Paragon Bamboo Reviews

Name: Paragon Bamboo
Rating: 4.72

4.7 Rating 1,472 Reviews

93 %

of reviewers recommend Paragon Bamboo

4.7

Based on 1,472 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

+44 (0) 1892 280347

Email:

sales@paragonbamboo.com

Location:

The Long Barn, Ashdown Business Centre, Gillridge Lane
TN6 1UP

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Paragon Bamboo 4 star review on 2nd July 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased a taupe set of duvet cover pillowcases and fitted sheet. The quality is delightful it feels amazing and on that front I’m really pleased. However the colours of the flat sheet and the pillowcases are different to the duvet cover in that they have a pink Hue to them whereas the duvet cover is what I would describe as a true taupe. I contacted the company in the hope that they would exchange pillowcases and sheet to match the duvet cover but I got a short reply saying that they are a vegetable dye and that due to this there is a slight variation in colour and shade, however it would have been helpful if when they select the items for you they select them from the same batch . I was disappointed that they didn’t offer a solution or be more helpful, so will not order from paragon again sadly.”

Helpful Report

Posted 4 years ago

“Sorry to report noticed no difference in temperature or comfort. The fitted bottom sheet is too big and slips and crumples but is lovely and silky and a nice colour. Regards Lily Passey”

Helpful Report

Posted 4 years ago

“Not sure because I still haven’t received my order”

Helpful Report

Posted 5 years ago

Hi Trina, firstly thank you for buying from Paragon Bamboo. We do send all orders received before 2pm weekdays out the same day, but, as I am sure you are aware, some delivery companies are having staff problems due to the current Covid-19 situation resulting in some deliveries being delayed. Your order was placed on June 1st and sent out the same day by us. Having checked with ParcelForce it seems that the problem was a delay within their system and you were informed via SMS text on 3rd June that there was a delay. Please accept my apologies for the delay and I look forward to welcoming you back as a customer again in the future. Search Result(s) 8 Answer(s) Parcel number: PBIM6346022001 Date Signed by / Location Tracking event 08.06.2020 09:13 A53754 Your delivery today - Email sent to recipient 08.06.2020 09:13 A53754 Your delivery today - SMS sent to recipient 08.06.2020 07:20 Liverpool Depot Loaded to vehicle for delivery 03.06.2020 10:42 A53754 Delivery delayed (to be rescheduled) - SMS sent to recipient 03.06.2020 02:32 UK National Sort Ctr Sorted 02.06.2020 18:49 Bristol Depot On route to hub 02.06.2020 16:02 Bristol Depot Collected 01.06.2020 20:40 A53754 Parcel despatched - SMS sent to recipient

Posted 5 years ago

Paragon Bamboo is rated 4.7 based on 1,472 reviews