Party Delights Reviews

Name: Party Delights
Address: Unit 4 Tallow Way Fairhills Road Irlam, Manchester
Rating: 1.97

2.0 Rating 36 Reviews

22 %

of reviewers recommend Party Delights

Company Reviews

Questions

Metrics

2.0

Based on 36 reviews


Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 23%
Customer Service
Communication Channels	Telephone, Email

Visit Website

Phone:

0161 776 1133

Email:

customercare@partydelights.co.uk

Location:

Unit 4 Tallow Way Fairhills Road Irlam
Manchester
M44 6RJ

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Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Item received on the expected day (priority delivery). Price was the same as on Amazon for the same item. No complaints for me.”

Helpful Report

Posted 5 months ago

“Can't understand why they've got low rating. I think they're fantastic and never fail to disappoint. Received a mallet prop for outfit.. all of their stuff is of great quality! Will defibately continue buying from party delights for fancy dress from now on”

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Posted 2 years ago

“very good fast delievery items good very happy with the supplier”

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Posted 5 years ago

“Quality products, excellent customer service and delivery times. Ordered 60th Birthday party supplies in Black, Silver and Gold. Made a lovely change from the Blue and Pink that other shops sell. Would highly recommend.”

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Posted 6 years ago

“ordering really easy stuff arrived and was well packed. I have ordered a few times. I will order again.”

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Posted 6 years ago

“Good value for 40th decorations and were very good quality. All goods arrived swiftly and well packed.”

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Posted 6 years ago

“great quality products for all your party needs - reasonably priced too”

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Posted 6 years ago

“I ordered some decorations for a 30th wedding anniversary party but when I received my confirmation email it stated I would receive my order three days after the party so I decided to cancel the order. I emailed customer services within 30 minutes of receiving my email and got a reply very quickly telling me that my order had been cancelled, one very happy customer!”

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Posted 6 years ago

“I ordered some table cloths from party delights half way through october. they are being only just despatched the 4th november a second order i payed to be delivered next day was also late! When i contacted them i got no reply”

Helpful Report

Posted 1 year ago

“Well I never ordered from party delights, and I wont use there services again, because I order a costume which came it didn't fit. Also processed the refund and I was told I was allowed the full amount back which I got told 3.95 for the delivery I paid for to receive the item. So I rang there customer service team to double check they had receive the item and they are happy to process the refund. When I asked how much the total refund was for, so the customer service advisor told me its only for the price of the costume, which I explained about what the previous person told me and then she started to raise her voice over me and she was completely rude and all I wanted was some information and then to find she put the phone down on me in a middle of a phone call, which I tried to call back to carry on and the matter never got solved. I wouldn't recommend this to any of my family or friends.”

Helpful Report

Posted 5 years ago

“The coral reef and palm tree scene setters though they appeared to be 3-D online were in fact nothing but sheets of vinyl like shower curtains. I decided not to bother to return the items because reviews had said enough and I took a chance. I knew something was wrong when I saw the small size of the box they were delivered in. I didn't want to spend any more money on telephone calls or to return the disappointing items My LOSS! Buyer BEWARE The only redeemable thing about this company was that delivery arrived at time specified.”

Helpful Report

Posted 5 years ago

“Awful company ordered an item for a party and still 8 days later no item arrived rang numerous times to be told it would be here and still nothing tracking reference they gave me doesn’t work and even on there end can’t find any tracking would never use company again awful”

Helpful Report

Posted 9 months ago

“Paid extra charge for next day delivery but still din't receive items after 4 days. Not trustable sevice from this comapny. Anonymous and fracturing service. Local corner shop is better choice. Avoid in future.”

Helpful Report

Posted 1 year ago

“Absolute joke of a company, poor customer service. Called to see when my item will arrive, they wouldn't give me a answer, but happy to charge me an additional £6 for delivery tomorrow, be interesting to see if it arrives tomorrow now that i have paid the extra, it's for my daughters nativity play”

Helpful Report

Posted 1 year ago

“Ordered from Party Delights (Phone: 0161 776 1133, Email: customercare@partydelights.co.uk, Location: Unit 4 Tallow Way Fairhills Road Irlam Manchester, M44 6RJ) on Wednesday November 30th, paid for next day delivery before 12 noon, still waiting for the Christmas santa hats Saturday am, and being told by DPD that I can't expect them before Monday at the earliest. The event I ordered them for is today. Enough said. Wish I'd read all the review comments about the company before I ordered from them. Lesson learnt - they won't get an order from me again, and I'm posting this on my FB feed as well. You should be investigated by trading standards.....”

Helpful Report

Posted 1 year ago

“Ordered an item for my sons birthday two weeks in advance & it never arrived. Had to follow up with a email two day after i placed order as I had got no confirmation of. my oder. It was seemingly despatched a few hours later then. Never arrived. Also emailed with a complaint and never got a response. Stay well clear & order your party supplies off a more reliable, trustworthy website...”

Helpful Report

Posted 1 year ago

“Ordered box balloons for granddaughter’s birthday five days in advance but the balloons never arrived. Emailed customer services but no reply. Luckily paid by PayPal and managed to get a refund. I do not recommend using this company.”

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Posted 1 year ago

“I orderded last week to get my parcel delivered to a naibour that i dont know that actually doesnt exsist and no door number nothing just gave it to some stranger or probaly stole it it i need it as it for my childs costume no mask for his school tomorrow cant get true to nobody and wasted my money joke off a place never again”

Helpful Report

Posted 1 year ago

“Placed my order on the weekend. Paid the £8.95 for next day delivery. It should have been here today (11.5.21) not received. Sent an email but now having read the statements here I doubt I’ll have a response. Will not order from here again.”

Helpful Report

Posted 2 years ago

“Chose an alternative company if you want to ensure you receive your order on time, or, at all! I placed an order in good faith on 290421 and paid a premium of £6.95 to ensure delivery on 040521.The order was for £72 and comprised of many items for a 50th Birthday, on 050521. To date, the order has never materialised. Hermes state they are still awaiting receipt of my order from Party Delights and the tracking does state such. However, Party Delights insist Hermes have the order! For 3 days now I have awaited a Manager call back to no avail-the Manager is busy every time I call, and each time I’m promised a call back, which subsequently never materialises. Yesterday I was advised a refund cannot be processed until the whereabouts of the order is known! Please consider an alternative company and ensure such uses a reliable and professional delivery courier. A 50th Birthday ruined and not even an apology!”

Helpful Report

Posted 2 years ago

Party Delights is rated 2.0 based on 36 reviews