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Personalised Island Reviews

4.7 Rating 1,682 Reviews

94 %

of reviewers recommend Personalised Island

Company Reviews

Product Reviews

4.7

Based on 1,682 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

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Email:

Support@PersonalisedIsland.co.uk

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Personalised Island 5 star review on 13th January 2021

Personalised Island 5 star review on 6th January 2021

Personalised Island 5 star review on 18th October 2020

Personalised Island 5 star review on 28th June 2020

Personalised Island 5 star review on 18th June 2020

Personalised Island 5 star review on 23rd May 2020

Leonor Gomes Jardim

Personalised Island 5 star review on 21st May 2020

35

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered for Christmas presents and didn’t receive until 3rd January however I was kept informed and offered a free water bottle for inconvenience. I ordered cases and water bottles and they are fab quality however it seems one of the names have been misspelt. I have checked my order and I sent correct spelling. Spelt Summmer instead of summer...”

Posted 3 years ago

“Good but take a long time to deliver.”

Posted 3 years ago

“Good but take a long time to deliver.”

Posted 3 years ago

“I ordered a cabin case 2 months ago for a Christmas present, it has not come in the time promised, but we’re helpful enough to let me know it would be late and have additional drink bottle in with my order so, acceptable”

Posted 3 years ago

“I thought the writing on the bottle would have been brighter pink like the original bottles, as I have an original bottle”

Posted 3 years ago

“Not worth the money.”

Posted 3 years ago

“This is my 3 time ordering these personalised bottles. The first bottle was pretty bad, the suction didn't work properly and the clear section split. The second order was fantastic on both bottles. This order was fine except one of the straws is split right at the end where it connects to the lid.”

Posted 3 years ago

“Good service but I still did not receive the product”

Posted 3 years ago

“Quick and efficient service but expensive P&P”

Posted 3 years ago

“very quick delivery even coming from the UK to me in the US. Didn't realize the name was in stickers though which already started coming off with 1st use.”

Posted 3 years ago

“I ordered 2 bottles one is perfect but the other the bottom keeps falling off like it's not tightening properly”

Posted 3 years ago

“The quality of your items are brilliant. My bottle has lasted two years However the delivery takes forever”

Posted 4 years ago

“Love the water bottle but my r is coming off already and I've only had it 2 weeks 😭”

Posted 4 years ago

“While I’m excited for my product, I instantly contacted the customer service team after purchasing (as advised) that the spelling of my name is wrong and I got no response back. 2 days later the item has been shipped with the wrong name. I don’t want a misspelt water bottle that I spent money on and I was actually looking forward to it.”

Posted 4 years ago

Hi, Thank you for your feedback. We understand that you originally ordered a bottle and misspelt your name. Your order was dispatched before any adjustments were made. We are sorry for the inconvenience caused. We will be sending out a replacement bottle free of charge with the correct name. Kind regards, Personalised Island Team

Posted 4 years ago

“The bottle is nice but bit surprised regarding the name on it it is a stickers, so hope it will last for some time.”

Posted 4 years ago

“Though it has taken some time to get to the address”

Posted 4 years ago

“Bottle looks nice but leaks at the bottom everytime I fill it up.”

Posted 4 years ago

Hi there, Thank you for your feedback. We apologise for the inconvenience caused. Please email us on Support@Personalisedisland.co.uk regarding this matter and we will send you out a replacement bottle free of charge. Thank you for your cooperation and patience. Kind regards, Personalised Island

Posted 4 years ago

“The bottle leaks and the straw is broken so it keeps falling off.”

Posted 4 years ago

Hi there, Thank you for your feedback. We apologise for the inconvenience caused. Please email us on Support@Personalisedisland.co.uk regarding this matter and we will send you out a replacement bottle free of charge. Thank you for your cooperation and patience. Kind regards, Personalised Island

Posted 4 years ago

“Ordered from here twice first time was fab 2nd wasnt so good as order delivered was incorrect despite having an email previously with the correct name Tried to telephone but not in use have emailed awaiting a new bottle or how to return the wrong one”

Posted 4 years ago

Hi there, Thank you for your feedback. Firstly I would like to apologise as we are currently experiencing problems with our telephone line. You originally placed an order with the colour Pink and then requested for us to change your order to Purple. Unfortunately we had already dispatched your order within that day with the Pink colour. Our customer service team then amended your order later that day. We are sorry for the inconvenience and we will be sending you out a replacement. Details regarding the replacement will be sent to your email address. We hope we have solved your issue and apologise for the inconvenience caused. Kind regards, Personalised Island Team

Posted 4 years ago

“It it a very nice bottle but it keeps leaking at the bottom of it ! Just out of the blue it starts leaking everywhere !! Everything it is very good except from that ! Thank you , Zoe x”

Posted 4 years ago

Hi Zoe, We're extremely sorry to hear that your bottle is leaking. Please email us on: Support@PersonalisedIsland.co.uk explaining the situation and a member of staff will assist you. Thank you.

Posted 4 years ago

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Personalised Island is rated 4.7 based on 1,682 reviews