PetLab Reviews

Name: PetLab
Address: 2/1 Janice Avenue, Cheltenham, Victoria
Rating: 4.79

4.8 Rating 2,653 Reviews

95 %

of reviewers recommend PetLab

4.8

Based on 2,653 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Anonymous

Anonymous // 01/01/2019

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“I use reusable pee mats from Kmart and cannot live without the eco laundry liquid. Absolutely recommend this product as it definitely helps removing the smell and stains from the mats.”

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Posted 1 week ago

“I have purchased all they’ve done cleaning products as well as the fabulous dog bed with the interchangeable covers They are all work as designed and I have recommended the products to various friends and family Keep up the great work for all of the dog lovers out there”

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Posted 1 week ago

“Hi have 2 dogs ,1 is a pup so a few mishaps ,love it clean it then spray stain and odur on it ,as I have carpet right through my unit ,I spray disinfectant on dogs blankets in the little crates I'm so happy with it .I have used carpet cleaner also ,makes my unit smell nice . When I can afford more I will buy as I'm a pensioner .Thankyou”

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Posted 1 week ago

“Excellent products Excellent service. Would recommend these products.”

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Posted 1 week ago

“No more smelly grass. Works a treat!!! Definitely worth it.”

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Posted 1 week ago

“Love pet lab, washing the puppies blankets they smell great but it does take a few times to get rid of the doggy smell but I'll love it”

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Posted 1 week ago

“Cleaned my carpet of dog poop, I like that it’s plant based and not harmful to dogs 🐕”

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Posted 1 week ago

“When I first saw PetLab ad for Urine Stain and Odour Remover, i didn’t quite believe the reviews annd testimonials online. Anyways, I did end up buying the kit and wow! it did work and eliminated the stain and odour. I was satisfied and PetLab nailed the formula to remove my dogs urine and poo stain/smell altogether. I recommend PetLab Urine Stain and Odour Remover and i am sure their products are not going to let you down. If an issue arise, i am sure their customer service will sort it out.”

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Posted 2 weeks ago

“Value for money. Smells great. Best products.”

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Posted 2 weeks ago

“I have a new puppy and these products are everything they say they are! I’m on my second batch of my 3 favourite products - the disinfectant , the enzyme cleaner and the air freshener. My house always smells clean and I use all 3 daily at this stage of having a puppy in an apartment !”

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Posted 2 weeks ago

“A build up of doggie smells on pee pads and blankets have now disappeared after using the laundry liquid ,love it . Our puppy pound as we call it has fake grass and pebbles ,this always had a pee smell no matter what I used ,after using the outdoor spray it's improving all the time ,just about gone . Will continue to use these products nobody wants smelly areas in or out of their home.”

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Posted 2 weeks ago

“Fabulous, we moved in and the people before were here for 9 years but I have removed 95% of the stains and the smell is gone, something had peed on every corner need to buy more this solution really works on long time stains, really surprised me, thank you”

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Posted 2 weeks ago

“Amazing scent works wonders great value and i highly recommend pet lab to anyone definitely will be re purchase in future 🙂🙂🙂”

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Posted 2 weeks ago

“One word .. Gold .. this product is a must. Do yourself a favour. Our home smells amazing thanx to this product. And it really does take away the desire to go back again. Thank you pet lab. Stress free paw parents now ❤️”

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Posted 2 weeks ago

“Absolutely love this product. Have used it over a week with the disinfectant as well. Have had no problems with my dogs now”

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Posted 2 weeks ago

“Very good product”

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Posted 2 weeks ago

“I love this company. I have several of their products - the microfiber door mat and the microbrer towel being just 2 of them - perfect for catching all the dirt from walking and digging when coming into the house. Because you can put your hands in both ends of the towel it is so easy to dry them and where my dogs used to fight drying with conventional towels they seem to love the microfibre. Thanks guys for helping us care for our pets”

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Posted 2 weeks ago

“Seriously works! Took away the nasty cat pee smell in my carpets. Will keep in my cupboard permanently moving forward!”

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Posted 2 weeks ago

“Great products , love that they aren’t harmful chemicals and they work . I recently hire the britax carpet and upholstery cleaner from bunnings and paired with the petlab products my couches and carpet came up beautifully. Our lagotto had been running up and down the couches leaving a dirty oily mark along them - but all gone now !!! Not a mark to be seen !”

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Posted 2 weeks ago

“Sorry but after reading all the reviews I was quick to purchase these products! My pup has urinated and pooed in the EXACT same spot for the past week. I’ve used it daily and even made it more concentrated and she still sniffs and goes in the same spot. Not impressed and won’t re purchase plus will not recommend. A waste of $100 be totally honest.”

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Posted 2 weeks ago

Hi Lisa, Thank you kindly for your feedback, we welcome both positive and negative comments as this allows us to evolve. Just to clarify, PetLab isn't a deterrent or repellent—it's a powerful cleaning solution. Our enzyme formula targets and eliminates odours right at the source by breaking down and digesting the uric acid crystals that cause those nasty smells. While removing these odours can help prevent your pet from returning to the same spot, sometimes the problem is behavioural, and a bit more training might be needed. For more tips and information on managing your pets' behaviour, take a look at our helpful blogs! Here’s a guide to get you started. https://pet-lab.com.au/blogs/cleaning-tips/how-to-stop-dogs-from-peeing-inside https://pet-lab.com.au/blogs/cleaning-tips/why-is-my-cat-spraying

Posted 2 weeks ago

PetLab is rated 4.8 based on 2,653 reviews