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Pediwear Shoes Reviews

4.9 Rating 6,600 Reviews
98 %
of reviewers recommend Pediwear Shoes
4.9
Based on 6,600 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Read Pediwear Shoes Reviews
Visit Website

Email:

sales@pediwear.co.uk

Location:

Unit 595, 37 Westminster Buildings,
Theatre Square,
Nottingham
Nottinghamshire
NG1 2LG

Write Your review

Delivered as expected, no problems, small discount on list price for premium item. Would recommend
Helpful Report
Posted 8 years ago
Dear Mr Eglin. Many thanks for your review, we are pleased to hear that you are satisfied with our service and products. As we continually seek to improve our service, perhaps you could let us know what we need to improve to achieve the fifth star. We look forward to hearing from you again, hopefully we will be of even better service to you in the future. Kind regards Brian Pediwear
Posted 8 years ago
Very good and personal service. Also when contacting them with inquiries. Downside is that there is no free returns. Expensive if you reside outside U.K
Helpful Report
Posted 8 years ago
Dear Customer Thank you for your kind comments regarding our service. We are sorry to hear that your return costs were high. We are in the process of arranging a returns facility where items can be sent via our own account with a courier. This should significantly reduce the cost of returns for customers outside the UK in future. We hope we can be of service again in the future. Kind Regards Mike Small Pediwear
Posted 8 years ago
Vast selection of shoes in my size, occasionally good deals, but sometimes slow to ship ordered items.
Helpful Report
Posted 8 years ago
Dear Customer Thank you for your review, we are sorry to hear that there may have been a delay in receiving previous orders. I note with this order that we sent it on the 29th January - the day after it was ordered. Our tracking information indicates it was delivered on 2nd January - which given the seasonal holidays was quite a quick delivery. We always endeavour to despatch orders form our own stock within 24 hours and where we have to wait for stock from a supplier we will aim to keep you accurately advised of the waiting time. Very occasionally during busier times (Black Friday etc), there may be additional delays - but we should still keep you informed. Please accept our apologies if we have fallen short of these ideals in in the past. We are very grateful your continued business and hope that the most recent experience might have restored some of your confidence. Kind Regards Mike Small Pediwear
Posted 8 years ago
Good product, good attention and quickly delivery.
Helpful Report
Posted 8 years ago
Dear Mr Moraleja, Many thanks for your review, we are pleased to hear that you are satisfied with our service and products. As we continually seek to improve our service, perhaps you could let us know what we need to improve to achieve the fifth star. Hopefully we will hear from you again, giving us another chance to achieve that elusive 5th star. Kind regards Brian Pediwear
Posted 8 years ago
Fast delivery Product is well protected
Helpful Report
Posted 8 years ago
Great range or products and good service. I would have liked a stock availability on the webpage to avoid disappointment after placed order. Everything thing else is great.
Helpful Report
Posted 8 years ago
Good service and products.
Helpful Report
Posted 8 years ago
I long ago despaired of finding shoes at high-street retailers who, when asked if they could offer a size 13 say 'no' or - even worse - 'will a size 11 do?' So Pediwear has been a real find, not just because they carry - or can usually get - the size I need, but because they're a pleasure to deal with at a human level too. Order updates are written individually by a real person, and any queries or (rare) problems are dealt with promptly and in good humour. I could sometimes wish for a shorter delivery time - what shows as 'available' on the site doesn't always correspond to what the factory can supply - but there's always a courteous and helpful update to explain and mitigate any delays. Over nearly ten years, I've built up a handsome and versatile collection of shoes, and I'm still regularly wearing the very first pair I bought there. Now that my two sons are nearing adulthood, I've introduced them to Pediwear too. Feet are worth looking after; big feet even more so, and my feet are happier because I shop at Pediwear.
Helpful Report
Posted 8 years ago
Dear Mr Williams Thank you for your wonderful review and story. I just posted (anonymously) a quotation from your review to our Twitter feed "My feet are happier because I shop at Pediwear"! We look forward to being of service to you and your sons in future. Kind Regards Mike Small Pediwear
Posted 8 years ago
I bought a pair of Barker shoes - unfortunately, when they arrived, there was a visible patch of undyed or misdyed leather - but the service staff were very prompt and straightforward in arranging return and refund - so thanks again.
Helpful Report
Posted 8 years ago
I a am very happy by my purchase.the delivery time was correct and the product was very suitable and thank you for the small gift it has been highly appreciated
Helpful Report
Posted 8 years ago
Great product at fair prices, very reliable
Helpful Report
Posted 8 years ago
Dear Customer, Many thanks for your kind review, we are pleased to hear that you are satisfied with our service and products. As we continually seek to improve our service, perhaps you could let us know what we need to improve to achieve the fifth star. We look forward to hearing from you again, hopefully we will be of even better service to you in the future. Kind regards Brian Pediwear
Posted 8 years ago
The shoes were fantastic and I received updates throughout the process
Helpful Report
Posted 8 years ago
Dear Customer, We appreciate you taking the time to send a review and hope that your shoes prove satisfactory. We work hard to maintain and continually improve our customer service and wondered what we could have done better to earn that 5th star, perhaps you could point us in the right direction? Kind regards Brian Pediwear
Posted 8 years ago
Great service.
Helpful Report
Posted 8 years ago
Dear Customer, Thank you for taking the time to send a review. As we continually seek to improve our service, perhaps you could let us know what we need to improve to achieve the fifth star. We look forward to hearing from you again, hopefully we will be of even better service to you in the future. Kind regards Brian Shoes International
Posted 8 years ago
Great prices, outstanding service for two orders from the USA, and reasonable ship times.
Helpful Report
Posted 8 years ago
Dear Mr Schutz Thank you for your kind words, we are pleased to hear that you are a satisfied customer. Hopefully we'll hear from you again, when we'll try even harder to achieve that elusive 5th star!
Posted 8 years ago
The C&J is nice but wait for half year is far too long
Helpful Report
Posted 8 years ago
Dear Customer, Thank you for your review. We appreciate your frustration with the delivery. Unfortunately in this instance we are in the hands of the manufacturer who imposes restrictions and reserve the right to change their production schedule. We endeavour to keep customers informed of the situation. We are pleased to hear that you liked the shoes when they did arrive! . We look forward to hearing from you again, hopefully we will be of better service to you in the future. Kind regards Brian Pediwear
Posted 8 years ago
They took a bit to ship my shoes, but the service has always been very good at Pediwear.
Helpful Report
Posted 8 years ago
I bought a lovely pair of boots that were significantly cheaper than from the manufacturer's website and the items arrived promptly and well-packaged, with a complimentary shoe horn and tin of polish - an excellent service. Unfortunately the shoes that arrived - through no fault of Pediwear - were larger than I expected from the sizing so I had to return them. The size down fits perfectly and the returns process was extremely professional, though. My only reason for not giving 5* is that the return cost just short of £20, which I feel is quite high - although in fairness this is a clearly stated cost in the T&Cs and even with the return fee the footwear was still cheaper than on the manufacturer's website. Would definitely recommend and use again.
Helpful Report
Posted 8 years ago
There was a problem with the delay of delivery (it was a delay at the factory), but the contact with Pediwear was just great! Thanks!
Helpful Report
Posted 8 years ago
Nice website with wide assortment shoes. Option for price pledge made me happy as well.
Helpful Report
Posted 8 years ago
Good product and a prompt service
Helpful Report
Posted 8 years ago
Dear Customer, Thank you for your kind review. Your comments would indicate that you were happy with the transaction. Please let us know what we can improve to earn achieve the fifth star. Kind regards Brian Pediwear
Posted 8 years ago
Pediwear Shoes is rated 4.9 based on 6,600 reviews