Pediwear Reviews

Name: Pediwear
Rating: 4.88

4.9 Rating 6,529 Reviews

98 %

of reviewers recommend Pediwear

4.9

Based on 6,529 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01422 367609

Email:

msmall@pediwear.co.uk

Location:

24 Westgate HALIFAX, HX1 1DJ

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Pediwear 5 star review on 15th November 2022

Mr Collins

Pediwear 5 star review on 25th October 2022

Mr Nguyen

Pediwear 5 star review on 12th September 2022

Mr Ardila

Pediwear 5 star review on 17th August 2022

Mr RICHARD

104

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good product, good attention and quickly delivery.”

Helpful Report

Posted 6 years ago

Dear Mr Moraleja, Many thanks for your review, we are pleased to hear that you are satisfied with our service and products. As we continually seek to improve our service, perhaps you could let us know what we need to improve to achieve the fifth star. Hopefully we will hear from you again, giving us another chance to achieve that elusive 5th star. Kind regards Brian Pediwear

Posted 6 years ago

“Fast delivery Product is well protected”

Helpful Report

Posted 6 years ago

“Great range or products and good service. I would have liked a stock availability on the webpage to avoid disappointment after placed order. Everything thing else is great.”

Helpful Report

Posted 6 years ago

“Good service and products.”

Helpful Report

Posted 6 years ago

“I long ago despaired of finding shoes at high-street retailers who, when asked if they could offer a size 13 say 'no' or - even worse - 'will a size 11 do?' So Pediwear has been a real find, not just because they carry - or can usually get - the size I need, but because they're a pleasure to deal with at a human level too. Order updates are written individually by a real person, and any queries or (rare) problems are dealt with promptly and in good humour. I could sometimes wish for a shorter delivery time - what shows as 'available' on the site doesn't always correspond to what the factory can supply - but there's always a courteous and helpful update to explain and mitigate any delays. Over nearly ten years, I've built up a handsome and versatile collection of shoes, and I'm still regularly wearing the very first pair I bought there. Now that my two sons are nearing adulthood, I've introduced them to Pediwear too. Feet are worth looking after; big feet even more so, and my feet are happier because I shop at Pediwear.”

Helpful Report

Posted 6 years ago

Dear Mr Williams Thank you for your wonderful review and story. I just posted (anonymously) a quotation from your review to our Twitter feed "My feet are happier because I shop at Pediwear"! We look forward to being of service to you and your sons in future. Kind Regards Mike Small Pediwear

Posted 6 years ago

“I bought a pair of Barker shoes - unfortunately, when they arrived, there was a visible patch of undyed or misdyed leather - but the service staff were very prompt and straightforward in arranging return and refund - so thanks again.”

Helpful Report

Posted 6 years ago

“I a am very happy by my purchase.the delivery time was correct and the product was very suitable and thank you for the small gift it has been highly appreciated”

Helpful Report

Posted 6 years ago

“Great product at fair prices, very reliable”

Helpful Report

Posted 6 years ago

Dear Customer, Many thanks for your kind review, we are pleased to hear that you are satisfied with our service and products. As we continually seek to improve our service, perhaps you could let us know what we need to improve to achieve the fifth star. We look forward to hearing from you again, hopefully we will be of even better service to you in the future. Kind regards Brian Pediwear

Posted 6 years ago

“The shoes were fantastic and I received updates throughout the process”

Helpful Report

Posted 6 years ago

Dear Customer, We appreciate you taking the time to send a review and hope that your shoes prove satisfactory. We work hard to maintain and continually improve our customer service and wondered what we could have done better to earn that 5th star, perhaps you could point us in the right direction? Kind regards Brian Pediwear

Posted 6 years ago

“Great service.”

Helpful Report

Posted 6 years ago

Dear Customer, Thank you for taking the time to send a review. As we continually seek to improve our service, perhaps you could let us know what we need to improve to achieve the fifth star. We look forward to hearing from you again, hopefully we will be of even better service to you in the future. Kind regards Brian Shoes International

Posted 6 years ago

“Great prices, outstanding service for two orders from the USA, and reasonable ship times.”

Helpful Report

Posted 6 years ago

Dear Mr Schutz Thank you for your kind words, we are pleased to hear that you are a satisfied customer. Hopefully we'll hear from you again, when we'll try even harder to achieve that elusive 5th star!

Posted 6 years ago

“The C&J is nice but wait for half year is far too long”

Helpful Report

Posted 6 years ago

Dear Customer, Thank you for your review. We appreciate your frustration with the delivery. Unfortunately in this instance we are in the hands of the manufacturer who imposes restrictions and reserve the right to change their production schedule. We endeavour to keep customers informed of the situation. We are pleased to hear that you liked the shoes when they did arrive! . We look forward to hearing from you again, hopefully we will be of better service to you in the future. Kind regards Brian Pediwear

Posted 6 years ago

“They took a bit to ship my shoes, but the service has always been very good at Pediwear.”

Helpful Report

Posted 6 years ago

“I bought a lovely pair of boots that were significantly cheaper than from the manufacturer's website and the items arrived promptly and well-packaged, with a complimentary shoe horn and tin of polish - an excellent service. Unfortunately the shoes that arrived - through no fault of Pediwear - were larger than I expected from the sizing so I had to return them. The size down fits perfectly and the returns process was extremely professional, though. My only reason for not giving 5* is that the return cost just short of £20, which I feel is quite high - although in fairness this is a clearly stated cost in the T&Cs and even with the return fee the footwear was still cheaper than on the manufacturer's website. Would definitely recommend and use again.”

Helpful Report

Posted 6 years ago

“There was a problem with the delay of delivery (it was a delay at the factory), but the contact with Pediwear was just great! Thanks!”

Helpful Report

Posted 6 years ago

“Nice website with wide assortment shoes. Option for price pledge made me happy as well.”

Helpful Report

Posted 6 years ago

“Good product and a prompt service”

Helpful Report

Posted 6 years ago

Dear Customer, Thank you for your kind review. Your comments would indicate that you were happy with the transaction. Please let us know what we can improve to earn achieve the fifth star. Kind regards Brian Pediwear

Posted 6 years ago

“Great customer service. However, packaging could use some improvement. Product arrived slightly damaged.”

Helpful Report

Posted 6 years ago

Dear Mr Thong, Thank you for your review, we are sorry to hear of the slight damage to your shoe cleaning accessories. Our despatch department work hard to ensure orders arrive safely by using bubble wrap and corrugated before items are boxed and wrapped. However we are at the mercy of others for the final delivery. Should you choose to return your order, we will willingly send replacements or refund. May we apologise once again and hope that we may be of better service to you in the future. Kind regards Brian Shoes International

Posted 6 years ago

“Very easy to deal with; prompt, helpful, pleasant correspondence; quickly corrected my query on being charged for shoe trees I ordered in error. Haven't tried the shoes yet, but they look nice.”

Helpful Report

Posted 6 years ago

Dear Mr Wood, We are glad it was sorted to your satisfaction. Hopefully we may be of better service to you in the future. Kind regards Brian Pediwear

Posted 6 years ago

“All ok with order”

Helpful Report

Posted 6 years ago

Dear Mr Anderson, Thank you for sending your review. We are pleased to hear that all is OK. As part of our drive for continuous improvement, we would welcome your pointers as to how we might achieve the 5th star. Kind regards Brian

Posted 6 years ago

Pediwear is rated 4.9 based on 6,529 reviews