PetLab Reviews

Name: PetLab
Address: 2/1 Janice Avenue, Cheltenham, Victoria
Rating: 4.79

4.8 Rating 2,374 Reviews

95 %

of reviewers recommend PetLab

4.8

Based on 2,374 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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PetLab 5 star review on 26th November 2024

238

Anonymous

Anonymous // 01/01/2019

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“I have used this twice now and since using as directed, I have had no smell. Extremely satisfied. I would leave five stars if I had used it longer.”

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Posted 2 days ago

“The dog mats I purchased are amazing! Will definitely buy some more!”

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Posted 2 days ago

“PetLab Healthy Habitat PLUS™ is a game-changer. This cleaner not only gets rid of stains, but it also banishes the odors completely. I was so worried about my mom visiting, but now I know she's safe from any germs and bacterias thanks to this stuff. Plus, it's eco-friendly, so I feel good about using it around the house. Highly recommend!”

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Posted 3 days ago

“We have a wooden deck on top of a cement slab. Our Lab keeps toileting on there and the smell of pee is horrible when it gets hot. PetLab definitely helps with the smell (my deck now smells like candy) but sadly it hasn’t helped to deter my Lab from using it as a toileting space. However we are going to continue to work with her and love that PetLab has helped with the horrible smell!”

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Posted 3 days ago

“Great products and service. Have been using their products for 6 years now and can say honestly that we do not have that doggy smell in our home since starting using their products . We have two large spoilt dogs who sleep inside. We even use this in our car to keep it fresh and clean . Just a great If you have a carpet cleaner put a cap full in the water and your carpets will get a good clean and smell much better .”

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Posted 3 days ago

“NO I will not revise my review. Your product does not work.”

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Posted 4 days ago

“I loooove these products, they smell so nice & leave my house wee free & smelling fabulous !! Thank you so much PetLab, I will definitely be a long time customer.”

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Posted 4 days ago

“I have used 3 Pet Lab products. Outdoor/ turf disinfectant- It works a treat on our artificial grass. Eco laundry liquid - very happy with the results of all of our pet bedding. E.N. zydeco solution to clean & deodorise carpet after an accident- it does a great job with no smells left lingering. I love that Pet Lab does not use harsh chemicals.”

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Posted 4 days ago

“We just got our first puppy & Petlab has been a godsend as we live in a very small house. The odours disappear immediately & he doesn't go back to the same place”

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Posted 5 days ago

“PetLab is the best product we have ever used! Having multiple cats and one that has urinated on the rug a few times, nothing was getting rid of the smell. The rug has been taken outside and thoroughly washed multiple times and we used every pet urine cleaner possible and it still had a strong smell. After using PetLab carpet shampoo once the smell was not as strong! Still have a couple more washes to go so hopefully it’s gone very soon! Will definitely be buying more!”

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Posted 5 days ago

“I purchased healthy habitat I clean my tiles with that I purchased the Enzyme Cleaner and that is perfection, my 6 month old moodle had gastro spent all day at vet. There was a lot of diarhoer to clean up, so product was excellent. No stain no odor. Well worth the money.”

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Posted 5 days ago

“I’ve already applied two bottles to the small carpet area, but the result is very minimal. I followed all the instruction, but it didn’t seem to work very well. Tried to reach out to Customer Service , but the replies are all very standard procedures, almost seems like auto reply. Very disappointing.”

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Posted 5 days ago

“The only things that’s truly worked! We have the laundry wash and the stain and of our remover and with three dogs in the house it’s been a gamechanger. I’ve tried so many different products, this actually WORKS! A must have for every pet owner.”

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Posted 5 days ago

“We have 3 dogs and our little one sometimes has accidents inside on the tiles. We tried absolutely everything in the supermarket but nothing got rid of that dog wee smell. So I thought I'd give PetLab a try and I will never buy anything else! Amazing product and did exactly what it said. I was a first time customer but will continue to be a customer for the years to come. Best product to completely remove those nasty smells. AMAZING PRODUCT!”

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Posted 1 week ago

“These products have been the reason we have gotten our bond back when moving homes! We have cats and one of them sometimes has accidents as pets do, but the Petlab Enzyme spray and the follow up of the Happy Habit Spray eliminates any odours!”

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Posted 1 week ago

“Amazing product. Carpet smelt like cat urine. After spraying the carpet twice the smell is gone”

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Posted 1 week ago

“What wonderful produc The difference it makes to smelly dog smell is amazing. I will certainly be buying more pet lab products thank you for the great products Michelle”

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Posted 1 week ago

“Brought these products for my daughter to use as her dog lives in the house all the time. She was amazed how well the washing detergent has got rid of that doggy smell. Love your products.”

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Posted 1 week ago

“Gorgeous gorgeous smelling dog bedding and my carpets just as lovely after using the Petlab products,so nice to walk into a puppy house that smells awesome! Thank you♡ Marg Nolet”

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Posted 1 week ago

“I have intentionally left my review for a few weeks, Initially dubious of the of my purchase. I mean really, how can ANYTHING get rid of the pungent aroma and fur my mastiff seems to shed each week. To be honest, it's quite incredible and I am beyond happy with the spray and th laundry solution I purchased. Thanks for taking the time to create such a product. Will be recommending and purchasing again”

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Posted 1 week ago

PetLab is rated 4.8 based on 2,374 reviews