Paypal Reviews

2.0 Rating 488 Reviews

25 %

of reviewers recommend Paypal

2.0

Based on 488 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 6%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult

Popular Questions:

Delivery

How does Paypal deliver? How long does Paypal take to deliver? Does Paypal deliver on time? How is accuracy and good condition of items delivered by Paypal?

Returns

Customer Service

How can I contact Paypal? How quickly does Paypal resolve customer queries?

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Email:

pending_reversal@paypal.com

How long does Paypal take to deliver?

Helpful Report

(5 days ago)

Paypal normally delivers over 7 Days.

Helpful Report

(5 days ago)

28.57%

Industry Average

“ Paypal is the worst company to use for purchases. They support fraudulent companies mostly in china. They allow their sellers to lie about what country they are in , provide no expected delivery date etc. They are only interested in supporting their sellers, not their buyers. I cancelled my Paypal account because it is that bad and untrustworthy. They dont even investigate their sellers. ”

- pissed off

“ Now the Paypal inform me the case is closed because scamer provide tracking number (provide tracking number on July 16 , item was delivery on July 15, item was delivered and left in the mail box! You can fit 15" laptop in 12" mail box!) I checked the trucking number at the post office. ”

- Artur

“ Delivery failed as address was multi-storey block of flats and the telephone number supplied by Paypal was incorrect. ”

- Anonymous

Paypal Reviews

Delivery - Slow