Paypal Reviews

2.0 Rating 494 Reviews

24 %

of reviewers recommend Paypal

2.0

Based on 494 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 6%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult

Popular Questions:

Delivery

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Returns

Customer Service

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Email:

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How does Paypal deliver?

Helpful Report

(2 weeks ago)

Paypal delivers items by Courier, Own Driver and Postal Service.

Helpful Report

(2 weeks ago)

37.50%

Industry Average

“ I have tried to contact the seller 3 times since the delivery. ”

- Anonymous

“ Rubbish, the problem persists and they still have the wrong delivery address and my correct address on their system after I was told it's been sorted. ”

- Juliet Orafu

“ We thought this was absurd to put it mildly how can there be a chargeback after 5 years when we never had issues in the 10+ years we used the account? We asked Paypal to agree to ADR (Alternative Dispute Resolution) they have ignored the request then when looking at the web we found a Private Investigation agency is looking into Paypal the posting on the invetigators site said "Paypal in Canada Breaching their own terms and conditions relating to alternative dispute resolution" we spoke to them and they suggested writing to Paypal in Toronto so we sent a letter with signature on delivery but have heard nothing. ”

- Anonymous

Paypal Reviews

Delivery - Slow