“Made a purchase via their Ebay shop, despite tracking showing that my purchase was not delivered and lost in transit and a clam from the delivery company was available to them, they refused to send out a replacement or refund me so wanted to get a payment from the delivery company and still keep my payment to them. Had to get the refund via Ebay, I would avoid them unless you want a lot of hassle as they have NO interest in customer service what's so ever”
“Fake, bottle didn't look like the ones I buy from boots. Doesn't smell like the perfume I am used to (bought the same one for 10 years). Feels like skin is burning, smell dissapered after half an hour . Just read reviews in this site, wish I had before wasting my money. With that I'm mind I won't bother fighting for my money back as many of you have said, they won't refund!”
“Absolutely disgusting company. Bad service fake perfume. I Bought Estee lauder sensous nude for £49 but when It arrived different colour bottle smell wore off within 1 minute. Definitely watered down!!! Not happy. As I was going to buy it from debenhams for an extra £25 wish I had now. Wont be ordering again and also rang the company today and they said they couldn't accept it back as it was opened and I told them obviously I opened it to smell it was not the original. Usually when they say it's too good to be true then that is usually the case. They told me it is 100% authentic. Absolutely terrible blag fake company!!! Never again lost out on £50 but I will buy the original next week!”
“I ordered a Boss after shave and an Aramis, the Aramis is fine but the Boss is definitely not a Boss, it just does not smell like it, I have been using Boss for 10 years and it smells nothing like it. I have emailed them let us see if I receive a response, but I don't think I will be ordering again.”
“Perfume apparently delivered but I’ve received nothing and customer service don’t want to know - a £70 bottle of aftershave gone awol and no birthday present for my husband . Avoid this company !”
“Placed order paid via paypal no confirmation no email have tried to message no response now going through paypal to get refund, very bad service now reading other reviews don't think they are genuine products AVOID”
“Ordered 3 weeks ago. No delivery date no confirmation if parcel has been shipped. Emailed 4 times in Spanish and English NO REPLY. Sent £40 . Will be phoning my credit card company to see if I can get my money back. Stay away from this company.”
“Nine days since my order and not a word about delivery, no reply to emails and the recorded phone message advises me to send an email. Brilliant!
I have to wait 14 days before I can go about raising a dispute at my bank to get my money back and I am completely confident I shall be doing this. Horrible, dodgy company, avoid, avoid, avoid!!
And if it does be some miracle turn up, I am expecting a fake!”
“I placed an order one month ago, have emailed 3 times, no response and no product.
Going by Trust Pilot reviews I'm not the only one with this problem.”
“ordered perfume angel mugler when we received it we notice that some think was wrong with it it did not smell the same as the original one, as my wife as used this for years and the packaging was a slightly different colour and different in design so we took it to BOOTS RETAILER and they check it with the original one and they said you have been sold a FAKE FAKE FAKE well that confirmed what we had thought, so I contacted them and they said it was not a fake well they would say that as they sold it us they are liars do not buy from this company they are a fake company you have been warned”
“Placed order fir over£600 worth of perfume gift sets early Monday morning 17/12/18 was promised order would be despatched Tuesday morning as these are gifts needed for Friday sent 2 emails asking for confirmation that my order had been despatched as promised it is now Wednesday sent further email and have been told still not been sent as they do not have the gift sets TOTALLY DISHONEST COMPANY avoid at all cost”
“Received my order on 18/12/2018 which was Jimmy choo perfume for my wife,opened bottle and it do,not smell anything like my wife's Jimmy choo purchased from boots very disappointed am taking the matter to trading standards”
“ordered product on next day delivery. Hasn't arrived 5 days later. Customer service is non existent and not interested in resolving. Happy to take your money but not responsibility for delivery. Avoid this company full stop.”
“They steal some of fragrances and fill it with water!
I ve ordered Paco Rabanne Olympea parfum gift box. It is my favourite fragrance so of course I stil have a previous bottle in my bathroom. When I used it first time (one's ordered from parfumeclick) I relised it is something wrong with it so I took my original previous bottle and compare it. Fragrance originally has a pinky/orange colour and one from PC was lighter. Same with extra 6ml bottle... even the 6ml was less frangrance than in my previous identic one (cause it was same gift box I recived few months ago from other shop)! I spreyd both on my right and left hands. My two friends straight reconised which one is better/oroginal. Olympea from P.Click faded soo quickly. I think they stolen some liquid and fill it with water cause in my bottle is some little pieces of smthg... :/ I wanted to return this piece of ... so I claim it on their website and no answer... never buy again! Good price but they are thiefs! II took a pictures as a proof of it. On trust pilot they answered they contacted with me about return and refund - and they lied! I double check and no answer to my return claim (even in spam box)....”
“Bought the prive lady millions when arrived i sprayed and smell went within half hour when i tested same product at a shop it lasted for hours .very very dissapointed as it was a gift to myself which i saved hard for .il never buy again obviously fake”
“The CK Eternity Body Lotion I bought smells terrible! A cross between washing up liquid and toilet spray! Obviously a fake and I will never buy from them again!”
