Patchwork Gift Registry Reviews

Name: Patchwork Gift Registry
Rating: 4.75

4.8 Rating 3,698 Reviews

95 %

of reviewers recommend Patchwork Gift Registry

Company Reviews

Questions

Metrics

4.8

Based on 3,698 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Phone:

+44 (0)20 8617 8487

Email:

hello@patchworkit.com

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Patchwork Gift Registry 5 star review on 10th July 2021

Ernesto Alejandro Zavala Gonzalez

Anonymous

Anonymous // 01/01/2019

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“Quick and efficient”

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Posted 3 years ago

“Excellent”

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Posted 3 years ago

“Amazingly easy to use.”

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Posted 3 years ago

“Fantastic idea. Easy to use.”

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Posted 3 years ago

“website took many attempts until i could actually load things onto the basket and then actually pay”

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Posted 3 years ago

“Very difficult to process the payment, unless you wished to leave personal details, or pay through PayPal. Experience left me feeling frustrated, and irritated”

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Posted 3 years ago

Hi Sara, I'm sorry that the PayPal guest checkout system let us down on this occasion. I trust that the Patchwork side of the journey was smooth and stress-free. Rosie

Posted 3 years ago

“Nice app. Excelent gifts”

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Posted 3 years ago

“Service really fun to use. Probably user error but I kept accidentally adding items to basket when I was trying to find out about them.”

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Posted 3 years ago

“Lovely and straightforward - thank you”

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Posted 3 years ago

“Good idea but your payment system is dated and hard to read on the phone.”

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Posted 3 years ago

Thanks for your feedback Clem. You're probably referring to the PayPal product that we use to process payments. If you're paying with a PayPal account the service is very good, but if you are paying with a card as a "guest" the checkout does take a bit longer. We are always looking at ways to provide our users with the best and most secure payment options and PayPal does tick a lot of boxes. However we understand not everybody wishes to use PayPal and so we do offer another card payment method (Stripe) although it is up to individual Patchwork users whether they choose to link to this additional payment option or not. I think on this occasion your friends didn't! Again, thanks for your feedback we do appreciate it.

Posted 3 years ago

“Simple and easy to use.”

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Posted 3 years ago

“Quick and easy to use”

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Posted 3 years ago

“Excellent and attractive graphics.”

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Posted 3 years ago

“Really quick and easy to use”

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Posted 3 years ago

“Excellent, very say to use this service.”

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Posted 3 years ago

“Easy, informative would recommend you all day long! 👍”

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Posted 3 years ago

Thank you so much for a very lovely review!

Posted 3 years ago

“Easy to use and a great idea. Thank you.”

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Posted 3 years ago

“What a great easy site to use”

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Posted 3 years ago

“Excellent service. Your representative talked me through the PayPal form that was proving problematic and solved the issue.”

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Posted 3 years ago

Thanks so much David, so glad we could help you over the phone :)

Posted 3 years ago

“Our school is using it to run a virtual summer fair. It's been easy to use.”

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Posted 3 years ago

Patchwork Gift Registry is rated 4.8 based on 3,698 reviews