Personalised Island Reviews

4.7 Rating 1,682 Reviews
94 %
of reviewers recommend Personalised Island
4.7
Based on 1,682 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email
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Email:

Support@PersonalisedIsland.co.uk

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Tried to contact as haven’t received products spent over £140 on suitcases with not so much as an email update about my order even though it is supposed to be delivered today DO NOT USE THIS COMPANY
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Posted 3 years ago
I have tried to contact this company through two different emails no reply
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Posted 3 years ago
the purchase was swift and easy (even for me). delivery came within days. i cant fault the service. have to be honest though, i havent opened it yet so cannot tell if you have spelt it right or if its in good condition. But,all good for me.
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Posted 4 years ago
I still haven't recieved my orders so how do I write a review, , could you tell me when my order is coming
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Posted 3 years ago
I ordered a cabin case 2 months ago for a Christmas present, it has not come in the time promised, but we’re helpful enough to let me know it would be late and have additional drink bottle in with my order so, acceptable
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Posted 3 years ago
Ordeeed a plastic water bottle and a vine steel bottle. Got two plastic water bottles. Customer support have not replied to several emails. Not happy as the steel bottle is more expensive!!
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Posted 3 years ago
Brought bottle for granddaughter Amy and it looks like Ammy. Really unhappy
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Posted 3 years ago
I take this with me daily wherever I go, whether it is college, work, or etc. I have dropped this many times on the head and it still functions as it is supposed to without any leaks. I have used many other water bottles, mostly those shaker cups with wired-balls inside, and other plastic ones.
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Posted 4 years ago
I do a LOT of exercise so I use and have used many different types of water bottles as well as at work (NHS Hospital). My Personalized Island bottle not only allows me to put ice or fruit in the chamber, which gives me a huge variety, but the straw is so comfortable to drink from ! Not only because it stays upright but the feel of it and the volume that comes through! We all need to drink more water and when it’s made enjoyable, it’s easy!! Thank you!!
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Posted 4 years ago
Ordered a personalised water bottle ‘for a friend!’ Found the site easy to use with a good preview option to check the personalisation and colour was as expected. Personalised Island was the most competitively priced, order process was efficient and delivery was on time. The product was of good quality and exactly as ordered. Would highly recommend.
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Posted 4 years ago
Ridiculous delivery time..ordered last Friday...says up to 5 working days delivery ..still waiting...every day my 11 year daughter has been excitedly waiting since wednesday as email says..we have received your order...!! Great..but when does Millie receive it ???????? Never again. That's my REVIEW..
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Posted 4 years ago
Still haven’t received my daughters bottle. Brought it in the 18th feb 20, It’s now 29th feb 20. When tracking the parcel it says it’s with your local courier. It has said this since 26th feb 20
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Posted 4 years ago
Hi, Thank you for your feedback. We have recently changed courier services and have had a few teething issues, which has led to a slight delay in delivery. We apologise for any inconvenience caused. We thank you for your cooperation and understanding in this matter. We have emailed you details regarding when to expect delivery by. Thank you for shopping at Personalised Island. Kind regards, Personalised Island
Posted 4 years ago
Paying £10 for next day delivery and still do not have the item 4 days later is far from ideal
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Posted 4 years ago
Hi, Please contact our customer service department on: Support@PersonalisedIsland.co.uk so we may look into this matter. We can see that your order has been processed and dispatched from our end. Thank you for your patience and understanding.
Posted 4 years ago
Great survice.
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Posted 4 years ago
Coming across this item all over social media, I finally got my hands too on the fruit infuser water bottle from personalised island. Now let me tell you that since I have had this bottle I have not reached out for any other. This is because it is firstly a fairly large bottle to consume your water in about 750 ml. I am someone who likes to drink a lot of water throughout the day so for me this is a big plus. I carry it with me all around the house and find that it is a super convenient way to gulp my water. Coming onto the bottle itself, it is a thick, sturdy and what seems like a pretty high quality durable plastic bottle with a built in drinking pipe which can be pushed down and locked when not in use to avoid leaks. I enjoy the whole fruit infuser aspect but I do prefer just plain water on many days, this bottle is perfect for both as the little cage inside the bottle for the infusion can easily be removed and put back in place with just a twist. I find it is super easy to clean my bottle and does not leave any lingering tastes of my fruits. Coming onto the personalisation, I got my name written in the classic island edition (picture here) and am quite impressed as wash after wash it does not hinder the writing. My work is office based so I carry it with me to work, it fits in my work bag just fine. When I took it to work my colleagues straight away pointed out how they were familiar with these bottles and just days later couple of them got their hands on one too. It is one of them bottles which makes your work area look a bit cool for that instagram “just at work” pose. I paid £14 for my bottle, it was not gifted to me. I feel it is worth the money because your standard 500 ml water bottle is 60p, and just after couple reuses it has an unpleasant smell to the plastic. It has now been just over three months of using my bottle but it feels like its my first time using it each time. There is no smell to it and it looks like new. So long term I feel this is very cost effective. Overall I feel that the appearance of the bottle is one to be enjoyed within itself as it carries the whole island experience. My bottle is my souvenir but just one with lots of uses. Would I recommend the personalised island fruit infuser water bottle? Yes I most certainly would. I enjoy my bottle and would want everyone to try it out and experience it for themselves. I ordered my bottle on Tuesday evening and it was delivered to me for Thursday afternoon which is a pretty fast service. Whenever I shop online I always wait for my orders eagerly as does everyone I suppose. It’s just the curiosity and excitement of a new purchase. A quick delivery is always merited.
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Posted 4 years ago
Dear Team Personalised Island, I am the worse person when it comes to drinking water, yet I know it’s a vital part of our balance diet. I needed something beautiful to motivate me so I decided to serf the net for an attractive water bottle. When I came across Personalised Island my attention was captured as I recently just got married and I am overjoyed seeing my Married name on beautiful items as I get use to my newly acquired name ‘Mrs Magiri’ and was delighted that I could see a sample of the product I was ordering before officially completing the order. The process was stress free and rather enjoyable. I also like the fact that you have versions choices of colours to chose from. My personalised water bottle arrived super quick and I could not wait to rinse and begin using. I love my product and even my doctor & family will be happy with me to learn that after several years desperately trying to get me to drink water regularly. Having a separate compartment where I can cut & insert some lemons slices making my personalised water bottle not only look enticing but the water also taste amazing! I am drinking on average 4-6 bottles a day! I feel super blessed and great full to Peronalised Island for adding value to my life. I will be joyfully enjoying my Personalised Island Water bottle. Thank you all and may God bless you all. Mrs. Magiri A extremely satisfied customer!
Personalised Island 5 star review on 11th November 2019
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Posted 4 years ago
Personalised Island is rated 4.7 based on 1,682 reviews