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PetLab Reviews

4.8 Rating 2,653 Reviews
95 %
of reviewers recommend PetLab
4.8
Based on 2,653 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
PetLab 5 star review on 30th April 2025
Mel
PetLab 5 star review on 24th April 2025
Erin
PetLab 5 star review on 24th April 2025
Erin
PetLab 5 star review on 24th April 2025
Erin
PetLab 5 star review on 23rd April 2025
Melanie Greaves
PetLab 5 star review on 18th April 2025
Jacquie Banks
PetLab 5 star review on 14th April 2025
Tamara
286
Anonymous
Anonymous  // 01/01/2019
Very happy with my purchase and very affordable compared to similar products.
Helpful Report
Posted 46 minutes ago
Bought the turf and eco odour spray - very happy about how it works!!! Now I no longer fear about my courtyard smelling like dog urine. Looking forward to trying out more products in the range!
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Posted 18 hours ago
My go to products with a 6 month old Frenchie who hasn't quite grasped toilet training yet. These products are the bomb! They eat up that awful stale urine smell, leaving your home smelling fresh. I have attached a pic of my sanity bundle...
PetLab 5 star review on 30th April 2025
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Posted 1 day ago
Excellent product, worked great with my pup miniature fox terrier. Would absolutely recommend this product.
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Posted 2 days ago
Unfortunately this didn't work at all. I used the complete bottle of stain and odour remover on various stains and spots that our boys pee (one geriatric cat and two twits). It did get the stains out of the curtains but one has since continued to go back there to pee. The smell in the corner of our lounge has returned and it didn't touch the stains at all. The smell of the product was beautiful and I've continued to use the washing detergent and disinfectant spray just because I have it. I really wanted it to work but unfortunately it didn't.
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Posted 2 days ago
I bought the super concentrate starter pack that included the 1) urine stain & odour remover and 2) healthy habitat cleaner & disinfectant. Both smell amazing. The delivery was quick and I had updates along the way from AusPost - my order was delivered within two days! The bottles are small but pack a punch. I've bought two glass bottles to hold the mixed solutions. I used the stain and odour remover in my Bissell Crosswave for my wool rugs, and wooden floors. The disinfectant seems to work well to repel my dog from going back to the same spot. I'm happy with the progress so far.
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Posted 3 days ago
The products provided by PetLab are high quality with excellent customer service and support if you have any questions or concerns about the products that they produce.
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Posted 3 days ago
The only product that truly takes away the smell from my artificial grass and saved me ripping it all up. Would buy again and again.
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Posted 3 days ago
Highly recommend the laundry detergent. It does what it's supposed to do. I also purchased the orthopeadic dog beg. I was sceptical because I have purchased dog beds from other companies and they don't live up to what is described on their websites. This bed however is fantastic! Our doggo loves it. Coming with a summer and winter cover is a bonus! Highly recommend this bed.
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Posted 4 days ago
The HealthyHabitat spray has been a wonder in my house with a new pup and an older boy! The smell isn’t masked by fragrance but is removed from the area. We have found that once used the pup who would previously return to the same spot doesn’t. I am so impressed I am about to order the range for my mum as well!
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Posted 4 days ago
From the owner of a Great Dane - thank you! Cleaning up has been a breeze with the hose on sprayer, E.N.Zyme and outdoor disenfectant. Yard is left smelling fresh and clean every time; no more nasty smells.
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Posted 4 days ago
great stuff! appears to be working so far! Cheers
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Posted 4 days ago
This product is a game-changer for getting rid of that pesky “doggy smell” from couches and cars!
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Posted 6 days ago
This product change my life, my house smells dog wee who has paralysed her legs and still on recovery and I was avoiding invite my friends to my place but now I can invite my friends.
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Posted 6 days ago
It's a good product does what it says it will do. On my second pack. You do need to check that it does not remove colour from carpet. Has a nice perfume, fresh and clean. I never recommend anything, try for yourself.
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Posted 1 week ago
I have a large number of indoor animals (8 rescue cats and 2 dogs) so an effective product is essential for my home. So many products tested, so many fails. Until PetLab. I don't bother with anything else now. I've found what works, and am so happy with the results. Brilliant products that I have recommended to many family and friends.
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Posted 1 week ago
It’s working. Need to apply more times to remove the lingering smell.
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Posted 1 week ago
Easy to order and quick delivery. A great product as well, easy to use and very effective in keeping odours away.
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Posted 1 week ago
Had to teach my 15yld rottie x Leela to go to the toilet on the artificial grass (rather than risk the ramp out the back) and these products have been our saviour! The artificial turf cleaner works great overnight and doesn't leave residue like other cleaners, and the spray on disinfectants work perfectly between big cleans (and smell great!). I'm just glad my dog executes hill rollers! 🤣
PetLab 5 star review on 24th April 2025 PetLab 5 star review on 24th April 2025 PetLab 5 star review on 24th April 2025
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Posted 1 week ago
Stain and odour remover. Works as it says- great product, thank you. Raise orphaned joeys 🦘🦘 so get the odd accident at a certain age on rugs, table if they are the adventurous type, couch... The couch stain came out😀 Lifesaver 🌿🌻
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Posted 1 week ago
PetLab is rated 4.8 based on 2,653 reviews