Personalised Favours NZ Reviews

Name: Personalised Favours NZ
Rating: 4.74

4.7 Rating 735 Reviews

94 %

of reviewers recommend Personalised Favours NZ

4.7

Based on 735 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5

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Email:

digital@personalisedfavours.com.au

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Personalised Favours NZ 5 star review on 27th February 2024

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Still no response on the typo on the Brand Name”

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Posted 2 months ago

“Heya, Sorry, I've tried calling the aus number provided in emails but I can't get through- I've received someone else's order entirely, someone by the name of Carla Lawandos Order number: AU389974 I've spoken to someone from the nz phone-in who wasn't very helpful apart from you need to review the email and photos I've sent through. I'm not sure when you'll get this but I'm needing my box that I ordered by the 20th Feb which I'm assuming is very unlikely to be done and received in time now. Can we go over options on what can be done or organize a refund. Please call me on +64278415881 at your earliest convenience. Thank you Jules”

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Posted 2 months ago

“Order still outstanding (pretty sure it hasn’t been started as updated artwork still hasn’t been sent to me for my confirmation). I ordered end November and paid priority, so very underwhelmed with this business.”

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Posted 4 months ago

“half of the things i bought are missing, they were christmas presents and i’m very disappointed”

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Posted 4 months ago

“The design is wrong. I got the same front and back design instead of the approved two different designs for the front and back.”

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Posted 1 year ago

“Still haven’t heard back if i’m getting a refund or not”

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Posted 1 year ago

“Haven't received anything yet.”

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Posted 1 year ago

“It hasn’t arrived about about a month not happy won’t be shopping with this company again.”

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Posted 1 year ago

“After over a month and a half of waiting for our order we still not have received it. No updates on Shipping, has remained stagnant since the 20th of December saying flight has been departed and since then, nothing.”

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Posted 1 year ago

“Awful shipping, it said it was going to be here between 20/21/2022 - 21/12/2022 and now it’s 4/01/2022”

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Posted 1 year ago

“Emails should be addressed to the purchaser not the name on the gifts. This is not very personalised at all considering the order tells you who ordered the products.”

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Posted 1 year ago

“still waiting”

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Posted 1 year ago

“My personalised favorite of my granddaughters christening cake topper arrived broken.”

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Posted 1 year ago

“I actually have not received my goods yet??? No one has answered my query as to why it hasn't arrived yet?”

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Posted 1 year ago

“Hasn’t arrived”

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Posted 3 years ago

“My orders haven't arrive yet!”

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Posted 3 years ago

“It’s taken a month and I still haven’t received my item - which was just one single engraved glass - nothing too major. I know there is a pandemic etc but it’s taken far less time to have received other items from both Australia and other overseas countries so the delay here seems very extreme and disappointing since I’m only in New Zealand. The occasion I needed this item for has been and gone and even though the wedding is yet to happen I wanted the glass to be given to the recipient earlier. Because of all this I probably wouldn’t order from personalized favours again.”

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Posted 3 years ago

Personalised Favours NZ is rated 4.7 based on 735 reviews