PetLab Reviews

Name: PetLab
Address: 2/1 Janice Avenue, Cheltenham, Victoria
Rating: 4.79

4.8 Rating 2,670 Reviews

95 %

of reviewers recommend PetLab

4.8

Based on 2,670 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Melanie Greaves

288

Anonymous

Anonymous // 01/01/2019

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“Smells great seems to work well definitely leaves a freshness in the house”

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Posted 6 months ago

“The product I purchased was amazing.....I loved it and it certainly made things a lot easier for cleaning and toilet training 😀 thank you”

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Posted 6 months ago

“Highly recommend!🌟 🌟 🌟 🌟 🌟 This stuff is a game-changer! I was skeptical, but the PetLab Artificial Turf Cleaner totally blew me away. As soon as I used it, that dog pee smell vanished, and now the turf smells so clean and fresh. I’ve tried other products that barely made a dent, but this one worked instantly and actually lasted. If you’re tired of fighting with pet odours, I can’t recommend this enough—it really works!”

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Posted 6 months ago

“We highly recommend the Outdoor/Turf Disenfectant for our newly installed artificial turf area. It keeps the area odour free and is easy to use with the spray bottle. Thank you for such an effective and environmentally friendly product. Cheers Simone”

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Posted 6 months ago

“I used this on our mattress after our new little puppy was exceedingly lazy and it was fantastic. It not only removed her marks but old stains as well. We are very happy with this result and product”

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Posted 6 months ago

“PetLab is the best product I have used for my animals. We have fake turf and large cement Alfresco. The PetLab products keep all areas clear of that nasty urine scent. As well as freshening there beds. My family loves it and we won't buy any other product again. Try it!!”

PetLab 5 star review on 3rd November 2024

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Posted 6 months ago

“I'm just blown away over how well it works. No more smell! I've tried almost everything and this is the only product that makes a difference.”

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Posted 6 months ago

“Love these products. We just moved to a new place with carpet and previous owners had 2 dogs. Our dog had an accident I used the stain remover and all trace of stain and odour gone and he’s never gone back to that place. I then bought a spot cleaning machine and your carpet shampoo and it smells divine and is so good. Too good in fact its making the rest of the carpet look dirty, so we will hire a Britex and do all the carpets - just the smell factor alone it’s so fresh. Keep up the good work. I won’t be using anything else - it works for us!”

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Posted 6 months ago

“I have recently bought my third lot of Petlab products. They are amazing when you have 5 cats. I even referred Petllab to my vets. I'm loving the room spray. It's a game changer. Love Olga”

PetLab 5 star review on 30th October 2024

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Posted 6 months ago

“Great product, arrived promptly, no more urine smell after a couple of days... highly recommend.”

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Posted 6 months ago

“We have the urine spray, the shampoo and the air freshener and love all the products. The service is prompt and very friendly and efficient. Thankyou Petlab”

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Posted 6 months ago

“Product works!”

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Posted 6 months ago

“I used 2 other products from the supermarket and I thought nothing would get the urine smell out of the carpet. I thought I would give PetLab a go after reading the reviews and I am so glad I did !! I would 100% reccomend this product time and time again !”

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Posted 6 months ago

“This product has been a lifesaver for me my dog continually urinates on my outdoor carpet - now all I can smell is this fabulous product- thank you so much PetLab”

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Posted 6 months ago

“I am very impressed with these products, we have a puppy that is currently potty training. I was so impressed that after reading more I have now decided to use these products for cleaning and disinfecting around the house. The smell is amazing so much that I spray it around the house for a clean smell. I have also started using a capful of the washing liquid in my washing as my husband’s work clothes can get very dirty. This leaves a clean smell without the strong scented brands. I will 100% be purchasing again. Thank you, wonderful service and fast delivery”

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Posted 6 months ago

“Products work really well for eliminating the foul smells from cat urine”

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Posted 6 months ago

“PetLab!! Where have you been all my life??!! A friend recommended you. A really strong, firm recommendation, so I kinda felt compelled to try it. And I am so glad I did! Now I understand my friend's genuine belief and passion for your products. Your products have absolutely created a huge change to my life, as a mum to both humans and furbabies, and I cannot thank you enough. It is rare these days to find a product that does what it says on the label.”

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Posted 6 months ago

“This product certainly does what it claims to do. I rescue cats and also have dogs. Certainly a game changer and perfectly safe to use. Easy to order and arrives quickly. I’ll be ordering more products to try soon.”

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Posted 6 months ago

“Enzyme spray works fantastic my for puppy who is currently being toilet trained. The disinfectant spray also makes the whole room smell clean and I used it when vacuuming to disinfect the rug.”

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Posted 6 months ago

“Have just trialled the artificial grass/outdoor area duo, the real test will be summer but so far so good. We used to use white vinegar & laundry detergent which was ok but didn't love the vinegar smell. Petlab has a clean but not overpowering smell. Also trying the eco laundry liquid - dog blanket smell definitely gone and again not an overpowering fragrance. Dog hair doesn't seem to stick to the blankets as much. All positives for me.”

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Posted 6 months ago

PetLab is rated 4.8 based on 2,670 reviews