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Paytm Reviews

1.9 Rating 76 Reviews

22 %

of reviewers recommend Paytm

Company Reviews

1.9

Based on 76 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	4.1 out of 5

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Paytm 3 star review on 18th August 2022

Paytm Customer Care Service Number Call Now Payment Related Solve 73649..94102.

Paytm 5 star review on 16th August 2022

Paytm 4 star review on 16th August 2022

Paytm 5 star review on 10th August 2022

Paytm Toll Free Number 7856.815.057

Paytm 1 star review on 12th June 2022

Paytm 1 star review on 12th June 2022

Paytm 1 star review on 12th June 2022

2

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had to KYC update but for that my my old paytm account should be closed since I can't use the same documents again. So I got to speak to customer care agent after I had to wait for 20mins, first agent themselves are stupid to ask me the same questions again and again which I have answered and repeated multiple times since for this simple job they kept transferring my call to different agents and that's too again after waiting for almost half an hour on phone. I had submitted all important documents as they requested but no help yet! It's been more than a week now, over that I pressed the button to block my old no.account which I have lost long ago but they blocked my current account and email. If I knew the customer service is disaster for paytm I would have never added amount to my account and suffer like today. Over that they ask mam any other problem that they can help with, I m like sir please solve the first problem atleast!”

Posted 5 years ago

“I booked a bus ticket from Gurugram to Jaipur. I called the bus operator before scheduled departure. He gave wrong information about the bus. Unfortunately I had already paid for the journey i didn't even travel. Worst customer care, they put calls on hold for long. They didn't even listen to queries. Extremely disappointed.”

Posted 5 years ago

“Hi Worst customer care service. 1) I called you up 5 times and after waiting 10 min each time, call got disconnected. No reply from you. 2) I got error in return/replacement option, there is no return option, only replacement option is shown and when I opted it, it says "We are sorry - this product just went out of stock with the seller. You can opt to return the product and place a new order.". Now do not know how to return the product. 3) This is my 3rd order through paytm, all 3 times I am required to return the product due to bad quality issue/defective items. I suggest everyone never ever buy product from paytm.”

Posted 5 years ago

“Not sure how paytm is found in every grocery store for payments. As an individual I am finding trouble to login. I just tried to enter my account for funds transfer and it has registered it permanently with UPI. This is a scary app. Now it doesnt allow me to login. Says client_id unknown. I am uninstalling this app. HORRIBLE EXPERIENCE”

Posted 5 years ago

“Totally fake services offer Paytm and customer care service totally waste of time and always in quee...”

Posted 5 years ago

“Not to use Paytm is fraud, don't book bus ticket from then, bus operator cancel booking and paytm not refund ---- don't book bus ticket _-------- Paytm is fraud”

Posted 5 years ago

“Fraud company. Due to paytm i need to 1.5lacs extra Last moment they cancel my tikt n didnt inform us In airport we came to know. More than 30 time we called no revert. They are accepting its there mistake but not ready to repay amt”

Posted 5 years ago

“Paytm ccs very bad. They are not picking up for last 36 mins.”

Posted 5 years ago

“paytm customer service is very bad.”

Posted 5 years ago

“Least satisfactory customer service. No one answers your call nor in interested in solving your problem for days.”

Posted 5 years ago

“Didn't get delivered in time and extended for 2 more working day. While contacted to customer care they even not respond correctly to customers. And finally of money and time.”

Posted 5 years ago

“Paytm frod company i am not interested”

Posted 5 years ago

“Unable to add money to the paytm wallet when I needed urgent transfer.”

Posted 5 years ago

“Paytm 24/7 name shows it is available always but truth is... It is kind of service to waste our precious time. After wait of more than 10 min call will be disconnected automatically.. 🙁”

Posted 5 years ago

“its such a waste app, other apps dont charge so much of money by mistake i added 10000 instead of 1000 and to retrieve that i had to pay 400 rps. no a friendly useful app .. i uninstalled it immediately... kindly viewers use something thats useful for us .. not these kind of apps which rob money”

Posted 5 years ago

“Customer care services is very very bad cashback is coming timely promocode was found invalid.”

Posted 5 years ago

“PayTM is providing worst service across the india .. and they don’t even refund money for their own technical issues like multiple recharges ( if we recharge once it will reduct automatically twice or thrice) and bill payments ( they will deduct money for us first Nd will not pay the bill and will never refund the mny back to you) etc .. if we raise a issue they will respond very slowly.. I rate 0 out of 5...”

Posted 5 years ago

“Nowadays all deliverys have become fast then why not yours ? You have a very slow delivery. Take money and deliver but do it fast . Does not feel good waiting. Amazon and Flipkart have a very fast delivery.”

Posted 6 years ago

Paytm is rated 1.9 based on 76 reviews