Patchwork Gift Registry Reviews

Name: Patchwork Gift Registry
Rating: 4.75

4.8 Rating 3,696 Reviews

95 %

of reviewers recommend Patchwork Gift Registry

Company Reviews

Questions

Metrics

4.8

Based on 3,696 reviews


Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

+44 (0)20 8617 8487

Email:

hello@patchworkit.com

Write Your review

Tell us how Patchwork Gift Registry made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Patchwork Gift Registry 5 star review on 10th July 2021

Ernesto Alejandro Zavala Gonzalez

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found it very difficult to find the correct people as neither the number or long login details seemed to work. But I managed with one of their names.”

Helpful Report

Posted 4 years ago

“Hi there. Not very clear on your site how to multiply amount being given! Looks like it's all £1 contributions. Apart from that all fine. Many thanks and best wishes”

Helpful Report

Posted 4 years ago

“Great front end design! But is lacking some very important functions such as: Ø Can't link to other websites / products Ø Too strict character limit / not enough space for description Ø Doesn't support multi-langual setup Ø It's required to pre set the amount for each item (like 10x10 Pounds for a 100Pound investment) rather than letting the guests decide how much to give Ø I can't disable / hide entries that I don't want to show at the moment”

Helpful Report

Posted 4 years ago

“missed a receipt of payment .”

Helpful Report

Posted 4 years ago

Hi Bruno and Elodie, I am sorry that you didn't receive your receipt in the first instance. I have just emailed it to you again. Best wishes, Rosie

Posted 4 years ago

“Couldn't pay using my browser, had to change”

Helpful Report

Posted 4 years ago

“When submitting my card details, I mistyped my card so that my payment wasn't accepted. However, rather than return me to the card details page, I had to restart my order from the home page, which was rather frustrating.”

Helpful Report

Posted 4 years ago

“All was fine, until I tried to pay, but PayPal made it difficult for me to use a debit card, they kept trying to make me use them instead of my card. Other than that it was great.”

Helpful Report

Posted 4 years ago

“Found it really difficult to locate the wedding gift list i was looking for....quite confusing!”

Helpful Report

Posted 4 years ago

“When connecting the link did not work it was necessary to call the customer service to restore it. The gift offered is not clearly explained in our case a meal, we hope for 2. what a meal Really curious”

Helpful Report

Posted 4 years ago

“Really easy to choose a gift. Payment page was not so easy. Didn't accept 3 cards and wanted a lot of personal details not necessary for transaction.”

Helpful Report

Posted 4 years ago

Hi Juliet, Thanks for your positive feedback about Patchwork gift registry. We are sorry that you had a frustrating experience on the PayPal site during checkout. PayPal are just one of the two payment options we offer our users, it may be that your friends didn't choose to use our other option on this occasion. We always try to contact anyone having issues to see if we can help, and are available on LiveChat, phone or email at hello@patchworkit.com

Posted 4 years ago

“The website is user friendly and easy to use. The payment section was not as easy. I did email Rosie who was quick to reply. Basically PayPal would not let me pay with a debit card as they could tell by my email that I had a PayPal account which I did not want to use. But the messages were not telling me this Not really patchworkit’s fault but made the experience frustrating.”

Helpful Report

Posted 4 years ago

Thanks so much for taking the time to leave your feedback. We appreciate the experience on the PayPal site can occasionally be frustrating if you are not using a PayPal account to pay. We do offer couples an additional payment option but it is the choice of the gift list creator whether they choose to add it or not. We hope this didn't spoil your experience of using Patchwork and thank you for giving a gift via our service.

Posted 4 years ago

“No idea how to rate you as what i have bought from you i will never see.”

Helpful Report

Posted 4 years ago

I'm sure your friends will be delighted with their gift and will hopefully contact you to let you know that they have enjoyed it. With best wishes, Rosie

Posted 4 years ago

“It’s not very obvious how the site works and what you are actually donating to However after a bit of clicking around I managed to work it out Also I was disappointed there wasn’t anywhere for me to send a personal message.”

Helpful Report

Posted 4 years ago

Hi Beverly - apologies that you had a few issues. We're more than happy to add a message for you now - I've emailed you to ask if you'd like us to do that. Best wishes, Rosie

Posted 4 years ago

“Great difficulty accessing exact website once there it was ok”

Helpful Report

Posted 4 years ago

“Not particularly intuitive”

Helpful Report

Posted 4 years ago

“Problems with your payment page.. didn't seem to like my phone no for some reason and kept taking me back to empty boxes so had to keep restarting my details again, which was slightly annoying... but otherwise its a great format”

Helpful Report

Posted 5 years ago

Hi there, So sorry to hear that the PayPal checkout was a bit frustrating but glad to hear you enjoyed using the Patchwork site. Thanks so much for taking the time to leave your feedback :) Best wishes, Team Patchwork

Posted 5 years ago

“If you could provide a service such as part-payment towards a more expensive gift, that would be great. Also, a price tag attached to each item, rather than clicking on the link to have to see the price.”

Helpful Report

Posted 5 years ago

“I wanted to pay via PayPal but it was not working. This was very annoying.”

Helpful Report

Posted 5 years ago

So sorry to hear that you had a frustrating experience using one of our payment partners. Please always get in touch with us via email at hello@patchworkit.com and we will do our very best to help you resolve any issues. Many thanks for taking the time to leave your feedback.

Posted 5 years ago

“You assume that every one is computerate, I am 87 and can find my way around computer. But I getting to the had trouble getting to the gift page at first. also I did not know what CVC (or something like that) but I worked out. Could you not just say Last three numbers on the back of your car. Like other online sites? also while I am whingeing on I had to guess what the greyed out numbers meant- start date of the card end date. You'll be pleased to know that's the the end of my comments! I wish you and your company every success.”

Helpful Report

Posted 5 years ago

Hi Clifford, so sorry the payment form was a bit frustrating for you. But thank you for taking the time to leave your feedback and for your good wishes :)

Posted 5 years ago

“Difficulty on payment”

Helpful Report

Posted 5 years ago

Hi Mark, I'm sorry that you had an issue with payment. Please note that we have an excellent customer service team who are always happy to assist! We are on LiveChat via the site, email at hello@patchworkit.com or phone (0)208 617 8487 All the best, Team Patchwork

Posted 5 years ago

Patchwork Gift Registry is rated 4.8 based on 3,696 reviews