PetLab Reviews

Name: PetLab
Address: 2/1 Janice Avenue, Cheltenham, Victoria
Rating: 4.79

4.8 Rating 2,653 Reviews

95 %

of reviewers recommend PetLab

4.8

Based on 2,653 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Mel

Erin

Melanie Greaves

Jacquie Banks

Tamara

286

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lifesaver. I bought PetLab to use on the concrete blindside of the house. I didn’t have time to seal it before we moved in. Within months, the smell of the concrete was horrific and when wet, could be smelt from 20 meters away. PetLab worked first time and I could see it fizzing. I haven’t sealed the concrete yet but until I do, I just periodically apply. Ps. We have 4 housetrained dogs so I didn’t think I’d need it inside. But then we got a 5th family member and I’ve most certainly used it inside since.”

Helpful Report

Posted 1 month ago

“By far the best product I’ve ever used to clean up my puppies accidents. The carpet cleaner and laundry liquid leaves everything smelling clean and fresh. 100% recommend these products!”

Helpful Report

Posted 1 month ago

“I was really hesitant to spend so much money on a product I’d never heard of and I’d never tried any cheaper products so it was tempting to give them a go first but I’m glad I didn’t. I have an extremely sensitive sense of smell so I can smell if our artificial turf smells even a tiny bit and after buying a brand new house, I wanted to make sure it didn’t become a problem and with a cat and a dog and a potential new puppy coming in the future, it could escalate quickly. My son scoops the backyard and he followed the directions to spray it down and it took 1 round of the spraying and rinsing and the smell was gone. I was genuinely really surprised and I’m so glad we went with PetLab. The 2L container will last a long time based on how effective it is so I will definitely repurchase in the future. I’m also very sensitive to chemicals due to health issues and this didn’t affect me at all. Highly recommend.”

Helpful Report

Posted 1 month ago

“Absolutely love all these products, i wash all pet bedding with the laundry liquid, all my floors and nursery with these products and outside areas ! There is never any odour or smells, everything is just so clean ! Being a breeder i have had to clean up some very nasty messes 🤣🙌🏻 but you wouldnt know because these products erase all the evidence including some pretty rank smells ! 🩷”

Helpful Report

Posted 1 month ago

“My breeder recommended PetLab when we bought our puppy and it is brilliant! I started off buying just the Healthy Habitat disinfectant spray, but ended up doing another order shortly afterwards to get the laundry wash and stain remover. Absolutely fantastic range- gets rid of odours and leaves the house smelling so fresh and clean. I love the fact that it doesn’t smell like heavy chemicals but cleans and disinfects as well as they do. I’m use PetLab for everything now- on the floors, in the kitchen, in the bathroom, on bedding. I have 3 dogs and this stuff keeps my house clean and smelling fresh. I love it!”

Helpful Report

Posted 1 month ago

“Amazing products”

Helpful Report

Posted 1 month ago

“I'm loving the PetLab healthy Habitat and Stain &odour remover!!! I have tried so many other products and nothing works like these ❤️ the floor comes up so clean and shiny it's actually better than any floor cleaner I've used!! The odours are gone .. definitely recommend this product thanks PetLab”

Helpful Report

Posted 1 month ago

“Ideally recommend to get rid off pet smells from all over your house”

Helpful Report

Posted 1 month ago

“First discovered PetLab from the amazing reviews for our ageing dog who couldn’t control his bladder and have continued using it through puppy training our new dog. This product actually works. Really works. The smell is really pleasant and has been an integral part of toilet training to prevent further accidents. We are hooked!”

Helpful Report

Posted 1 month ago

“I love the eco air spray, it works perfectly for my old staffy smells and his bedding. However I have sent 3 emails requesting a reply about my order as I over ordered and wanted to cancel part of itand have had no reply. Customer service is awful, although I receive 2 emails a week trying to sell me other products”

Helpful Report

Posted 1 month ago

“Was sceptical that a product would work as well as it claimed but was very happy and surprised that it does. The concentrated stain and odour remover does seem to remove the smell of elderly dog urine from accidents inside.”

Helpful Report

Posted 1 month ago

“Absolutely brilliant products & awesome service.”

Helpful Report

Posted 1 month ago

“The Grubby Paw Mat has been a game changer! I'm talking 2 walks (sometimes in rain and mud) and a beach trip everyday and dog, who doesn't stop to wipe his paws, walks on in over mat and there is no trace of dirty or wet paw prints on my tiles. It's honestly magic! Added bonus is the mat still looks and feels clean and it doesn't slip around either. To wash it, I just throw it in the washing machine.”

Helpful Report

Posted 1 month ago

“Could not recommend Petlab enough. Product is amazing, beautiful scent and the customer service is wonderful. Highly recommend these products. They really work.”

Helpful Report

Posted 1 month ago

“Amazing products that deliver on everything they promise. They have made my life with a new puppy so easy.”

Helpful Report

Posted 1 month ago

“Product were just as stated. Good information was given from ordering to delivery. I love my door mats, I have noticed an improvement in dog foot prints around when it's wet outside.”

Helpful Report

Posted 1 month ago

“Petlab Urine, stain and odour remover has saved our home from the smell of our 4-month-old puppy.”

Helpful Report

Posted 1 month ago

“I can use my rug again without costly cleaning reparations to remove the smell from my cats. Terrific product. Thnx PetLab.”

Helpful Report

Posted 1 month ago

“PetLab removes odours from artificial lawn! It does a good job.”

Helpful Report

Posted 1 month ago

“Absolutely love my PetLab spray! I purchased the River Mint Odor Eliminator Spray, and every time I use it, it works instantly and leaves my room smelling super fresh. It has definitely become a staple in my household!”

Helpful Report

Posted 1 month ago

PetLab is rated 4.8 based on 2,653 reviews