Patchwork Gift Registry Reviews

Name: Patchwork Gift Registry
Rating: 4.75

4.8 Rating 3,696 Reviews

95 %

of reviewers recommend Patchwork Gift Registry

Company Reviews

Questions

Metrics

4.8

Based on 3,696 reviews


Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

+44 (0)20 8617 8487

Email:

hello@patchworkit.com

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Patchwork Gift Registry 5 star review on 10th July 2021

Ernesto Alejandro Zavala Gonzalez

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Okay, it works, in that notification to recipients is quick, but money can take many days to reach them, leading to minor panic as the wedding day approaches!”

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Posted 7 months ago

“Not a bad idea in theory but Could be way better executed ! I could help you !”

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Posted 1 year ago

“It was quick and easy to use. However, I don't like receiving emails using phrases like 'just a quickie', and 'take 20 seconds ...to 'High Five' us', and 'super important'. I'm a grown-up, so please stop using crass language like this - it maks me cringe and I'm sure I'm not alone in this. thanks”

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Posted 1 year ago

Hello, Thank you for your review of Patchwork - we're glad our service was quick and easy for you. And sorry that you didn't like our language asking for a review - out of almost 4,000 people you're the first one to mention it. Hopefully this is better, and more 'grown-up'. Best wishes, Rosie and The Patchwork Team

Posted 1 year ago

“We are unable to give a review, as although we ordered and paid for a gift a week ago, other than a confirmation email from you, we have not heard from the recipient; either by post, email, phone call or personal visit. We cannot give a satisfactory review until we know they have received the gift. The questions below ("was your delivery on time ?" ... etc) cannot be answered by us. You should ask the recipient.”

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Posted 1 year ago

“My first attempt failed but it worked OK next time I tried.”

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Posted 1 year ago

“Nice concept and well presented but kept removing item from basket”

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Posted 1 year ago

“Web site poor, payment on mobile would not allow all characters, had to use laptop for proper experience. in addition, having eventually paid for an item, still shown as available. expect it will eventually show as unavailable but not good.”

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Posted 1 year ago

“found it tricky to use the system.”

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Posted 1 year ago

“It was not clear that I was only buying 1 champagne flute as description on site said 4 x vintage champagne flutes. Same applued to the bud vases.”

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Posted 1 year ago

Hi there, thanks for your review. Please note that all registries are created and set up by the couples themselves so we are not able to moderate or change the content of the wedding registries. If you have a query regarding quantities or prices please contact the couple themselves and they will be able to advise you on how they have set up their page. I can pass your comments on to the couple in question so that they can make their page clearer for their other guests. Thank you, Team Patchwork.

Posted 1 year ago

“was unable to load pictures and was sent back to home page”

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Posted 1 year ago

“Excellent Idea. Payment struggled as it wouldn’t except PayPal. With guests abroad it would be a concern.”

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Posted 1 year ago

“Every single page gave me a notification pop up offering help. It's too much, I was fine and I had to close it to see underneath it.”

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Posted 1 year ago

“I really struggled to understand how to access the wedding list for my cousin - technology is moving too fast! However I was eventually pleased to be able to donate an acceptable gift 😊”

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Posted 1 year ago

“Easy to use, just couldn't pay using PayPal.”

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Posted 2 years ago

“Difficult filling in payment on smart phone as credit card details for details not separated”

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Posted 2 years ago

“Good idea but a bit confusing when you think you gave not ordered the order has gone through”

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Posted 2 years ago

“I don't want giving my address to be mandatory. Why bother asking when you cannot avoid ticking if you want the purchase to go through!”

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Posted 2 years ago

“Site functionality is ok, however prior to or post payment there doesn’t seem to be anything informing you of how your transaction will be confirmed, e.g. a screen showing you what you just ordered, an order confirmation number, information explaining what you need to show when you arrive at a venue, a message informing you that you will receive an email (and that said email should be used for entry to the venue). Thanks”

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Posted 2 years ago

Hi there, Thanks so much for taking the time to leave a review for Patchwork. We've been really happy to have been able to support school fundraising during ongoing uncertainty and have responded to lots of feedback from schools on our platform with some brilliant site updates and improvements. Patchwork is very much a self-service and freeform platform, so individuals or schools can create unique events in a very flexible and creative way. The downside of that is that we do rely on schools and individuals to add information to their page or their communications to ensure that visitors understand what the plan is and what they need to do! So I apologise if all the information wasn't made very clear by the school, but just wanted to explain how the platform works and that it's very much within the creator's control how they use the platform, and that will differ depending on the kind of event that's being hosted. Best wishes, Rosie

Posted 2 years ago

“Good and easy service”

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Posted 2 years ago

“Great idea. My only issue was it didn't make it clear if the experience was for 1 or 2 persons and if we needed to order 1(for a couple) or 2 so they both had a go....”

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Posted 2 years ago

Patchwork Gift Registry is rated 4.8 based on 3,696 reviews