Personalised Island Reviews

Name: Personalised Island
Rating: 4.73

4.7 Rating 1,682 Reviews

94 %

of reviewers recommend Personalised Island

4.7

Based on 1,682 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

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Email:

Support@PersonalisedIsland.co.uk

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Personalised Island 5 star review on 13th January 2021

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Suitcase was lovely bonus with a FREE water bottle!! Fast delivery !! Great thanks 👍”

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Posted 5 years ago

“Great Quality for a great price.”

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Posted 5 years ago

“I woud give it an excellent because the cases you do out actually really good to protect the phone and the I like the style of writing for the names Megan pittaway”

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Posted 5 years ago

“Arrived quickly and looks great.”

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Posted 5 years ago

“Fabulous products and delivered in time 👍”

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Posted 5 years ago

“Personalised island's website is easy and free to use easy access to the shop and it's a quick process take 5-10 minutes to complete very good website.”

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Posted 5 years ago

“This is our second bottle as my daughter love having her name on the bottle her last one broke .. top service and quality .. name never washers off x”

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Posted 5 years ago

“The support team on their website is really badly run. I ordered my water bottle in February, after a week or so, chased this up with the team and said it had been lost eith Hermes and sent a replacement which was fine. It is now April and I still haven't recieved it. They replied with it's been lost in the post again and asking for my details again. I have now just asked for a refund and without an apology, have just been refunded. It felt like I was talking to multiple people on the emails sent rather than one people dealing with my case. I asked to speak to customer service and did not recieve their details. Really bad service.”

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Posted 5 years ago

Hi, Thank you for your feedback. We are sorry to hear that the service you received was not satisfactory. The first time your order was sent out, it was sent to an incorrect address because you failed to provide a full and complete address. We then sent a replacement bottle free of charge within a week, which was then deemed lost due to our courier service having issues due to the current pandemic situation. We understand that you had been waiting a long time for your parcel, but this was out of our control at the time. You then requested for a refund to be processed and we issued a full refund. We are sorry for any inconvenience caused and hope you understand we tried our utmost best during these unprecedented circumstances. Kind regards, Personalised Island Team

Posted 5 years ago

“I found the website incredibly easy to navigate. The only issue I have is that I’ve yet to receive my product. I am aware that it is not the company who is at fault with everything that is going on in the world. I am very excited to get my love island water bottle (hopefully within the week)!”

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Posted 5 years ago

“Love it!! Lightweight, easy to clean, easy to drink from.. easy to carry, everyone asked me where it’s from. I Want to buy more for my friends too. Love feeling like am part of the show.”

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Posted 5 years ago

“The quality of the goods is immaculate. Can’t fault it!”

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Posted 5 years ago

“Great product and quickly delivered. Exactly as expected”

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Posted 5 years ago

“Very easy to order and quick delivery service. Names came with no typo errors. Best water bottle I have purchased got one for my husband too. Have tried many but this one has been designed so well its very easy to drink from, clean and durable. Would definitely recommend.”

Personalised Island 5 star review on 16th April 2020

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Posted 5 years ago

“Fast service, good communication.”

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Posted 5 years ago

“Product excellent . Only problem was trying to work out how to order several personalised items at the same time with different names on. I was thinking I was going to have to order and pay second postage when I managed to work out how to order multiple items. Fast delivery too . Would definitely order again .”

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Posted 5 years ago

“👍🏻 bottle and prompt delivery Can’t complain”

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Posted 5 years ago

“Easy to please the Oder. Good communication and speedy delivery. Quality product.”

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Posted 5 years ago

“FAST DELIVERY!”

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Posted 5 years ago

“The quality of your items are brilliant. My bottle has lasted two years However the delivery takes forever”

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Posted 5 years ago

“I personalised my own flask and chillis bottle, easy, straight forward and cannot wait to recieve them. ❤️”

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Posted 5 years ago

Personalised Island is rated 4.7 based on 1,682 reviews