Papergang Reviews

Name: Papergang
Address: Papergang, Ohh Deer, 12 Frederick Street, Loughborough
Rating: 4.65

4.7 Rating 1,553 Reviews

92 %

of reviewers recommend Papergang

Company Reviews

Questions

Metrics

4.7

Based on 1,553 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat

Visit Website

Phone:

01509812075

Email:

help@papergang.com

Location:

Papergang, Ohh Deer, 12 Frederick Street
Loughborough
LE11 3BJ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love papergang and have been subscribed for the past year now, the quality of the products are always perfect 🤩”

Helpful Report

Posted 3 years ago

Hello Claire, Thank you so much for your lovely feedback :). The Papergang Team

Posted 3 years ago

“Love love love your boxes. They really brighten my month. Love that they are always relevant and give me everything I need to get me through the year - a calendar, a good number of planners, great pens, cards, all the rest. Love it. Thank you.”

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Posted 3 years ago

Hello, Thank you so much for the detailed and lovely review. We're ecstatic to hear how much you have been enjoying the boxes. The Papergang Team

Posted 3 years ago

“Lovely stationery items, good communication from company re any delivery delays. Think the content could do with a shake up occasionally”

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Posted 3 years ago

Hello Lady, Thank you so much for your feedback and for taking the time to send this over to us. The Papergang Team

Posted 3 years ago

“This gang make my month more beautiful”

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Posted 3 years ago

Hello Alexandra, Thank you for taking the time to send over such a lovely review. The Papergang Team

Posted 3 years ago

“This box was amazing”

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Posted 3 years ago

Hello Melanie, Thank you for taking the time to send over your lovely review :). The Papergang Team

Posted 3 years ago

“They have been consistant, and even when there has been issues with posting items they immediately get in touch and emails the customers to let them know what is going on. Great and love getting my boxes each month.”

Helpful Report

Posted 3 years ago

Hello Tracy, We're really happy to hear you have loved the boxes and that when there have been issues you have been kept up to date. The Papergang Team

Posted 3 years ago

“I love the boxes and all surprises I get at the end of each month. There have been some issues in the past, but the support Team was very helpful and solved each problem with ease. I would be happy if we ger less "Planners", as the book's structure does not work for me, so I'm unable to use those (and I have three - from January, May and September). I do love all Notepads and all small Notebooks as well as every pen, pencil and pencil case. And of course, the more stickers there are get, the better! Thank you, papergang Team!”

Helpful Report

Posted 3 years ago

Hello Desislava Thank you so much for taking the time to send over such a detailed review :). I have made sure to pass on your feedback about the planers to our creative team who design the boxes. The Papergang Team

Posted 3 years ago

“Unique collections and amazing quality.”

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Posted 3 years ago

Hello Chana, Thank you for sending over such a lovely review :). The Papergang Team

Posted 3 years ago

“Beautiful products. They drop on my doormat and always a lovely surprise.”

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Posted 3 years ago

Hello Elizabeth, Thank you for sharing your review with us. We're delighted to hear you are enjoying the boxes. The Papergang Team

Posted 3 years ago

“Papergang go above and beyond to bring us gorgeous stationery each month. I absolutely love my monthly box, and when the world seized under the strain of supply chain issues their communication was fab and as was always worth the wait! Couldn’t recommend them enough, they are my spark of joy each month :-)”

Helpful Report

Posted 3 years ago

Hello Lucy, Thank you for taking the time to share your lovely review with us. We're really happy to hear that you felt the communication has been fab during the delays. We really tried to ensure our customers were updated as regularly as possible during that time :). The Papergang Team

Posted 3 years ago

“Absolutely mad about stationary so love this little box of goodies every month. Always really different designs. I really look forward to it arriving and seeing what is in side. It is beautifully wrapped too. Originally bought it for my daughter but love it so much we share it.”

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Posted 3 years ago

Hello Donna, Thank you for your lovely review and for taking the time to share it with us. We're ecstatic to hear that both you and your daughter are loving the boxes :). The Papergang Team

Posted 3 years ago

“I simply love it ! It brings me joy every month.”

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Posted 3 years ago

Hello Sonia, Thank you for sharing such a brilliant review with us :). The Papergang Team

Posted 3 years ago

“Stunning and such a great idea!”

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Posted 3 years ago

Hello Nikita, Thank you for the great review :). The Papergang Team

Posted 3 years ago

“It is always a little bit like in the birthday to became the package from Papergang :)”

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Posted 3 years ago

Hello Zane, Thank you so much for taking the time to share your review with us. 12 Birthdays a year sounds like a perfect year to us 😄 The Papergang Team

Posted 3 years ago

“Fantastic artwork each month & a great selection of goodies. Haven't received anything that I do not like! Have always been kept in the loop with emails from customer service if there's a delivery issue or something has been held up! Always exciting to see what's inside. Keep up the great work”

Helpful Report

Posted 3 years ago

Hi, Thanks for your review, it's lovely to hear you enjoy the artwork and products included. Our Artists put their utmost into creating these boxes so we'll be sure to pass this back to their team! Thank you The Papergang Team

Posted 3 years ago

“I love getting my Papergang in the mail and settling down to discover what they made this time. It never disappoints. There have been some problems with the delivery, but the people at Papergang's customer service are true gems and have helped me out friendly and quickly.”

Helpful Report

Posted 3 years ago

Hi Trees, It's brilliant to hear our customer care team have been able to sort out any issues experienced straight away It's great that Papergang never disappoints! Thank you The Papergang Team

Posted 3 years ago

“Absolutely love it! Makes me so happy every time it comes through the post!! ♥️”

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Posted 3 years ago

Hi Samantha, Thanks for your feedback, it's wonderful to hear how much happiness the monthly delivery provides! Thank you Tha Papergang Team

Posted 3 years ago

“Every box is unique and amazing in its own, whenever I know my box has arrived it’s an amazing moment as it’s always a surprise to know who the wonderful artist is and what goodies I will get. Outstanding keep up the good 👍🏻 work”

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Posted 3 years ago

Hi Daisy, It's lovely to hear such high praise about the products and designs included in the boxes. Thanks for sharing! Thank you The Papergang Team

Posted 3 years ago

“We love getting a box of beautiful stationery each month, with a few treats, for example a pen, included.”

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Posted 3 years ago

Hi, It's fantastic to hear you love the monthly deliveries and the items included :) Thank you The Papergang Team

Posted 3 years ago

“For any stationery lover this us a must...could list all the wonderful items I have received but join up and see for yourself....”

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Posted 3 years ago

Hi Kate, Thanks for the recommendation, it's brilliant to hear you've been enjoying the subscription and products included with each delivery! Thank you The Papergang Team

Posted 3 years ago

Papergang is rated 4.7 based on 1,553 reviews