“Brutal service!! I ordered from the Bay over 3 weeks ago and still have yet to receive my order. Their tracking system is terrible! They continue to tell me that the item has reached it's destination. They lie! Had I known this I never would have ordered. Service like this is cheapening the Bay's reputation.”
“I ordered the item from Pertemba as a "marketplace vendor" on the Bay website on December 1, 2023. The delivery estimate was 5 - 7 days. It is now December 14 and there is no sign of my package. I submitted a message to Pertemba on the Bay website to ask about my package, but the Bay website says it could take several days to receive a reply. This item was intended as a Christmas gift. At this rate, not only I will I not be receiving this item in time for Christmas, but I will likely have missed the return deadline (30 days after purchase) by the time it arrives. Even if I don't miss the return deadline, I will have to pay a $12 return fee and I already paid for shipping when I purchased this time. I will now need to quickly try and find another gift as I cannot rely on this item arriving. This is horrible service. I would never have ordered from Pertemba if I'd known that the delivery estimate was so wildly incorrect.”
“I purchased a rain coat from them and it was the wrong size, it said a size 10 on the jacket and I had ordered a 12. I returned the jacket and a JPERROTA signed for it on February 10, 2022 and the company is saying they did not received it. The tracking number for FedEx is 394240468260.”
“order a purple pair of small swim trunks I have received a AQ053 large pair of cheap navy/red swim trunks what is a man with a 30 inch waist going to do with those duct tape them on I want what I ordered I would never trust this seller I have been working a couple of days on trying to get this returned now
Russell B.”
“I placed an order with them under walmart Toronto and my order no where to find. They didn't delivered.they are screwing people
They don't even respond.”
“ordered 4 weeks ago never arrived
won’t give me details to where it is and leaving me to chase it up. now late for a very very important birthday present and don’t offer any assistance - i have read similar reviews stating never got products. DO NOT BUY from them. they are using covid as a delay excuse however got stuff delivered from UK to AUS within a week so that isn’t an excuse at moment”
