“Placed an order back in April, now in June and goods still haven't arrived. Emailed and phoned them but no responses as yet. Poor customer service, avoid.”
“Be aware this company can not be contacted if there is a problem.
The product I ordered arrived wrong. I have sent messages to them and they do not return them. It of poor quality made in Japan but advertises it as an Avengers mask. I ordered a Batman one and a Captain America for my Grandson. They sent a Hulk mask! I have requested they contact me to discuss a way forward but no one gets in touch. If you are buying something expensive from them be aware it might not be legitimate!”
“I have purchased from you since you clearly say that you will dispatch the item in one day. However, 5 days passed but the item did not even received by the carrier. It was urgent for me and still i have not received it yet.
Also, I sent a message today but did not receive any reply.
Your service is clearly 0 not 1 but i don't have any other rate.
I hope i will get the item soon.”
“Waste of time ordered something on the webstore then i rang to confirm was fed a pack of lies. I wouldnt have left this bad review if the person that answered the call was just honest with me and said that it wasnt in stock but becasue of the lies i am leaving this bad review. Told me the payment didnt clear with paypal when it clearly did and then told me to ring paypal and waste time when all along they didnt have the item in stock nor did any of the suppliers they work with. JUST BE HONEST WITH YOUR CUSTOMERS IN FUTURE and it might stop bad feedback like this one i have left.”
“Incorrect mobile received. Item returned tracked & signed for & informed refund 'attempted' 15.4.21. As of 10.5 21 no refund received or response to emails. Would not use this supplier again. Intend to pursue the matter.”
