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Pediwear Shoes Reviews

4.9 Rating 6,600 Reviews
98 %
of reviewers recommend Pediwear Shoes
4.9
Based on 6,600 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Read Pediwear Shoes Reviews
Visit Website

Email:

sales@pediwear.co.uk

Location:

Unit 595, 37 Westminster Buildings,
Theatre Square,
Nottingham
Nottinghamshire
NG1 2LG

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Helpful Report
Posted 7 years ago
I ordered some shoes from Pediwear and the delivery of them was good, the shoes were not the right fit so I returned them. Which was a good and easy process. No problems, I thought. I heard nothing from Pediwear about the return so I emailed them to find out about my refund. It was then that I was told that the shoes showed signs of wear so I would only be refunded 80% of my payment. I have ordered lots of shoes from the internet previously, having returned a few due to them not being right for various reasons. This is the only time that a provider has stated that trying a pair of shoes on results in signs of wear. I literally tried them on for a couple of minutes indoors so I was shocked at the companies reply. I obviously challenged this but I was referred to their T&Cs and was evident it was their final stance. The company were polite in all the correspondence, just a very strange stance. Unless you know you are going to definitely keep the shoes you order, I wouldn't take the risk of losing 20% of your purchase if you have to return.
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Posted 7 years ago
Dear Mr Burgess Thank you for your review. We are always disappointed when we do not meet our customer's expectations and where possible we endeavour to put things right. However, on this occasion, I am struggling to understand how we might achieve this. It is important that we state that we receive a small proportion of returns which we process on a daily basis. The vast majority of our returns are fully refunded - as our customers kindly comply with our requests to avoid creasing the uppers and only wear the shoes on carpeted surfaces. We very clearly state these reasonable conditions in our returns terms and conditions. The shoes you returned were significantly creased on the uppers and scuffed on the soles. We will have to sell the shoes on eBay - because no customer would accept them as a new pair - we have lost significant value on this pair of the shoes because of the way you have treated them. It should be appreciated that we are not actually obliged to accept worn footwear back as a return at all. We could have refused the return with no refund at all. Instead, we offered you a goodwill gesture in the form a partial refund. This is the sort of thing we do at Pediwear because we are passionate about customer service. It is a great pity indeed that this gesture has been met by such a negative review. I hope that this further explanation might bring a better understanding of our processes. Kind Regards Mike Small Pediwear
Posted 7 years ago
Superb boots, very fair price, quick delivery! Love when Pediwear offers shoes and boots that are specially made for it - unique, high-quality products that are sure to make the customer base happy!
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Posted 7 years ago
Everything works smoothly, prices are highly competitive and fast delivery.
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Posted 7 years ago
Outstanding customer service throughout the buying process and after. Couldn’t recommend Pediwear highly enough.
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Posted 7 years ago
Exceptionally rapid delivery to Australia complemented by constant communication. I return time and time again. Best wishes
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Posted 7 years ago
Ordered several sets of Saphir shoe bags. The bags are very durable and fits one pair 9e shoes comfortably in each bag.
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Posted 7 years ago
Amazing shoes, great fit. Will buy more in future!
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Posted 7 years ago
I got the shoes again from Pediwear. and again everything is fine.
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Posted 7 years ago
I live in Canada, and ordered a pair of boots from Pediwear. They arrived on my doorstep within a few weeks, immaculately wrapped, and without any additional customs duties to speak of. Furthermore, the customer support was very helpful in regards to all of my sizing and other questions. Excellent service, overall.
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Posted 7 years ago
Friendly customer service and very fast shipping time . With good quality and affordable products . Thank you for make it happen and I can wear my new shoes on my wedding. Definitely well buy again .
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Posted 7 years ago
Pediwear has a huge selection of quality products at great prices. I ordered some accessories from them to be shipped to US. Order was processed quickly and the product was exactly as described and arrived fast. Will buy again.
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Posted 7 years ago
Superb, no hassle service, with quality English made shoes provided speedily, and with free polish and other gifts. I highly recommend Pediwear to you if you are considering buying quality English made shoes. Five stars *****
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Posted 7 years ago
First time experience with Pediwear and I am very happy. Very quick delivery, great, proffessional packaging and small present in the form of shoe wax on top. What surprised me the most was nice enclosed letter showing gratitude for my purchase. Small thing but it makes a difference. Will buy again!
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Posted 7 years ago
Rang this company ref a price match a pair of Loake Royals.Was told to order the shoes and attach the link of the other company and they would take a further 5% off the cost. Great service on the phone easy and simple to order and quality shoes into the bargain. Shop nowhere else as these guys always come out on top.
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Posted 7 years ago
Although unable to fulfill my initial order, I was given a discount and free gift with my next order. This arrived promptly and in excellent condition.
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Posted 7 years ago
Competitive price and good service with my shoes received within a few days after placing the order.
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Posted 7 years ago
Very good service
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Posted 7 years ago
Timely delivery and product is as expected and fair pricing.
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Posted 7 years ago
Everything is just fine.Все прекрасно!!! Обувь качественная, доставка быстрая. Персонал приветливый. Рекомендую
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Posted 7 years ago
Pediwear Shoes is rated 4.9 based on 6,600 reviews