always surprise me for the best”

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Posted 3 years ago

What great feedback Ines! We appreciate you taking the time to share your comments with us. The Papergang Team

Posted 3 years ago

“Lovely material and satisfactory paper cute stuff💝💝💝”

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Posted 3 years ago

Hello Liza Thank you for your review and the lovely feedback, we really appreciate this. The Papergang Team

Posted 3 years ago

“Love getting my Papergang stuff every month, as a stationery addict, there's always something lovely...”

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Posted 3 years ago

Hello Wendy Thank you for your review and the great feedback. The Papergang Team

Posted 3 years ago

“I love getting my package every month. I would recommend it to everyone”

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Posted 3 years ago

Hello Dawn Thank you so much for your lovely review. It's great to hear you love the Papergang enough to recommend it to others :). Thank you The Papergang Team

Posted 3 years ago

“Just a lovely surprise each month!”

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Posted 4 years ago

Thank you so much for taking the time to leave a review with us :). It's great to hear that you love the surprise element of the boxes.

Posted 4 years ago

“Fabulous customer service and fabulous subscription - daughter loves having funky stationery! One thing we would love to see in future boxes is blank page notepads which allows for creative doodles and mind mapping revision notes. Thank you papergang!”

Helpful Report

Posted 4 years ago

Hi Stephanie, Thank you for your feedback! We're so pleased to hear your daughter is loving the Papergang deliveries. Thank you for letting us know what you'd like to see in future editions, it's really important to know what appeals to our customers! Thank you The Papergang Team

Posted 3 years ago

“I love receiving my colourful box! I hope you don’t start sending the boxes in brown wrapping. For me receiving the colourful box is a nice part of the unique papergang experience. I can’t wait for my next delivery!”

Helpful Report

Posted 4 years ago

Hi Elaine, Thank you for your feedback! We're pleased to hear you've been loving each and every design produced by our independent artists. Thank you The Papergang Team

Posted 4 years ago

Papergang is rated 4.7 based on 1,553 reviews