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If I could give zero stars, I absolutely would. I received a text claiming that the driver had attended my address—this is simply not true. My front door opens directly into my front room, where I spent the entire day waiting for my parcel. Not a single card was left.
When I called the contact center, I was told I would have to pay £12 for Saturday delivery since I can't afford to take more time off work to wait for a weekday delivery. This is unacceptable! Avoid this service at all costs!
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- Anonymous
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Delivery was due 17/03/2025 between 17.15 and 18.15, I was sat in the house, then received a message to say tried to deliver but no one available, this is so untrue, they didn’t even ring the security doorbell, disgusted. Now had to reschedule delivery, very poor service
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- Anonymous
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Parcel force failed to deliver a parcel 2.3 miles away, and outright LIED that delivery was attempted.. for the SECOND time.
A disastrously rubbish service.
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- Anonymous