Paul Stride Reviews

4.9 Rating 157 Reviews

97 %

of reviewers recommend Paul Stride

4.9

Based on 157 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

1904674800

Email:

sales@paulstride.co.uk

Location:

20, Kathryn Avenue, York
Huntington
YO32 9JS

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Paul Stride 5 star review on 9th May 2023

Elisha Welford

Paul Stride 5 star review on 20th March 2023

Roslyn Colebourne

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good quality for good price. Excellent customer service, very fast response and great delivery, thank you”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave us a review! It is very much appreciated! Thanks, The Paul Stride Team

Posted 1 year ago

“Excellent service, staff were very helpful. A++++”

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Posted 1 year ago

Appreciate your kind words! Thanks, The Paul Stride Team

Posted 1 year ago

“Very helpful staff who helped in getting a replacement baby car seat part. Very prompt next day delivery.”

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Posted 1 year ago

Thank you for taking the time to leave us a review! It is very much appreciated! Pleased to hear that all worked well with your order! Thanks, The Paul Stride Team

Posted 1 year ago

“I ordered an ICandy on the Sunday evening. I had a call from them on Monday morning apologising for not having the colour requested. Within the hour they were phoning to say they had allocated the pram in our colour. The pram etc arrived yo us in the North of Scotland within 2 days. I cannot thank Paul stride company enough for their help. Thank you”

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Posted 1 year ago

Thank you for taking the time to leave us a review! It is very much appreciated! Pleased to hear that all worked well! Thanks, The Paul Stride Team

Posted 1 year ago

“Very helpful team, ordered online but they reached out to ensure the spec of everything ordered was correct and even allowed the selection of colours for some of the included accessories. Delivery was quicker than expected and communication around delivery date was clear - all expectations exceeded!”

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Posted 1 year ago

Thank you for taking the time to leave us a review! It is very much appreciated! Thanks, The Paul Stride Team

Posted 1 year ago

“Ordered a car seat the colour I wanted had ti be ordered from the supplier as they didn't have it in stock. Great communication and delivery. Would definitely use again.”

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Posted 1 year ago

Glad all worked well for you! Please do not hesitate to get back in touch if you need anything! Thanks, The Paul Stride Team

Posted 1 year ago

“1. Best prices I could find in the UK. 2. Super responsive by phone or Facebook Messenger. 3. Absolute best customer service I have ever encountered in my whole life. I cannot recommend enough. Thank you!”

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Posted 2 years ago

Thank you for taking the time to leave us a review! It is very much appreciated! Glad to hear that you had a happy experience! Thanks, The Paul Stride Team

Posted 1 year ago

“Excellent product, excellent customer service”

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Posted 2 years ago

Glad to hear that you are happy, and pleased with your service! We appreciate you taking the time to leave us a review! Thanks, The Paul Stride Team

Posted 2 years ago

“I'd never heard of Paul Stride before and I'm disappointed I hadn't. Superb customer service to ensure I got what I wanted as quick as possible. Really really impressed, will definitely be making future purchases with them.”

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Posted 2 years ago

Thank you Holly, glad to hear that you were happy with your service, we are pleased that all worked well! We also really appreciate you taking the time to leave us a review! Thanks, The Paul Stride Team

Posted 2 years ago

“Purchased this changing bag for a friend. Great quality and very good size . Highly recommend .”

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Posted 2 years ago

We really appreciate you taking the time to leave us a review! Glad it worked well for you and your friend! Thanks, The Paul Stride Team

Posted 2 years ago

“I couldn’t recommend this website more. We emailed re stock on a Saturday, got a response within and hour and were told our pram and car seat would be delivered on Tuesday. It was all delivered on Tuesday. It was also cheaper than anywhere else. Excellent! THANKS 😊”

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Posted 2 years ago

Thanks for taking the time to leave us a review Katie! We work on a Saturday, so are usually available to get back to you as quickly as we can. Great to hear that your pram and car seat were cheaper than anywhere else, and pleased to hear it was all delivered as expected! Thanks, The Paul Stride Team

Posted 2 years ago

“Excellent service as always!”

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Posted 2 years ago

Thank you for taking the time to leave us a review! We are pleased that you were happy with our service and glad that all worked well! Thanks, The Paul Stride Team

Posted 2 years ago

“KE\evin was very helpful at expiditing our order. Thank you.”

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Posted 2 years ago

Thank you for taking the time to leave us a review! We are pleased that you were happy with our service, and glad that you got in touch so that we could assist you when required! Thanks, The Paul Stride Team

Posted 2 years ago

“.User friendly website and speedy service. Very satisfied.”

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Posted 2 years ago

Thank you for taking the time to leave us a review! We are pleased that you were happy with our service and glad that all worked well! Thanks, The Paul Stride Team

Posted 2 years ago

“Great shop. Fantastic customer service with quick, professional reply. Highly recommend it.”

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Posted 2 years ago

Thank you for taking the time to leave us a review! Glad all worked well with your order and you were pleased with the service that you received! Thanks, The Paul Stride Team

Posted 2 years ago

“Impeccable service. Ordered online, got confirmation very quickly. When came to collect it was all ready and out, so I was in and out in about 45 seconds. Thanks!”

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Posted 2 years ago

Thanks for taking the time to leave us a review! We are pleased that you were happy with our service and offering, glad all worked well! Thanks, The Paul Stride Team

Posted 2 years ago

“I was searching for Inglesina Aptica XT and the only place it was available to ship internationally was Paul Stride. I was stunned by the world-class customer service experience I had from their team, particularly from Kevin Clarkson who had been my saviour in getting it delivered from the factory in Italy to the UK and then to UAE on time. He was informative and prompt in responding to enquiries. Ask for Kevin if you are after a great customer experience and don't hesitate to purchase from Paul Stride.”

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Posted 2 years ago

“We have ordered all our car seats for us and for the grandparents to use and we have been really impressed with the service at Paul Stride. Super fast delivery and great communication.”

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Posted 2 years ago

“helpful on the phone, fast delivery, couldn’t ask for anything more”

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Posted 2 years ago

“Needed a be safe car seat bag urgently after being let down by someone else . Ordered by 12 and the item arrived the next day Fabulous service would high recommend Paul stride”

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Posted 2 years ago

Paul Stride is rated 4.9 based on 157 reviews