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Paypal Reviews

2.0 Rating 488 Reviews
25 %
of reviewers recommend Paypal
2.0
Based on 488 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver, Postal Service
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 6%
Accurate And Undamaged Orders
Greater than 75%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Over A Week
Customer Service
1.7 out of 5
Avg Email Response Time
-1 hours
Returns & Refunds
Refunds Process
Difficult
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Email:

pending_reversal@paypal.com

How quickly does Paypal resolve customer queries?
(5 days ago)
Greater than 50% of reviewers feedback is Paypal takes over a week to resolve customer queries.
(5 days ago)
71.95%
Industry Average
I am satisfied with the service.
- Manju Vijayakumar
It’s one of the best out there that deal with retailers for you and the customer service is excellent. Anything happen no problem Paypal will sort out
- David White
I found Eightcap's customer service and account manager through the background in the early stage, and they replied that they would help me deal with it.
- Carson